[INFO/GUIDE] Common Reasons for the EA app Library Failing to Load

We've seen a slight increase in issues reported regarding the functionality of the EA app, such as the library not loading correctly and certain features not working as expected.

These issues seem to often be linked to the use of ad-blocking or DNS filtering tools like Pi-Hole or AdGuard, or VPNs with a strict DNS filter. Disabling these services may help alleviate these problems.

Common symptoms experienced due to the use of such blocking services include, but is not limited to:

• Incomplete loading of the EA app library.
• Game tiles appearing greyed out.
• Download button missing.
• Friends list failing to load.
• Etc.

If you're encountering any of these issues, consider disabling your ad-blocking or DNS filtering tools to see if it resolves the problem. Additionally, it has been discovered that whitelisting the domain "sdk.split.io" (without quotation marks) in the configs of your services should resolve the issue.