0 [2024-04-23T08:56:09.852Z] PID: 2640 TID: 4408 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[2640] 1 [2024-04-23T08:56:09.853Z] PID: 2640 TID: 4408 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T08:56:09.853Z] PID: 2640 TID: 4408 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1091865936.tmp] 3 [2024-04-23T08:56:09.906Z] PID: 2640 TID: 4408 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T08:56:09.906Z] PID: 2640 TID: 4408 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T08:56:10.068Z] PID: 2640 TID: 4408 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T08:56:10.072Z] PID: 2640 TID: 4408 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T08:56:10.072Z] PID: 2640 TID: 4408 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T08:56:10.077Z] PID: 2640 TID: 4408 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T08:56:10.089Z] PID: 2640 TID: 11560 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T08:56:10.089","weight":0.0}] 10 [2024-04-23T08:56:10.093Z] PID: 2640 TID: 4408 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1091865936.tmp] was successfully deserialized. 11 [2024-04-23T08:56:10.093Z] PID: 2640 TID: 4408 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALocalHostSvc.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALocalHostSvc.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALocalHostSvc.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: E5-1346 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T08:56:10.093Z] PID: 2640 TID: 4408 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T08:56:10.093Z] PID: 2640 TID: 4408 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T08:56:10.103Z] PID: 2640 TID: 4408 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T08:56:10.633Z] PID: 2640 TID: 11560 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-E5-1346","exe":"EALocalHostSvc.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T08:56:10.093","weight":0.0}] 16 [2024-04-23T08:56:11.399Z] PID: 2640 TID: 4408 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T08:56:19.033Z] PID: 2640 TID: 1432 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 0 [2024-04-23T08:56:27.947Z] PID: 5880 TID: 4532 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[5880] 1 [2024-04-23T08:56:27.948Z] PID: 5880 TID: 4532 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T08:56:27.948Z] PID: 5880 TID: 4532 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1092611408.tmp] 3 [2024-04-23T08:56:27.993Z] PID: 5880 TID: 4532 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T08:56:27.993Z] PID: 5880 TID: 4532 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T08:56:28.221Z] PID: 5880 TID: 4532 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T08:56:28.224Z] PID: 5880 TID: 4532 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T08:56:28.224Z] PID: 5880 TID: 4532 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T08:56:28.231Z] PID: 5880 TID: 4532 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T08:56:28.246Z] PID: 5880 TID: 6316 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T08:56:28.245","weight":0.0}] 10 [2024-04-23T08:56:28.249Z] PID: 5880 TID: 4532 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1092611408.tmp] was successfully deserialized. 11 [2024-04-23T08:56:28.249Z] PID: 5880 TID: 4532 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EADesktop.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EADesktop.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: 28-AE26 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T08:56:28.249Z] PID: 5880 TID: 4532 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T08:56:28.249Z] PID: 5880 TID: 4532 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T08:56:28.272Z] PID: 5880 TID: 4532 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T08:56:28.639Z] PID: 5880 TID: 6316 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-28-AE26","exe":"EADesktop.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T08:56:28.249","weight":0.0}] 16 [2024-04-23T08:56:28.783Z] PID: 5880 TID: 4532 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T08:56:31.154Z] PID: 5880 TID: 10248 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 18 [2024-04-23T08:56:32.108Z] PID: 5880 TID: 4532 INFO (eax::apps::MainFlow::Impl::initWindow::::operator ()) CrashReporter flow: exitClicked() 19 [2024-04-23T08:56:32.108Z] PID: 5880 TID: 4532 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: handle user action 20 [2024-04-23T08:56:32.117Z] PID: 5880 TID: 4532 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: User's selection on sending crash report: [NO] 21 [2024-04-23T08:56:32.118Z] PID: 5880 TID: 4532 INFO (eax::apps::MainFlow::Impl::finishFlow) CrashReporter flow: proceeding to process cached reports 22 [2024-04-23T08:56:32.139Z] PID: 5880 TID: 4532 INFO (eax::apps::app_main) Closing app 23 [2024-04-23T08:56:32.139Z] PID: 5880 TID: 6316 