0 [2022-07-23T17:01:21.715Z] PID: 13272 TID: 11848 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EAConnect_microsoft], configurable[false], buildType[opt], processId[13272] 1 [2022-07-23T17:01:21.715Z] PID: 13272 TID: 11848 INFO (eax::apps::utils::logAppInfo) Version: 12.0.231-5217-9cf30c110 2 [2022-07-23T17:01:21.715Z] PID: 13272 TID: 11848 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAConnect_microsoft.exe eaconnect.microsoft://launch/?version=1.0&port=4700] 3 [2022-07-23T17:01:22.057Z] PID: 13272 TID: 11848 INFO (eax::apps::graphql::init) GraphQL env = url.production 4 [2022-07-23T17:01:22.057Z] PID: 13272 TID: 11848 INFO (eax::apps::graphql::init) GraphQL url = https://service-aggregation-layer.juno.ea.com/graphql 5 [2022-07-23T17:01:22.058Z] PID: 13272 TID: 11848 INFO (eax::apps::graphql::init) GraphQL service configured. 6 [2022-07-23T17:01:22.119Z] PID: 13272 TID: 11848 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry] 7 [2022-07-23T17:01:22.119Z] PID: 13272 TID: 11848 ERROR (eax::services::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry] 8 [2022-07-23T17:01:22.121Z] PID: 13272 TID: 11848 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 9 [2022-07-23T17:01:22.124Z] PID: 13272 TID: 11848 INFO (eax::apps::checkQtResourcesPath) Qt Resources Paths C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\resources, C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\, C:/Program Files/Electronic Arts/EA Desktop/EA Desktop 10 [2022-07-23T17:01:22.514Z] PID: 13272 TID: 11848 INFO (eax::services::ipc::GrpcServerBaseImpl::init) gRPC Server listening on localhost:4700 11 [2022-07-23T17:01:22.514Z] PID: 13272 TID: 11848 INFO (eax::apps::EAConnectServer::Impl::start) EAConnect Server started 12 [2022-07-23T17:01:22.605Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"boot.sess.strt","param":"{\"app\":\"EAConnect_microsoft\",\"client_user_type\":\"undetermined\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:01:22.121\"}"}] 13 [2022-07-23T17:01:23.970Z] PID: 13272 TID: 11848 INFO (eax::services::qtUtils::CookieJar::addRememberMeCookies) No cookie file. 14 [2022-07-23T17:01:24.299Z] PID: 13272 TID: 11848 INFO (eax::apps::ExternalIdMapper::handleResponse) Offer mapping info rest call completed successfully 15 [2022-07-23T17:01:24.302Z] PID: 13272 TID: 11848 INFO (eax::apps::ConnectComponent::Impl::startBackgroundService) [EAConnect] Starting background service 16 [2022-07-23T17:01:24.350Z] PID: 13272 TID: 8264 INFO (?) [grpc] [subchannel.cc:1082] New connected subchannel at 000001E1C5856480 for subchannel 000001E1C5EF0DA0 17 [2022-07-23T17:01:24.350Z] PID: 13272 TID: 11848 INFO (eax::apps::ConnectComponent::Impl::startBackgroundService) [EAConnect] Connection to IPC background server established. 18 [2022-07-23T17:01:24.540Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getOfferMap.success","param":"{\"client_user_type\":\"undetermined\",\"mesg\":\"Offer mapping info rest call completed successfully\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:01:24.299\"}"}] 19 [2022-07-23T17:01:24.773Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"*all\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:01:24.386\"}"}] 20 [2022-07-23T17:01:35.062Z] PID: 13272 TID: 7876 WARN (eax::`anonymous-namespace'::extractIdTokenData) cid value was empty 21 [2022-07-23T17:01:35.390Z] PID: 13272 TID: 7876 INFO (eax::AccessTokenCoordinator::FsmHost::doStartTimer) Attempting token refresh in [14099s] 22 [2022-07-23T17:01:36.373Z] PID: 13272 TID: 7876 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry_5283181908705610507] 23 [2022-07-23T17:01:36.373Z] PID: 13272 TID: 7876 ERROR (eax::services::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry_5283181908705610507] 24 [2022-07-23T17:01:36.631Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.accountLink.success","param":"{\"client_user_type\":\"undetermined\",\"mesg\":\"account link established\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:01:36.373\"}"}] 25 [2022-07-23T17:03:40.940Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.uninstall.