[XB/PS] Paint Mode crashes game

I had no real issues with the Cas at all, not until recently after I purchased the pets expansion pack, as soon as I click on the paint tab to personalized the cat, it crashes immediately. No error screen, no prompt, nothing, I'm just sent to home page. I'm playing on an Xbox series X, no mods, cheats, nothing, 

specifically happens when i try and paint a horse.

I have been dealing with this bug for years. I have close to every sims 4 pack and it’s really getting me mad when I for get about this bug. I am a console user and unable to record the bug.