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T08:56:32.139","weight":0.0}] 24 [2024-04-23T08:56:32.303Z] PID: 5880 TID: 4532 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 18 [2024-04-23T08:56:55.890Z] PID: 2640 TID: 4408 INFO (eax::apps::app_main) Closing app 19 [2024-04-23T08:56:55.890Z] PID: 2640 TID: 11560 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T08:56:55.890","weight":0.0}] 20 [2024-04-23T08:56:56.051Z] PID: 2640 TID: 4408 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 0 [2024-04-23T09:11:25.259Z] PID: 10864 TID: 11060 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[10864] 1 [2024-04-23T09:11:25.259Z] PID: 10864 TID: 11060 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T09:11:25.259Z] PID: 10864 TID: 11060 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1312319999.tmp] 3 [2024-04-23T09:11:25.288Z] PID: 10864 TID: 11060 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T09:11:25.288Z] PID: 10864 TID: 11060 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T09:11:25.412Z] PID: 10864 TID: 11060 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T09:11:25.415Z] PID: 10864 TID: 11060 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T09:11:25.416Z] PID: 10864 TID: 11060 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T09:11:25.420Z] PID: 10864 TID: 11060 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T09:11:25.431Z] PID: 10864 TID: 12000 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T09:11:25.431","weight":0.0}] 10 [2024-04-23T09:11:25.435Z] PID: 10864 TID: 11060 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1312319999.tmp] was successfully deserialized. 11 [2024-04-23T09:11:25.435Z] PID: 10864 TID: 11060 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: 8D-0246 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T09:11:25.435Z] PID: 10864 TID: 11060 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T09:11:25.435Z] PID: 10864 TID: 11060 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T09:11:25.443Z] PID: 10864 TID: 11060 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T09:11:25.649Z] PID: 10864 TID: 12000 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-8D-0246","exe":"EALaunchHelper.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T09:11:25.435","weight":0.0}] 16 [2024-04-23T09:11:25.819Z] PID: 10864 TID: 11060 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 0 [2024-04-23T09:11:25.833Z] PID: 8316 TID: 7080 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[8316] 1 [2024-04-23T09:11:25.833Z] PID: 8316 TID: 7080 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T09:11:25.833Z] PID: 8316 TID: 7080 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\ProgramData\EA Desktop\Logs\temp1312305079.tmp] 3 [2024-04-23T09:11:25.863Z] PID: 8316 TID: 7080 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T09:11:25.864Z] PID: 8316 TID: 7080 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T09:11:25.977Z] PID: 8316 TID: 7080 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T09:11:25.980Z] PID: 8316 TID: 7080 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T09:11:25.980Z] PID: 8316 TID: 7080 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T09:11:25.985Z] PID: 8316 TID: 7080 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T09:11:25.996Z] PID: 8316 TID: 11648 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T09:11:25.996","weight":0.0}] 10 [2024-04-23T09:11:25.999Z] PID: 8316 TID: 7080 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\ProgramData\EA Desktop\Logs\temp1312305079.tmp] was successfully deserialized. 11 [2024-04-23T09:11:25.999Z] PID: 8316 TID: 7080 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe crashReportPath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: AF-0926 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T09:11:25.999Z] PID: 8316 TID: 7080 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T09:11:25.999Z] PID: 8316 TID: 7080 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T09:11:26.006Z] PID: 8316 TID: 7080 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T09:11:26.228Z] PID: 8316 TID: 11648 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-AF-0926","exe":"EABackgroundService.