Purchased City living yesterday and each time I visit a neighbourhood I click the 'return home' icon on my sim the whole software shuts down losing gameplay until my last save. Doesn't seem to be a problem when Im playing in any other location and wasn't a problem prior to purchasing the expansion pack. Needs sorting as I can't play with the new purchase! anyone else having this issue?
Ideas
Returning home in San Myshuno
8 Comments
- crinrict4 months agoHero+
Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do.
- What platform are you playing on (PC, Mac, Playstation, XBox)
- Please also provide any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
- crinrict4 months agoHero+Status changed:NewtoIncomplete Report
- beccajacox14 months agoNew Spectator
im not using any mods or CC and playing on a Mac.
link to one drive with last exception files are below:
https://1drv.ms/f/s!ArO1IwwZBgdqgQLtp5BRdcaLImNw?e=aWWSxG
- crinrict4 months agoHero+
Hi beccajacox1
unfortunately I can't access this. Either the link is broken or this is a private link.
Did you build any residential rentals in San Myshuno ?
- beccajacox14 months agoNew Spectator
hi, its not an encripted link so it should load. please try the below. I am using Mac so it may not be opening in a format. I've pasted one of the file.
I was using a pre-built apartment with a sim I had created in the build a sim. I can visit the city when playing as a sim in another world and return home with no problems it just seems to be a Sim created in San Myshuno
https://1drv.ms/f/s!ArO1IwwZBgdqgQLtp5BRdcaLImNw?e=bgdDji
2
74e734be0f599e316902668e
crash
ea.maxis.sims4.15.macarm64
2025-10-29 20:34:53
Local.Unknown.Unknown.1.118.257.1220-1.300.000.223.Release
0x1196bb8
0x1196bb8 0x688c 0x78c60 0x77eec 0x1a5b3c 0x17abfc 0x1a6848 0x199cc 0x142bf64 0x1412b50 0x14133c0 0x141e2f0 0x1b461f4 0x1b3672c 0x1b5a218 0x1b59bb0 0x1b77550 0x1b711dc 0x1b7252c 0x13d372c 0x13d31c0 0x13d30f0 0x10640ec 0x1275f7c
Client Session Time: 5086.39
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0xbe7da869
Game Sub-state: 0x1020b807
LoadingScreenActiveFlag: 0
Origin Version: 13,579,0,6092
Modded: False
SystemInfo: Mac OS X Version 15.5 (Build 24F74) GPU: Apple M3 macOS Metal driver 0.0.0.0
Architecture: arm64
(baseaddr) 0x1002f8000,'The Sims 4' 0x1876c8000,'libsystem_pthread.dylib' 0x18755f000,'libsystem_c.dylib' 0x18755f000,'libsystem_c.dylib' 0x192abf000,'Metal' 0x192abf000,'Metal' 0x192abf000,'Metal' 0x192abf000,'Metal' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4' 0x1002f8000,'The Sims 4'(/baseaddr)
- crinrict4 months agoHero+
Hi beccajacox1
sorry it seems I missed your answer.
Would you be willing to share your save ? If so, please also upload to oneDrive (it worked now) and DM me the link.
- crinrict4 months agoHero+Status changed:Incomplete ReporttoTroubleshooting
- crinrict4 months agoHero+Status changed:TroubleshootingtoVerified
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