Community ManagerHi all,
From the main menu of The Sims, please head into Game Options-> Other and select the Link EA Account button. From here, you'll be prompted to accept the updated terms and conditions. Once this is accepted, you should be able to claim your rewards normally again.
If you're still seeing this error and can't claim your rewards after trying this, please let us know!
Yeah, i did this and it didn't work. I checked if I'm connected multiple times and I'm connected but it still not working 😞
You're my hero! Thank you! ❤️❤️ Problem solved!
Sorry but mine still doesn’t work! My EA account is linked and my online social features has been on, but I get a pop up stating “Something went wrong!” and that’s it. I’ve restarted the game and my console to no avail. My game has also been extremely laggy for 2 days now and it has never lagged before like this. My wifi is fine and I have the newest xbox. Thank youuu
I did it lasted for 5 minutes and it stopped working
So Solaire, i started up the Sims 4 on my PS5, thinking this would be the solution... And low and behold... THERE IS NO OPTION TO LINK MY EA ACCOUNT. Seen so many saying this was the fix but what if the option isn't there to link the account because we did it primarily when we FIRST played the game. I got tired of clicking load more for this post, and only made it to 14 days ago in the load more for this posts.
I have done everything, actually made my Internet company mad for redownloading the game 4 times. My PS5 account is already linked to my EA games account. I have restored the license agreement 3 times.
I am at a loss and about to just uninstall the Sims 4 for ever and just move on with my life and find some other game. This is to much crap to actually have to go online and search websites and forum posts every day to find a solution, or hope one is just magically came up with 4 months from now.
So no Solaire, that doesn't fix anything because I don't have the option to.
Community Manager