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T09:11:25.999","weight":0.0}] 16 [2024-04-23T09:11:26.358Z] PID: 8316 TID: 7080 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T09:11:28.975Z] PID: 8316 TID: 5448 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 17 [2024-04-23T09:11:28.976Z] PID: 10864 TID: 2520 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 18 [2024-04-23T09:24:52.061Z] PID: 10864 TID: 11060 INFO (eax::apps::app_main) Closing app 19 [2024-04-23T09:24:52.061Z] PID: 10864 TID: 12000 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T09:24:52.061","weight":0.0}] 20 [2024-04-23T09:24:52.288Z] PID: 10864 TID: 11060 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 18 [2024-04-23T09:24:53.065Z] PID: 8316 TID: 7080 INFO (eax::apps::app_main) Closing app 19 [2024-04-23T09:24:53.065Z] PID: 8316 TID: 11648 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T09:24:53.065","weight":0.0}] 20 [2024-04-23T09:24:53.500Z] PID: 8316 TID: 7080 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 0 [2024-04-23T09:51:14.206Z] PID: 4724 TID: 7704 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[4724] 1 [2024-04-23T09:51:14.206Z] PID: 4724 TID: 7704 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T09:51:14.206Z] PID: 4724 TID: 7704 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\ProgramData\EA Desktop\Logs\temp1285777100.tmp] 3 [2024-04-23T09:51:14.239Z] PID: 4724 TID: 7704 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T09:51:14.239Z] PID: 4724 TID: 7704 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T09:51:14.379Z] PID: 4724 TID: 7704 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T09:51:14.384Z] PID: 4724 TID: 7704 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T09:51:14.384Z] PID: 4724 TID: 7704 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T09:51:14.389Z] PID: 4724 TID: 7704 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T09:51:14.401Z] PID: 4724 TID: 1820 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T09:51:14.400","weight":0.0}] 10 [2024-04-23T09:51:14.403Z] PID: 4724 TID: 7704 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\ProgramData\EA Desktop\Logs\temp1285777100.tmp] was successfully deserialized. 11 [2024-04-23T09:51:14.404Z] PID: 4724 TID: 7704 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe crashReportPath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: AF-0926 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T09:51:14.404Z] PID: 4724 TID: 7704 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T09:51:14.404Z] PID: 4724 TID: 7704 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T09:51:14.419Z] PID: 4724 TID: 7704 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 0 [2024-04-23T09:51:14.508Z] PID: 1644 TID: 2396 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[1644] 1 [2024-04-23T09:51:14.509Z] PID: 1644 TID: 2396 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T09:51:14.509Z] PID: 1644 TID: 2396 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1285726390.tmp] 3 [2024-04-23T09:51:14.555Z] PID: 1644 TID: 2396 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T09:51:14.555Z] PID: 1644 TID: 2396 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 15 [2024-04-23T09:51:14.664Z] PID: 4724 TID: 1820 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-AF-0926","exe":"EABackgroundService.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T09:51:14.404","weight":0.0}] 5 [2024-04-23T09:51:14.743Z] PID: 1644 TID: 2396 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T09:51:14.747Z] PID: 1644 TID: 2396 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T09:51:14.747Z] PID: 1644 TID: 2396 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T09:51:14.752Z] PID: 1644 TID: 2396 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T09:51:14.763Z] PID: 1644 TID: 9632 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T09:51:14.763","weight":0.0}] 10 [2024-04-23T09:51:14.770Z] PID: 1644 TID: 2396 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1285726390.tmp] was successfully deserialized. 11 [2024-04-23T09:51:14.770Z] PID: 1644 TID: 2396 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: 8D-0246 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T09:51:14.770Z] PID: 1644 TID: 2396 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T09:51:14.771Z] PID: 1644 TID: 2396 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T09:51:14.783Z] PID: 1644 TID: 2396 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 16 [2024-04-23T09:51:14.883Z] PID: 4724 TID: 7704 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 15 [2024-04-23T09:51:15.273Z] PID: 1644 TID: 2396 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 16 [2024-04-23T09:51:15.274Z] PID: 1644 TID: 9632 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-8D-0246","exe":"EALaunchHelper.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T09:51:14.770","weight":0.0}] 17 [2024-04-23T09:51:18.605Z] PID: 4724 TID: 6228 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 17 [2024-04-23T09:51:18.606Z] PID: 1644 TID: 7812 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 0 [2024-04-23T09:51:20.832Z] PID: 1068 TID: 6200 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[1068] 1 [2024-04-23T09:51:20.832Z] PID: 1068 TID: 6200 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T09:51:20.832Z] PID: 1068 TID: 6200 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1285630545.tmp] 3 [2024-04-23T09:51:20.862Z] PID: 1068 TID: 6200 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T09:51:20.862Z] PID: 1068 TID: 6200 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T09:51:20.971Z] PID: 1068 TID: 6200 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T09:51:20.974Z] PID: 1068 TID: 6200 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T09:51:20.974Z] PID: 1068 TID: 6200 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T09:51:20.979Z] PID: 1068 TID: 6200 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T09:51:20.991Z] PID: 1068 TID: 2924 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T09:51:20.991","weight":0.0}] 10 [2024-04-23T09:51:20.996Z] PID: 1068 TID: 6200 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1285630545.tmp] was successfully deserialized. 