Computer: PC, Windows 10
I am having issues with the game after the February 25th update where trying to use the gallery effectively doesn't work. I am connected to the internet and initially i...
Ideas
EA_Solaire
Community Manager
Community ManagerStatus changed:
Under Investigation
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Hello all,
If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?
If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472
Thanks!
Yeah it's still happening unfortunately. Just updated and placed a few random 64x64s and it endlessly loaded on some restaurant. When I placed the same restaurant after restart, it did not endlessly load, so this should be the same random issue as it was so far.
Will send you my save file in a bit as DM. - Sent ✅
In case anyone is interested in my repro steps (removed the steps specific to my save file that are added in the DM but not important here) :- Go into a 64x64 lot via Manage Worlds into build mode, mine was in Brindelton bay and was a residential before. Evict anyone living there if there is someone.
- Switch on MOO (important!!)
- Open gallery, sort gallery by most popular, filter by Lots and 64x64 and put in the search term "castle" - this is just to find some really nice big lots, as with these it happens the fastest.
- I have placed around 5-6 castles from the first page of results, only those that have lots of new packs, like KateEmeralds or SarahAmina or xXSarina_27xX builds. They were a mix of residential and generic castles, and I accepted the new lot type when it asked, but also tried sometimes to use residential if it was asking me to use generic, just to try this out a bit
- I always waited until the name of the build updates before placing the next one, as it seems like the game is still loading the geometry until then
- After that (my latest build now was a generic type) I switched the gallery filters lot type to restaurant, and placed the castles on the first page, like "disney castle" from KateEmerald, and accepted the restaurant lot type => This is when my lot endlessly loaded during placing.
- After that I restarted, and directly placed the same restaurant again into the same lot, and it did not endlessly load. It also exited correctly out of the lot. But after going back in, and placing more other castles, residentials and generics into the same lot, I tried to exit the lot again, and then it again endlessly loaded, this time on the loading screen for exiting a lot.
I have this same issue on other lot sizes too, but the bigger the lot size, the faster it seems to happen.
