Ideas

mekelley25's avatar
mekelley25
Rising Vanguard
13 hours ago
Status:
Validating Report

White Ad and UI Exception

When launching my game after 1.121.361 patch, I get a white pop-up for some kind of ad that is accompanied by a lastuiexception. No idea what the ad is supposed to be for, maybe the new pack (I DO NOT have the new pack)? I'm able to just x out of it without any issue, but wanted to mention it anyway. 

This is on a completely vanilla game load! I'm also on a 13-inch, M1 2020 MacBook Pro & play on the EA App. 

Here's the UI exception: 

<?xml version="1.0" ?><root>

<report><version>2</version><sessionid>7109d05eb9fd7864698e3fb1</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2026-02-12 21:02:12</createtime><buildsignature>Local.Unknown.Unknown.1.121.361.1220-1.300.000.233.Release</buildsignature><categoryid>(AS)widgets.Engagement.controls::EngagementMessagePane</categoryid><desyncid>7109d05eb9fd7864698e3fb1</desyncid><systemconfig/><screenshot/><desyncdata>ReferenceError: Error #1065: Variable widgets.Engagement.controls.EngagementMessageLayoutFSIWith2Slots1 is not defined.&#13;&#10; at widgets.Engagement.controls::EngagementMessagePane/CreateInstance()&#13;&#10; at widgets.Engagement.utils::EngagementMessageUtils/DefaultUMMessagePaneFactory()&#13;&#10; at widgets.Engagement.utils::EngagementMessageUtils/CreateUMMessagePaneClassFactory()&#13;&#10; at widgets.Engagement.utils::EngagementMessageUtils/CreateMessagePane()&#13;&#10; at olympus.controls::GUIComponent/ConfigUI()&#13;&#10; at olympus.controls::GUIComponent/ConfigUI()&#13;&#10; at olympus.controls::GUIComponent/OnAddedToStage()&#13;&#10; at olympus.controls::GUIComponent/OnAddedToStage()&#13;&#10; at olympus.dialog::DialogManager/ProcessDialogRequest()&#13;&#10; at olympus.dialog::DialogManager/ProcessNextDialog()&#13;&#10; at olympus.dialog::DialogManager/HandleTransitionScreenHideComplete()&#13;&#10; at olympus.io::CommunicationObject/Dispatch()&#13;&#10; at olympus.io::CommunicationManager/SendUIMessage()&#13;&#10; at olympus.io::CommunicationManager/SendMessage()&#13;&#10; at widgets.TransitionScreen::TransitionScreenMoleculeMain/OnTransitionAnimationOutComplete()&#13;&#10; at widgets.TransitionScreen.controls::TransitionScreenAnimation/OnAnimationOutComplete()&#13;&#10;rtim=1626&#13;&#10;Client Session Time: 19.07&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,631,0,6144&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 26.2 (Build 25C56) GPU: Apple M1 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: arm64&#13; &#10;&#13; &#10;</desyncdata></report>

</root>

 

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