11 [2024-04-23T09:51:20.998Z] PID: 1068 TID: 6200 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EADesktop.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EADesktop.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: AF-AE26 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T09:51:20.998Z] PID: 1068 TID: 6200 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T09:51:20.998Z] PID: 1068 TID: 6200 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T09:51:21.004Z] PID: 1068 TID: 6200 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T09:51:21.253Z] PID: 1068 TID: 2924 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-AF-AE26","exe":"EADesktop.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T09:51:20.998","weight":0.0}] 16 [2024-04-23T09:51:21.378Z] PID: 1068 TID: 6200 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T09:51:24.297Z] PID: 1068 TID: 5664 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 18 [2024-04-23T09:55:58.324Z] PID: 4724 TID: 7704 INFO (eax::apps::app_main) Closing app 19 [2024-04-23T09:55:58.324Z] PID: 4724 TID: 1820 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T09:55:58.324","weight":0.0}] 20 [2024-04-23T09:55:58.541Z] PID: 4724 TID: 7704 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 18 [2024-04-23T09:55:59.354Z] PID: 1644 TID: 2396 INFO (eax::apps::app_main) Closing app 19 [2024-04-23T09:55:59.354Z] PID: 1644 TID: 9632 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T09:55:59.354","weight":0.0}] 20 [2024-04-23T09:55:59.555Z] PID: 1644 TID: 2396 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 18 [2024-04-23T09:56:00.839Z] PID: 1068 TID: 6200 INFO (eax::apps::app_main) Closing app 19 [2024-04-23T09:56:00.840Z] PID: 1068 TID: 2924 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T09:56:00.840","weight":0.0}] 20 [2024-04-23T09:56:01.060Z] PID: 1068 TID: 6200 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 0 [2024-04-23T12:35:19.021Z] PID: 4908 TID: 6916 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[4908] 1 [2024-04-23T12:35:19.021Z] PID: 4908 TID: 6916 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T12:35:19.021Z] PID: 4908 TID: 6916 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1380037848.tmp] 0 [2024-04-23T12:35:19.021Z] PID: 7008 TID: 8620 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[7008] 1 [2024-04-23T12:35:19.022Z] PID: 7008 TID: 8620 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T12:35:19.022Z] PID: 7008 TID: 8620 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\ProgramData\EA Desktop\Logs\temp1380037848.tmp] 3 [2024-04-23T12:35:19.065Z] PID: 4908 TID: 6916 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T12:35:19.066Z] PID: 4908 TID: 6916 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 3 [2024-04-23T12:35:19.066Z] PID: 7008 TID: 8620 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T12:35:19.066Z] PID: 7008 TID: 8620 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T12:35:19.200Z] PID: 7008 TID: 8620 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T12:35:19.205Z] PID: 7008 TID: 8620 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T12:35:19.206Z] PID: 7008 TID: 8620 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T12:35:19.210Z] PID: 7008 TID: 8620 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 5 [2024-04-23T12:35:19.214Z] PID: 4908 TID: 6916 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T12:35:19.217Z] PID: 4908 TID: 6916 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T12:35:19.217Z] PID: 4908 TID: 6916 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T12:35:19.222Z] PID: 4908 TID: 6916 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T12:35:19.223Z] PID: 7008 TID: 9332 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T12:35:19.222","weight":0.0}] 10 [2024-04-23T12:35:19.226Z] PID: 7008 TID: 8620 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\ProgramData\EA Desktop\Logs\temp1380037848.tmp] was successfully deserialized. 