Ideas

Seasoned Newcomer

11 months ago

Status:

Awaiting Additional Reports

[W] Werewolves with custom paint turn black

JUST made this werewolf, saved my game, restarted my Xbox, and he's gone from all orange to all black... again

Note from EA_Solaire:

We're currently tracking a few different issues with pets/werewolves turning black, please be sure to add your information into the relevant thread to help us track the issue:

If your pets have turned black after traveling or loading your game, please use this bug report.

If your pets have turned black after CAS customization, please use this bug report.

If your pets were adopted, and turned black after the adoption screen, please use this bug report.

Thank you!

create a sim

5 Comments

Bluewolfedino
Seasoned Newcomer
11 months ago
I have seen this "solved" already. But I'm still having the issue. When downloading a werewolf from my gallery and switching to beast form; they're all black. Nothing I've tried works. I'm on Xbox too so idk if I can fix it. HELP!
Bluewolfedino
Seasoned Newcomer
11 months ago
NEW ISSUE:
As a test to see if I can find the issue, I went into the werewolf paint mode and put an orange dot on the head of my 1st werewolf. Then, I downloaded a completely unrelated werewolf, and the orange dot appeared on the 2nd one. !?!?!?
EA_Solaire
Community Manager
1 month ago
Status changed:
New
to
Reviewed
EA_Mako
Community Manager
1 month ago
Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

Thanks!
crinrict
Hero+
15 days ago
Status changed:
Needs More Info
to
Awaiting Additional Reports