Dibhanshu
Thank you for contacting EA HELP, my name is Dibhanshu, may I start with your first name please?
you
Evan
Dibhanshu
Hi Evan
Dibhanshu
Nice to meet you. How are you doing today?
you
GOod
Dibhanshu
Good to hear that! I can see that you are contacting us regarding  Battlefield V. Could you please help me in elaborating the issue so that I can assist you in a better way?
you
Whenever I try to play a match of BFV I disconnect in five minutes or less
Dibhanshu
Being a gamer myself I know how annoying it could be if you face these issues in Battlefield V , rest assured I'll try my best to figure out the best possible resolution for you.
Dibhanshu
May I ask you a few questions to understand the issue in Battlefield V , So that I can provide you the troubleshooting in order to resolve the concern?
you
Yes
Dibhanshu
Have you tried performing origin cache clear steps?
you
No?
Dibhanshu
You are just facing the syncing issue with the Ea server. I know how to fix that, we just need to perform some steps so that we can fix that. Shall we proceed?
you
Yes
Dibhanshu
Thank you for your approval :-)
Dibhanshu
Here are the steps:
Dibhanshu
Completely log out and close down Origin
Hold down the Windows key and R
Type in "%ProgramData%" (without quotes) and click OK
you
Okay. I am doing this now
Dibhanshu
Please let me know once done so that I can guide you with the rest steps :-)
you
I have done this
Dibhanshu
Now open the Origin folder.
Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
Dibhanshu
You may face issue while trying to delete the log files.
you
I have deleted these files
Dibhanshu
Now, Hold down the Windows key and R
Type in "%AppData%" (without quotes) and click OK
This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
you
Done
Dibhanshu
Click on the word "AppData" at the top of your window
Open the Local folder here
Delete the Origin folder listed here
you
Done
Dibhanshu
You seems to be tech savvy, you were so quick. Most gamers take much longer for these steps.
Dibhanshu
Now just one more step to go: "Restart your PC and log back into Origin.   "
Dibhanshu
This will end this chat conversation. No need to worry!Let me tell you what we need to do in case if your issue persists. with this issue.
Dibhanshu
I am also going to share your case number with you. In case if the issue persists please feel free to contact us back and we will be more than happy to assist you. Your case number is  46197508.
Dibhanshu
However I don't think you will require to contact us again as we have located the origin folder and deleted that as well.
Dibhanshu
Today you contacted us for issues in Battlefield V  and we helped you with the origin cache clear steps. Please tell me, Is there anything else I may assist  you with?
you
No, that is all, thank you
Dibhanshu
Thank you again for contacting EA Help. Should you need help about any other issues, please do not hesitate to contact us again.
Dibhanshu
Again thank you and I really wish to be the one to assist you next time as well. Hope to meet you soon and till then please take care of yourself and wish you happy gaming. Its really hard to find cooperative gamers like you. May god bless you :-)
Dibhanshu
Evan, One more thing, I will really appreciate if you hit the " End Chat" button on the top right corner of your chat window to end this chat session successfully