11 [2024-04-23T12:35:19.226Z] PID: 7008 TID: 8620 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe crashReportPath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: 3C-0926 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T12:35:19.226Z] PID: 7008 TID: 8620 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T12:35:19.226Z] PID: 7008 TID: 8620 INFO (eax::services::windowing::createQmlView) Creating Qml view 9 [2024-04-23T12:35:19.238Z] PID: 4908 TID: 5920 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T12:35:19.237","weight":0.0}] 14 [2024-04-23T12:35:19.241Z] PID: 7008 TID: 8620 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 10 [2024-04-23T12:35:19.241Z] PID: 4908 TID: 6916 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1380037848.tmp] was successfully deserialized. 11 [2024-04-23T12:35:19.241Z] PID: 4908 TID: 6916 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: EF-0246 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T12:35:19.241Z] PID: 4908 TID: 6916 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T12:35:19.241Z] PID: 4908 TID: 6916 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T12:35:19.262Z] PID: 4908 TID: 6916 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T12:35:19.527Z] PID: 7008 TID: 9332 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-3C-0926","exe":"EABackgroundService.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T12:35:19.226","weight":0.0}] 15 [2024-04-23T12:35:19.550Z] PID: 4908 TID: 5920 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-EF-0246","exe":"EALaunchHelper.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T12:35:19.241","weight":0.0}] 16 [2024-04-23T12:35:19.770Z] PID: 7008 TID: 8620 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 16 [2024-04-23T12:35:19.879Z] PID: 4908 TID: 6916 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T12:35:25.299Z] PID: 7008 TID: 9276 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 17 [2024-04-23T12:35:25.334Z] PID: 4908 TID: 9800 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 0 [2024-04-23T12:54:42.143Z] PID: 3620 TID: 4984 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[3620] 1 [2024-04-23T12:54:42.143Z] PID: 3620 TID: 4984 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T12:54:42.143Z] PID: 3620 TID: 4984 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\ProgramData\EA Desktop\Logs\temp1404476955.tmp] 3 [2024-04-23T12:54:42.171Z] PID: 3620 TID: 4984 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T12:54:42.171Z] PID: 3620 TID: 4984 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T12:54:42.275Z] PID: 3620 TID: 4984 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T12:54:42.278Z] PID: 3620 TID: 4984 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T12:54:42.278Z] PID: 3620 TID: 4984 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T12:54:42.282Z] PID: 3620 TID: 4984 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T12:54:42.293Z] PID: 3620 TID: 4420 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T12:54:42.293","weight":0.0}] 10 [2024-04-23T12:54:42.296Z] PID: 3620 TID: 4984 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\ProgramData\EA Desktop\Logs\temp1404476955.tmp] was successfully deserialized. 11 [2024-04-23T12:54:42.296Z] PID: 3620 TID: 4984 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe crashReportPath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: AF-0926 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T12:54:42.296Z] PID: 3620 TID: 4984 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T12:54:42.297Z] PID: 3620 TID: 4984 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T12:54:42.303Z] PID: 3620 TID: 4984 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T12:54:42.516Z] PID: 3620 TID: 4420 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-AF-0926","exe":"EABackgroundService.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T12:54:42.296","weight":0.0}] 16 [2024-04-23T12:54:42.635Z] PID: 3620 TID: 4984 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 0 [2024-04-23T12:54:44.127Z] PID: 3676 TID: 10228 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[3676] 1 [2024-04-23T12:54:44.127Z] PID: 3676 TID: 10228 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T12:54:44.127Z] PID: 3676 TID: 10228 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1404443269.tmp] 3 [2024-04-23T12:54:44.155Z] PID: 3676 TID: 10228 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T12:54:44.155Z] PID: 3676 TID: 10228 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T12:54:44.250Z] PID: 3676 TID: 10228 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T12:54:44.253Z] PID: 3676 TID: 10228 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T12:54:44.253Z] PID: 3676 TID: 10228 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T12:54:44.258Z] PID: 3676 TID: 10228 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T12:54:44.270Z] PID: 3676 TID: 10472 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T12:54:44.270","weight":0.0}] 10 [2024-04-23T12:54:44.273Z] PID: 3676 TID: 10228 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1404443269.tmp] was successfully deserialized. 