I recently encountered an issue with UI disappearing after loading from any screen to LIve Mode. So far, I have encountered this when taking a photo, leaving Build Mode, and loading a lot from travel...
Ideas
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I finally got a UI exception where most of the UI goes missing on an unmodded game. (See attachment)
I had just finished up a Romantic Date which ended at The Ruins, used a Poohoo bush for bladder relief, picked up the romantic blanket and returned home for a shower. During the shower I went into BuildBuy to place a couple of bar stools next to the stock kitchen islands for the lot. On returning to Live mode the UI was messed up. It looks like there were a couple of UI exceptions a couple of minutes apart, though I didn't see anything visible from the first one if so.
On saving and exiting to main menu, the screen is completely black. I can however hit escape and exit the game normally. I know from previous experience in a modded game that if I exit directly from Live mode after experiencing this UI exception, the game will lock up and has to be killed from Task Manager.
Edit By Crinrict: Adjusted Title
Looks like I forgot to post the UI exception. It looks like when I exited two more UI exceptions were generated, seconds apart.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>5b900b17a0ef856068432448</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-06-07 02:42:57</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase</categoryid><desyncid>5b900b17a0ef856068432448</desyncid><systemconfig/><screenshot/><desyncdata>ReferenceError: Error #1069: Property situation_id not found on 277906 and there is no default value. at widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase/GetPersistedContentPanel() at widgets.Gameplay.SituationDisplay::SituationDisplayMain/RestoreContentPanel() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendUIMessage() at gamedata.Gameplay.shared::GameplayStateData/HandleSituationStart() at gamedata.Gameplay.shared::GameplayStateData/HandleScenarioStart() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=3347405 Client Session Time: 39.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,477,0,5990 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU 32.0.15.6607, GUID: 3570AB96-EDF0-11EF-8AAF-D575D18A1133 </desyncdata></report>
<report><version>2</version><sessionid>5b900b17a0ef856068432448</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-06-07 02:44:03</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase</categoryid><desyncid>5b900b17a0ef856068432448</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase/Reset() at widgets.Gameplay.SituationDisplay.controls::SituationTabDisplayBase/OnShow() at olympus.core.widget::WidgetBase/Show() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendUIMessage() at gamedata.Gameplay.shared::GameplayStateData/HandleSituationStart() at gamedata.Gameplay.shared::GameplayStateData/HandleGameStateLoadComplete() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendMessage() at olympus.core::UIManager/GameStateLoadComplete() at olympus.core::LayoutManager/GameStateLoadComplete() at olympus.core::LayoutManager/LoadWidgetCompleteHandler() rtim=3354041 Client Session Time: 39.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,477,0,5990 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU 32.0.15.6607, GUID: 3570AB96-EDF0-11EF-8AAF-D575D18A1133 </desyncdata></report>
<report><version>2</version><sessionid>5b900b17a0ef856068432448</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-06-07 03:04:02</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert</categoryid><desyncid>5b900b17a0ef856068432448</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert/UpdateBuildBuyButtonState() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendMessage() at olympus.core::UIManager/GameStateLoadComplete() at olympus.core::LayoutManager/GameStateLoadComplete() at olympus.core::LayoutManager/SwitchToGameState() at olympus.core::UIManager/HandleEnterFrame() rtim=3473993 Client Session Time: 39.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,477,0,5990 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU 32.0.15.6607, GUID: 3570AB96-EDF0-11EF-8AAF-D575D18A1133 </desyncdata></report>
<report><version>2</version><sessionid>5b900b17a0ef856068432448</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-06-07 03:04:05</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert</categoryid><desyncid>5b900b17a0ef856068432448</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert/UpdateBuildBuyButtonState() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendMessage() at olympus.core::UIManager/GameStateLoadComplete() at olympus.core::LayoutManager/GameStateLoadComplete() at olympus.core::LayoutManager/SwitchToGameState() at olympus.core::UIManager/HandleEnterFrame() rtim=3474293 Client Session Time: 39.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,477,0,5990 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU 32.0.15.6607, GUID: 3570AB96-EDF0-11EF-8AAF-D575D18A1133 </desyncdata></report>
<report><version>2</version><sessionid>5b900b17a0ef856068432448</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-06-07 03:04:19</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1030-1.200.000.658.Release</buildsignature><categoryid>(AS)widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert</categoryid><desyncid>5b900b17a0ef856068432448</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Gameplay.SimInfoHUD.SimInfoTray::CalendarEventAlert/UpdateBuildBuyButtonState() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendMessage() at olympus.core::UIManager/GameStateLoadComplete() at olympus.core::LayoutManager/GameStateLoadComplete() at olympus.core::LayoutManager/LoadWidgetCompleteHandler() rtim=3475636 Client Session Time: 39.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,477,0,5990 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3060 Laptop GPU 32.0.15.6607, GUID: 3570AB96-EDF0-11EF-8AAF-D575D18A1133 </desyncdata></report>
</root>
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- EA_Cade10 months ago
Community Manager