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N1T3ZCMNHGG\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:03:40.470\"}"}] 26 [2022-07-23T17:04:03.382Z] PID: 13272 TID: 9828 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 27 [2022-07-23T17:04:57.084Z] PID: 13272 TID: 9828 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 28 [2022-07-23T17:05:02.615Z] PID: 13272 TID: 9828 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 29 [2022-07-23T17:17:01.951Z] PID: 13272 TID: 7876 INFO (eax::apps::HangUpRequest::onStart) xboxApp Requested HangUp 30 [2022-07-23T17:17:01.998Z] PID: 13272 TID: 11848 INFO (eax::services::ipc::GrpcServerBaseImpl::beginShutdown) Ipc Server shutting down 31 [2022-07-23T17:17:02.058Z] PID: 13272 TID: 11848 INFO (eax::services::ipc::GrpcServerBaseImpl::term) Ipc Server stopping 32 [2022-07-23T17:17:02.407Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.monitorStatus.cancel","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"*all\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:17:01.999\"}"}] 33 [2022-07-23T17:17:02.663Z] PID: 13272 TID: 8064 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"boot.sess.stop","param":"{\"app\":\"EAConnect_microsoft\",\"client_user_type\":\"undetermined\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:17:02.167\"}"}] 0 [2022-07-23T17:17:11.213Z] PID: 15548 TID: 14176 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EAConnect_microsoft], configurable[false], buildType[opt], processId[15548] 1 [2022-07-23T17:17:11.213Z] PID: 15548 TID: 14176 INFO (eax::apps::utils::logAppInfo) Version: 12.0.231-5217-9cf30c110 2 [2022-07-23T17:17:11.213Z] PID: 15548 TID: 14176 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAConnect_microsoft.exe eaconnect.microsoft://launch/?version=1.0&port=4700] 3 [2022-07-23T17:17:11.035Z] PID: 15548 TID: 14176 INFO (eax::apps::graphql::init) GraphQL env = url.production 4 [2022-07-23T17:17:11.035Z] PID: 15548 TID: 14176 INFO (eax::apps::graphql::init) GraphQL url = https://service-aggregation-layer.juno.ea.com/graphql 5 [2022-07-23T17:17:11.035Z] PID: 15548 TID: 14176 INFO (eax::apps::graphql::init) GraphQL service configured. 6 [2022-07-23T17:17:11.103Z] PID: 15548 TID: 14176 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry] 7 [2022-07-23T17:17:11.103Z] PID: 15548 TID: 14176 ERROR (eax::services::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry] 8 [2022-07-23T17:17:11.105Z] PID: 15548 TID: 14176 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 9 [2022-07-23T17:17:11.108Z] PID: 15548 TID: 14176 INFO (eax::apps::checkQtResourcesPath) Qt Resources Paths C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\resources, C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\, C:/Program Files/Electronic Arts/EA Desktop/EA Desktop 10 [2022-07-23T17:17:11.476Z] PID: 15548 TID: 14176 INFO (eax::services::ipc::GrpcServerBaseImpl::init) gRPC Server listening on localhost:4700 11 [2022-07-23T17:17:11.477Z] PID: 15548 TID: 14176 INFO (eax::apps::EAConnectServer::Impl::start) EAConnect Server started 12 [2022-07-23T17:17:11.552Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"boot.sess.strt","param":"{\"app\":\"EAConnect_microsoft\",\"client_user_type\":\"undetermined\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:17:11.105\"}"}] 13 [2022-07-23T17:17:11.810Z] PID: 15548 TID: 14176 INFO (`anonymous-namespace'::applyQtWebCacheWorkaround) Removed QtWebEngine's cache (C:/Users/User/AppData/Local/EAConnect_microsoft/QtWebEngine/Default) 14 [2022-07-23T17:17:11.811Z] PID: 15548 TID: 14176 ERROR (eax::KVPs::addFromJson) Invalid JSON: [null] 15 [2022-07-23T17:17:11.811Z] PID: 15548 TID: 14176 INFO (eax::services::qtUtils::CookieJar::addRememberMeCookies) Rememberme cookie discarded as it is missing expiration date. 16 [2022-07-23T17:17:12.057Z] PID: 15548 TID: 14176 INFO (eax::apps::ExternalIdMapper::handleResponse) Offer mapping info rest call completed successfully 17 [2022-07-23T17:17:12.059Z] PID: 15548 TID: 14176 INFO (eax::apps::ConnectComponent::Impl::startBackgroundService) [EAConnect] Starting background service 18 [2022-07-23T17:17:12.090Z] PID: 15548 TID: 11424 INFO (?) [grpc] [subchannel.cc:1082] New connected subchannel at 0000027CD7311C40 for subchannel 0000027CD753CD30 19 [2022-07-23T17:17:12.091Z] PID: 15548 TID: 14176 INFO (eax::apps::ConnectComponent::Impl::startBackgroundService) [EAConnect] Connection to IPC background server established. 