11 [2024-04-23T12:54:44.274Z] PID: 3676 TID: 10228 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: 8D-0246 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T12:54:44.274Z] PID: 3676 TID: 10228 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T12:54:44.274Z] PID: 3676 TID: 10228 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T12:54:44.279Z] PID: 3676 TID: 10228 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T12:54:44.483Z] PID: 3676 TID: 10472 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-8D-0246","exe":"EALaunchHelper.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T12:54:44.274","weight":0.0}] 16 [2024-04-23T12:54:44.599Z] PID: 3676 TID: 10228 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T12:54:45.220Z] PID: 3620 TID: 10132 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 18 [2024-04-23T12:54:45.742Z] PID: 3620 TID: 4984 INFO (eax::apps::MainFlow::Impl::initWindow::::operator ()) CrashReporter flow: exitClicked() 19 [2024-04-23T12:54:45.743Z] PID: 3620 TID: 4984 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: handle user action 20 [2024-04-23T12:54:45.755Z] PID: 3620 TID: 4984 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: User's selection on sending crash report: [NO] 21 [2024-04-23T12:54:45.757Z] PID: 3620 TID: 4984 WARN (eax::foundation::file::removeFile) File couldn't be removed. file[C:\ProgramData\EA Desktop\Logs\temp1404476955.tmp], errorCode[Zugriff verweigert] 22 [2024-04-23T12:54:45.757Z] PID: 3620 TID: 4984 INFO (eax::apps::MainFlow::Impl::finishFlow) CrashReporter flow: proceeding to process cached reports 23 [2024-04-23T12:54:45.819Z] PID: 3620 TID: 4984 INFO (eax::apps::app_main) Closing app 24 [2024-04-23T12:54:45.819Z] PID: 3620 TID: 4420 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T12:54:45.819","weight":0.0}] 25 [2024-04-23T12:54:45.956Z] PID: 3620 TID: 4984 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 17 [2024-04-23T12:54:46.355Z] PID: 3676 TID: 10228 INFO (eax::apps::MainFlow::Impl::initWindow::::operator ()) CrashReporter flow: exitClicked() 18 [2024-04-23T12:54:46.356Z] PID: 3676 TID: 10228 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: handle user action 19 [2024-04-23T12:54:46.371Z] PID: 3676 TID: 10228 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: User's selection on sending crash report: [NO] 20 [2024-04-23T12:54:46.373Z] PID: 3676 TID: 10228 INFO (eax::apps::MainFlow::Impl::finishFlow) CrashReporter flow: proceeding to process cached reports 21 [2024-04-23T12:54:46.395Z] PID: 3676 TID: 10228 INFO (eax::apps::app_main) Closing app 22 [2024-04-23T12:54:46.395Z] PID: 3676 TID: 10472 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T12:54:46.395","weight":0.0}] 23 [2024-04-23T12:54:46.624Z] PID: 3676 TID: 10228 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 24 [2024-04-23T12:54:46.943Z] PID: 3676 TID: 5280 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 0 [2024-04-23T12:59:39.921Z] PID: 10476 TID: 7456 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[10476] 1 [2024-04-23T12:59:39.922Z] PID: 10476 TID: 7456 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T12:59:39.922Z] PID: 10476 TID: 7456 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\ProgramData\EA Desktop\Logs\temp1408922330.tmp] 3 [2024-04-23T12:59:39.950Z] PID: 10476 TID: 7456 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T12:59:39.951Z] PID: 10476 TID: 7456 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T12:59:40.058Z] PID: 10476 TID: 7456 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T12:59:40.061Z] PID: 10476 TID: 7456 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T12:59:40.061Z] PID: 10476 TID: 7456 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T12:59:40.066Z] PID: 10476 TID: 7456 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T12:59:40.077Z] PID: 10476 TID: 5924 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T12:59:40.077","weight":0.0}] 10 [2024-04-23T12:59:40.080Z] PID: 10476 TID: 7456 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\ProgramData\EA Desktop\Logs\temp1408922330.tmp] was successfully deserialized. 11 [2024-04-23T12:59:40.080Z] PID: 10476 TID: 7456 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe crashReportPath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: AF-0926 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T12:59:40.080Z] PID: 10476 TID: 7456 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T12:59:40.080Z] PID: 10476 TID: 7456 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T12:59:40.088Z] PID: 10476 TID: 7456 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T12:59:40.334Z] PID: 10476 TID: 5924 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-AF-0926","exe":"EABackgroundService.