Ideas

kaimelea's avatar
kaimelea
Seasoned Adventurer
2 months ago
Status:
Needs Info

Saving Lots from/to Gallery causes LUIE/Getting stuck

I will try to save builds to the gallery or save builds from the gallery (it happens both ways) and it will sometimes fail to do so. When it does, it either will let me click out of it and try again or move on to something else, or it will trigger this white endless loading screen where I can't do anything and have to just close the whole game and reopen it (which is why I've started playing in windowed mode so I can just click the little x). 

Fixing these issues with the gallery should be a top priority bug to fix! It has nothing to do with CC or mods since there are none and have never been. 

I'm going to attach some last exceptions that the game generated since the last patch. I imagine they are related to this issue since I can't think of anything else they would be related to. 

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!

build and buy
crashing
ea app
mac
never cc or mods
the gallery

10 Comments

  • kaimelea's avatar
    kaimelea
    Seasoned Adventurer
    2 months ago

    Attaching them didn't seem to work so here they are in this format. Thanks! 

    <?xml version="1.0" ?><root>
<report><version>2</version><sessionid>fa47933de2afe0a268cd9402</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 17:40:12</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)widgets.Exchange.Detail.controls::DetailInfoCellView</categoryid><desyncid>fa47933de2afe0a268cd9402</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at widgets.Exchange.Detail.controls::DetailInfoCellView/SetupBlueprintInfo()
	at olympus.views::CellView/Draw()
	at olympus.layout::GridLayout/OnFeedAdd()
	at olympus.data::ArrayDataFeed/AddItem()
	at widgets.Exchange.Detail.controls::DetailInfoPanel/SetData()
	at widgets.Exchange.Detail::DetailBase/Show()
	at olympus.core.widget::WidgetBase/Show()
	at olympus.io::CommunicationObject/Dispatch()
	at olympus.io::CommunicationManager/SendUIMessage()
	at olympus.io::CommunicationManager/SendUIMessage()
	at widgets.Exchange.Share.controls::CommunityPanel/OnListItemClick()
	at olympus.layout::GridLayout/OnCellEventDispatched()
	at olympus.gui.buttons::Button/OnMouseRelease()
rtim=34799
Client Session Time: 32.70
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
</root>
    <?xml version="1.0" ?><root>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-18 23:37:10</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=380910
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 00:37:21</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=741932
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 01:37:23</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=1102142
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 02:08:37</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)widgets.Exchange.Detail.controls::DetailInfoCellView</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at widgets.Exchange.Detail.controls::DetailInfoCellView/SetupBlueprintInfo()
	at olympus.views::CellView/Draw()
	at olympus.layout::GridLayout/OnFeedAdd()
	at olympus.data::ArrayDataFeed/AddItem()
	at widgets.Exchange.Detail.controls::DetailInfoPanel/SetData()
	at widgets.Exchange.Detail::DetailBase/Show()
	at olympus.core.widget::WidgetBase/Show()
	at olympus.io::CommunicationObject/Dispatch()
	at olympus.io::CommunicationManager/SendUIMessage()
	at olympus.io::CommunicationManager/SendUIMessage()
	at widgets.Exchange.Share.controls::PlayerProfileTabPanel/OnListItemClick()
	at olympus.layout::GridLayout/OnCellEventDispatched()
	at olympus.gui.buttons::Button/OnMouseRelease()
rtim=1289538
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 02:08:45</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)widgets.Exchange.Detail.controls::DetailInfoCellView</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at widgets.Exchange.Detail.controls::DetailInfoCellView/SetupBlueprintInfo()
	at olympus.views::CellView/Draw()
	at olympus.layout::GridLayout/OnFeedAdd()
	at olympus.data::ArrayDataFeed/AddItem()
	at widgets.Exchange.Detail.controls::DetailInfoPanel/SetData()
	at widgets.Exchange.Detail::DetailBase/Show()
	at olympus.core.widget::WidgetBase/Show()
	at olympus.io::CommunicationObject/Dispatch()
	at olympus.io::CommunicationManager/SendUIMessage()
	at olympus.io::CommunicationManager/SendUIMessage()
	at widgets.Exchange.Share.controls::PlayerProfileTabPanel/OnListItemClick()
	at olympus.layout::GridLayout/OnCellEventDispatched()
	at olympus.gui.buttons::Button/OnMouseRelease()
rtim=1290311
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 02:37:23</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=1462141
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 03:37:24</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=1822194
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 04:37:23</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=2182141
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 05:37:23</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=2542142
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-19 06:37:24</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>(AS)olympus.extensions::TutorialTipExtension</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference.
	at olympus.extensions::TutorialTipExtension/OnTimeout()
rtim=2902142
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
</root>
