When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
Ideas
EA_Solaire
Community Manager
Community ManagerFrom the main menu of The Sims, please head into Game Options-> Other and be sure the Online Social Features Access box is checked. You'll also want to be sure your gamertag is linked with your EA account here.
There are no online options in the game options anywhere, or in the other section in game options. How do i check my gamertag is linked?
- EA_Solaire
Please attach a screenshot of what you're seeing under those options for me.
I hope this helps 👍
- EA_Solaire
You'll need to select the Link EA Account option at the lower right corner before you'll see the online access option.
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