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T12:59:40.080","weight":0.0}] 16 [2024-04-23T12:59:40.439Z] PID: 10476 TID: 7456 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 0 [2024-04-23T12:59:41.958Z] PID: 9860 TID: 5248 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[9860] 1 [2024-04-23T12:59:41.958Z] PID: 9860 TID: 5248 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-23T12:59:41.958Z] PID: 9860 TID: 5248 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1408890195.tmp] 3 [2024-04-23T12:59:41.986Z] PID: 9860 TID: 5248 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-23T12:59:41.987Z] PID: 9860 TID: 5248 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-23T12:59:42.089Z] PID: 9860 TID: 5248 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-23T12:59:42.092Z] PID: 9860 TID: 5248 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-23T12:59:42.093Z] PID: 9860 TID: 5248 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-23T12:59:42.096Z] PID: 9860 TID: 5248 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-23T12:59:42.107Z] PID: 9860 TID: 5748 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-23T12:59:42.107","weight":0.0}] 10 [2024-04-23T12:59:42.111Z] PID: 9860 TID: 5248 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp1408890195.tmp] was successfully deserialized. 11 [2024-04-23T12:59:42.111Z] PID: 9860 TID: 5248 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: EF-0246 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-23T12:59:42.111Z] PID: 9860 TID: 5248 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-23T12:59:42.111Z] PID: 9860 TID: 5248 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-23T12:59:42.117Z] PID: 9860 TID: 5248 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-23T12:59:42.321Z] PID: 9860 TID: 5748 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-EF-0246","exe":"EALaunchHelper.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-23T12:59:42.111","weight":0.0}] 16 [2024-04-23T12:59:42.427Z] PID: 9860 TID: 5248 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-23T12:59:43.634Z] PID: 10476 TID: 9228 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 17 [2024-04-23T12:59:44.772Z] PID: 9860 TID: 12276 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 18 [2024-04-23T12:59:50.841Z] PID: 9860 TID: 5248 INFO (eax::apps::MainFlow::Impl::initWindow::::operator ()) CrashReporter flow: exitClicked() 19 [2024-04-23T12:59:50.842Z] PID: 9860 TID: 5248 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: handle user action 20 [2024-04-23T12:59:50.862Z] PID: 9860 TID: 5248 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: User's selection on sending crash report: [NO] 21 [2024-04-23T12:59:50.863Z] PID: 9860 TID: 5248 INFO (eax::apps::MainFlow::Impl::finishFlow) CrashReporter flow: proceeding to process cached reports 22 [2024-04-23T12:59:50.884Z] PID: 9860 TID: 5248 INFO (eax::apps::app_main) Closing app 23 [2024-04-23T12:59:50.884Z] PID: 9860 TID: 5748 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-23T12:59:50.884","weight":0.0}] 24 [2024-04-23T12:59:51.020Z] PID: 9860 TID: 5248 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated 0 [2024-04-24T06:31:54.039Z] PID: 8360 TID: 3460 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[8360] 1 [2024-04-24T06:31:54.039Z] PID: 8360 TID: 3460 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-24T06:31:54.039Z] PID: 8360 TID: 3460 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\ProgramData\EA Desktop\Logs\temp319966587.tmp] 3 [2024-04-24T06:31:54.068Z] PID: 8360 TID: 3460 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-24T06:31:54.069Z] PID: 8360 TID: 3460 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-24T06:31:54.176Z] PID: 8360 TID: 3460 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-24T06:31:54.179Z] PID: 8360 TID: 3460 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-24T06:31:54.179Z] PID: 8360 TID: 3460 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-24T06:31:54.183Z] PID: 8360 TID: 3460 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-24T06:31:54.194Z] PID: 8360 TID: 11084 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-24T06:31:54.194","weight":0.0}] 10 [2024-04-24T06:31:54.198Z] PID: 8360 TID: 3460 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\ProgramData\EA Desktop\Logs\temp319966587.tmp] was successfully deserialized. 11 [2024-04-24T06:31:54.198Z] PID: 8360 TID: 3460 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe crashReportPath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\ProgramData\EA Desktop\Logs\EABackgroundService.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: 4B-0926 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-24T06:31:54.198Z] PID: 8360 TID: 3460 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-24T06:31:54.198Z] PID: 8360 TID: 3460 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-24T06:31:54.204Z] PID: 8360 TID: 3460 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-24T06:31:54.455Z] PID: 8360 TID: 11084 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-4B-0926","exe":"EABackgroundService.