[PS/XB] Cursor is missing

I am using PS5. I have all updates & obviously no mods. All DLC are installed except Star Wars. Having an issue when I go to CAS, specifically when I try to edit pets... the free roaming cursor will vanish. Hitting the left joystick to bring up the controls menu & then closing it will bring back the button select highlights, but not the free roaming cursor. Even at this - clicking the "done" checkmark has no effect. Changes cannot be saved. Clicking the "x" and leaving without saving is the only way to exit CAS. Once back in live mode gameplay, the free roaming cursor reappears and items/sims can be selected. However, clicking an item/sim causes the cursor to vanish again and will not produce command options. At this point, restarting is the only option. If I bring up the game options to try and save first, I can access the options menu and bring up my save files. But when I actually click "save" nothing happens. I am forced to restart without saving, thus losing any progress since my last save. Otherwise, I have no control over the game.