Ideas

tswarbrick's avatar
tswarbrick
Seasoned Rookie
5 months ago

Server Error. We cannot process this Gallery Request. Please try again later.

I’m getting an error message trying to upload a residential lot to the gallery:

“Server Error. We cannot process this Gallery request. Please try again later.”

Just prior to this error the game prompted me to restart. I restarted, but now cannot upload this lot. I was able to upload the Sims family, but not their home.

I rebooted my wi-fi, signed out of the EA app, rebooted my laptop, then signed back in and re-started my game. And I’m still getting the error message. :/

Is this an issue related to the latest game update?

Edit: I was able to upload an unfinished residential lot, but still cannot upload the finished residential lot. No CC. No mods.

 

6 Comments

  • mdavis752's avatar
    mdavis752
    Seasoned Newcomer
    5 months ago

    I have same the problem. I have tried to reinstall EA app. and all my add on and still get the server error message when I try to place a lot.

  • tswarbrick's avatar
    tswarbrick
    Seasoned Rookie
    5 months ago

    This was immediately following an EA app update. I’m wondering if that’s a factor..

  • L00nyL0v3's avatar
    L00nyL0v3
    New Vanguard
    2 months ago

    This only just started happening to me, and it occurs every time I try to like somebody else's build or household. The popup is relentless and just keeps coming no matter how many times I try to X out of it until I end up having to close out of the game entirely. I've repaired my game like 3 times now, and even that's coming with its own set of problems...

  • cocoswaggbad's avatar
    cocoswaggbad
    New Spectator
    11 days ago

    Is anyone investigating this? I can't save anything to the gallery or my own gallery!! I'm on PS4, have a stable and active internet connection, and it's been MONTHS NOW.

  • Luciamm2004's avatar
    Luciamm2004
    Seasoned Novice
    6 days ago

    I was able to solve it, here is the link to my comment: https://forums.ea.com/idea/the-sims-4-bug-reports-en/server-error-whenever-im-upload-to-my-personal-gallery/11933528/comments/12491519

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