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-24T06:31:54.198","weight":0.0}] 16 [2024-04-24T06:31:54.644Z] PID: 8360 TID: 3460 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 0 [2024-04-24T06:31:55.246Z] PID: 13216 TID: 2972 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EACrashReporter], configurable[false], buildType[opt], env[production], processId[13216] 1 [2024-04-24T06:31:55.246Z] PID: 13216 TID: 2972 INFO (eax::apps::utils::logAppInfo) Version: 13.180.0-5693-4d69cf940 2 [2024-04-24T06:31:55.246Z] PID: 13216 TID: 2972 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EACrashReporter.exe C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp320048306.tmp] 3 [2024-04-24T06:31:55.280Z] PID: 13216 TID: 2972 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 4 [2024-04-24T06:31:55.280Z] PID: 13216 TID: 2972 INFO (eax::apps::experimentation::StatsigExperimentationSystem::StatsigExperimentationSystem) No experiments, resource file not found 5 [2024-04-24T06:31:55.386Z] PID: 13216 TID: 2972 INFO (eax::services::TelemetryDispatcher::Impl::setMachineHash) Machash[0d4173eca85c90c51fd3d5f83c5cd7660e5be421] 6 [2024-04-24T06:31:55.390Z] PID: 13216 TID: 2972 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=refreshing 7 [2024-04-24T06:31:55.390Z] PID: 13216 TID: 2972 INFO (eax::apps::experimentation::StatsigExperimentationSystem::refreshExperiments) No feature gates present 8 [2024-04-24T06:31:55.394Z] PID: 13216 TID: 2972 INFO (eax::apps::AppConfigUtil::loadDynamicConfigs) ExperimentsStatus=loaded 9 [2024-04-24T06:31:55.404Z] PID: 13216 TID: 12964 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.strt","throttleCount":0,"timestamp":"2024-04-24T06:31:55.404","weight":0.0}] 10 [2024-04-24T06:31:55.408Z] PID: 13216 TID: 2972 INFO (eax::apps::MainFlow::Impl::fillCrashReporterData) CrashReporter flow: temp file [C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\temp320048306.tmp] was successfully deserialized. 11 [2024-04-24T06:31:55.408Z] PID: 13216 TID: 2972 INFO (eax::apps::logCrashReporterData) crashReporterData has the following fields: crashingAppPath: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EALaunchHelper.exe crashReportPath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.exe.txt configFilePath: configFilePath_unknown bootStrapLogFilePath: bootStrapLogFilePath_unknown crashingAppLogFilePath: C:\Users\Alica\AppData\Local\Electronic Arts\EA Desktop\Logs\EALaunchHelper.log sku: ea.ears.juno.Windows_on_x64 buildSignature: 13.180.0-5693-4d69cf940 categoryIdString: EF-0246 bugSentryMode: Production appVersion: 13.180.0-5693-4d69cf940 12 [2024-04-24T06:31:55.408Z] PID: 13216 TID: 2972 INFO (eax::apps::MainFlow::Impl::initWindow) CrashReporter flow: init window --> setting qt connections. 13 [2024-04-24T06:31:55.408Z] PID: 13216 TID: 2972 INFO (eax::services::windowing::createQmlView) Creating Qml view 14 [2024-04-24T06:31:55.413Z] PID: 13216 TID: 2972 INFO (eax::apps::FlowViewDelegate::configureBindingsPreCreation) Belongs to European Union ? yes => clear 'send data' checkbox 15 [2024-04-24T06:31:55.624Z] PID: 13216 TID: 12964 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":true,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"code":"ec-EF-0246","exe":"EALaunchHelper.exe","shut":"0"},"taxonomy":"erro.crit.cras","throttleCount":0,"timestamp":"2024-04-24T06:31:55.408","weight":0.0}] 16 [2024-04-24T06:31:55.814Z] PID: 13216 TID: 2972 WARN (?) [Qt] [WARNING] [default] file[?] QString::arg: 2 argument(s) missing in 17 [2024-04-24T06:31:57.287Z] PID: 8360 TID: 12696 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 17 [2024-04-24T06:31:58.186Z] PID: 13216 TID: 1128 ERROR (eax::services::systemInfo::`anonymous-namespace'::getWmiProperty) got an unexpected value type [1] for property [Version] 18 [2024-04-24T06:31:58.835Z] PID: 13216 TID: 2972 INFO (eax::apps::MainFlow::Impl::initWindow::::operator ()) CrashReporter flow: exitClicked() 19 [2024-04-24T06:31:58.836Z] PID: 13216 TID: 2972 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: handle user action 20 [2024-04-24T06:31:58.856Z] PID: 13216 TID: 2972 INFO (eax::apps::MainFlow::Impl::handleUserAction) CrashReporter flow: User's selection on sending crash report: [NO] 21 [2024-04-24T06:31:58.858Z] PID: 13216 TID: 2972 INFO (eax::apps::MainFlow::Impl::finishFlow) CrashReporter flow: proceeding to process cached reports 22 [2024-04-24T06:31:58.900Z] PID: 13216 TID: 2972 INFO (eax::apps::app_main) Closing app 23 [2024-04-24T06:31:58.900Z] PID: 13216 TID: 12964 INFO (eax::services::TelemetryDispatcher::Impl::logTelemetryEvent) Telemetry Event: [{"authenticated":false,"criticalOffline":true,"criticality":false,"disableCulling":false,"enabled":true,"offline":false,"optional":false,"params":{"app":"EACrashReporter.exe"},"taxonomy":"boot.sess.stop","throttleCount":0,"timestamp":"2024-04-24T06:31:58.900","weight":0.0}] 24 [2024-04-24T06:31:59.092Z] PID: 13216 TID: 2972 INFO (eax::services::TelemetryDispatcher::Impl::term) Telemetry dispatcher terminated