    <?xml version="1.0" ?><root>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-18 19:10:38</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>bucks_utils.py:107</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>[sscholl] Exception processing ResetRecord:<object_Fabricator:0x079c154f125200a8, reason:ResetReason.RESET_EXPECTED, stage:_Stage.INTERNAL_STATE_RESET, being_processed:True, source:None, cause:Build/Buy. This will result in a partially reset object (AttributeError: 'NoneType' object has no attribute 'bucks_tracker')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in <genexpr>
  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 815, in _get_token
  File "T:\InGame\Gameplay\Scripts\Server\bucks\bucks_utils.py", line 107, in get_tracker_for_bucks_type
AttributeError: 'NoneType' object has no attribute 'bucks_tracker'rtim=0
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-18 19:10:42</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>bucks_utils.py:107</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>[sscholl] Exception processing ResetRecord:<object_Fabricator:0x079c154f125600a9, reason:ResetReason.RESET_EXPECTED, stage:_Stage.INTERNAL_STATE_RESET, being_processed:True, source:None, cause:Build/Buy. This will result in a partially reset object (AttributeError: 'NoneType' object has no attribute 'bucks_tracker')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in <genexpr>
  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 815, in _get_token
  File "T:\InGame\Gameplay\Scripts\Server\bucks\bucks_utils.py", line 107, in get_tracker_for_bucks_type
AttributeError: 'NoneType' object has no attribute 'bucks_tracker'rtim=0
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-18 19:12:07</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>bucks_utils.py:107</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>[sscholl] Exception processing ResetRecord:<object_Recycler:0x079c154f12e200ab, reason:ResetReason.RESET_EXPECTED, stage:_Stage.INTERNAL_STATE_RESET, being_processed:True, source:None, cause:Build/Buy. This will result in a partially reset object (AttributeError: 'NoneType' object has no attribute 'bucks_tracker')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in <genexpr>
  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 815, in _get_token
  File "T:\InGame\Gameplay\Scripts\Server\bucks\bucks_utils.py", line 107, in get_tracker_for_bucks_type
AttributeError: 'NoneType' object has no attribute 'bucks_tracker'rtim=0
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-18 19:32:06</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>bucks_utils.py:107</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>[sscholl] Exception processing ResetRecord:<object_Fabricator:0x079c154f17c500c7, reason:ResetReason.RESET_EXPECTED, stage:_Stage.INTERNAL_STATE_RESET, being_processed:True, source:None, cause:Build/Buy. This will result in a partially reset object (AttributeError: 'NoneType' object has no attribute 'bucks_tracker')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in <genexpr>
  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 815, in _get_token
  File "T:\InGame\Gameplay\Scripts\Server\bucks\bucks_utils.py", line 107, in get_tracker_for_bucks_type
AttributeError: 'NoneType' object has no attribute 'bucks_tracker'rtim=0
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
<report><version>2</version><sessionid>eb1a27555b95439f68cc88a6</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-09-18 19:32:10</createtime><buildsignature>Local.Unknown.Unknown.1.118.242.1230-1.200.000.677.Release</buildsignature><categoryid>bucks_utils.py:107</categoryid><desyncid>eb1a27555b95439f68cc88a6</desyncid><systemconfig/><screenshot/><desyncdata>[sscholl] Exception processing ResetRecord:<object_Fabricator:0x079c154f17c500c7, reason:ResetReason.RESET_EXPECTED, stage:_Stage.INTERNAL_STATE_RESET, being_processed:True, source:None, cause:Build/Buy. This will result in a partially reset object (AttributeError: 'NoneType' object has no attribute 'bucks_tracker')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in <genexpr>
  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 815, in _get_token
  File "T:\InGame\Gameplay\Scripts\Server\bucks\bucks_utils.py", line 107, in get_tracker_for_bucks_type
AttributeError: 'NoneType' object has no attribute 'bucks_tracker'rtim=0
Client Session Time: 34.52
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,550,0,6063
 
Modded: False
 
SystemInfo: Mac OS X Version 26.0 (Build 25A354) GPU: Apple M1 macOS Metal driver 0.0.0.0
 
Architecture: arm64
 

 
</desyncdata></report>
</root>
  • kaimelea's avatar
    kaimelea
    Seasoned Adventurer
    2 months ago

    It happens with so many creators, it’s not limited to specific creators or any pattern of creator behavior that I’ve noticed. It happens trying to save or download my own builds too. 

    I did notice it happening at a higher frequency when trying to download special lots, like the high schools, auditoriums, university commons. And I think residential rental lots, but less so than the special lots. 

  • kaimelea's avatar
    kaimelea
    Seasoned Adventurer
    2 months ago

    I think it may also affect older builds more than newer builds, for downloading which obviously doesn’t apply for saving your own. Just something I noticed where builds from 2020 to about 2022 or maybe even 2023 were being more frequently problematic. It’s hard to tell with even older builds because the gallery doesn’t really show you them often. Possibly builds in other languages too? I saved multiple builds and families by creator simsonarope and the only one that caused this issue was “Puit De Culture” which is French and the Arts Center lot type. 

    “Server error. We could not process this Gallery request. Please try again later.” But I clicked okay and it just kept loading. 

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