Purchase Books Option and Skill Books Completely Missing Even After Reinstall

The Purchase Books option is now completely missing from my game. Previously, I could access Purchase Books, but the Skill category was completely missing. Now Purchase Books itself is also gone. I have already tried:

• Removing all mods and CC
• Repairing the game through the EA app
• Generating a completely fresh Sims 4 folder
• Removing all previous saves
• Testing with a completely new save
• Completely uninstalling and reinstalling The Sims 4
• GShade was also removed during the reinstall, so I am currently testing with no mods, CC, GShade, or previous saves
• Trying multiple different bookcases
• Trying to purchase books through different computers
• Visiting University and library lots and trying the bookcases/computers there

The Purchase Books option and Skill Books are still missing regardless of which bookcase, computer, household, or lot I use. This is happening even after a complete reinstall with a fresh Sims 4 folder and new save. I’m not sure what else I can troubleshoot on my end. Is this a known bug? I’m so sad because I’ve been playing Sims 4 for years and I haven’t really been able to play this game for a while now. ☹