Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
9 days ago
Status:
Under Investigation

[XB/PS] Can't Claim event rewards/Connect to gallery/No Gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
28 days ago

867a24ce8abfd3c7​ 

You'll need to select the Link EA Account option at the lower right corner before you'll see the online access option. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    28 days ago

    867a24ce8abfd3c7​ 

    Are you also seeing a "Connection is Required" error on the main menu? 

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 20 days ago