Ideas

GiuliaValerio19's avatar
GiuliaValerio19
New Spectator
4 months ago
Status:
Fixed

Painting by reference Turns white (Patch 1.121.342/2.28)

When I try to create a painting from reference in The Sims 4—which requires taking a photo first—the resulting painting appears completely blank. Although the game allows me to sell the painting, it remains entirely white with no image displayed.

 

This situation is very upsetting, as I wanted to preserve my in-game memories. Unfortunately, my photos appear to have been corrupted, and I have lost important family pictures within the game.

Edit by crinrict

Similar threads: 

 

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

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  • Status changed:
    Upcoming Fix
    to
    Fixed

    Custom paintings (Paint from Reference) created off-lot could appear white on the easel. The game now correctly checks for textures even when the Sim isn’t on the current lot. This fix is compatible with old saves, and existing paintings will still resolve when the lot is loaded.

    Fixed in Patch 1.124.54/2.33

    Please use this thread if you have further issues: 

    Black Photos & Paintings after update 1.124.54/2.33 | EA Forums - 13385436 

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