20 [2022-07-23T17:17:12.193Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 21 [2022-07-23T17:17:12.193Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 22 [2022-07-23T17:17:12.298Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getOfferMap.success","param":"{\"client_user_type\":\"undetermined\",\"mesg\":\"Offer mapping info rest call completed successfully\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:17:12.057\"}"}] 23 [2022-07-23T17:17:12.541Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"*all\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:17:12.135\"}"}] 24 [2022-07-23T17:17:13.088Z] PID: 15548 TID: 10548 WARN (eax::`anonymous-namespace'::extractIdTokenData) cid value was empty 25 [2022-07-23T17:17:13.426Z] PID: 15548 TID: 10548 INFO (eax::AccessTokenCoordinator::FsmHost::doStartTimer) Attempting token refresh in [14099s] 26 [2022-07-23T17:17:14.310Z] PID: 15548 TID: 10548 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry_5283181908705610507] 27 [2022-07-23T17:17:14.310Z] PID: 15548 TID: 10548 ERROR (eax::services::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry_5283181908705610507] 28 [2022-07-23T17:17:14.795Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.accountLink.success","param":"{\"client_user_type\":\"undetermined\",\"mesg\":\"account link established\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:17:14.310\"}"}] 29 [2022-07-23T17:17:22.352Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 30 [2022-07-23T17:17:22.352Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 31 [2022-07-23T17:17:22.398Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 32 [2022-07-23T17:17:22.398Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 33 [2022-07-23T17:17:28.569Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 34 [2022-07-23T17:17:28.569Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 35 [2022-07-23T17:44:17.362Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 36 [2022-07-23T17:44:17.362Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 37 [2022-07-23T17:44:23.450Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 38 [2022-07-23T17:44:23.450Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 39 [2022-07-23T17:44:43.416Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 40 [2022-07-23T17:44:43.416Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 41 [2022-07-23T17:48:02.396Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 42 [2022-07-23T17:48:02.396Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 43 [2022-07-23T17:48:02.443Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 44 [2022-07-23T17:48:02.443Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 45 [2022-07-23T17:49:03.116Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:49:02.668\"}"}] 46 [2022-07-23T17:49:30.399Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 47 [2022-07-23T17:49:30.399Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 48 [2022-07-23T17:49:41.320Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 49 [2022-07-23T17:49:41.320Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 50 [2022-07-23T17:49:41.351Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 51 [2022-07-23T17:49:41.352Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 52 [2022-07-23T17:50:41.835Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:50:41.576\"}"}] 53 [2022-07-23T17:51:03.557Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 54 [2022-07-23T17:51:03.557Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 55 [2022-07-23T17:56:13.548Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 56 [2022-07-23T17:56:13.548Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 57 [2022-07-23T17:56:13.595Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 58 [2022-07-23T17:56:13.595Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 59 [2022-07-23T17:57:14.206Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T17:57:13.813\"}"}] 60 [2022-07-23T17:57:35.454Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 61 [2022-07-23T17:57:35.454Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 62 [2022-07-23T18:02:40.152Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 63 [2022-07-23T18:02:40.152Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 64 [2022-07-23T18:02:40.184Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 65 [2022-07-23T18:02:40.184Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 66 [2022-07-23T18:03:40.822Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:03:40.413\"}"}] 67 [2022-07-23T18:04:03.883Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 68 [2022-07-23T18:04:03.883Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 69 [2022-07-23T18:04:27.390Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 70 [2022-07-23T18:04:27.390Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 71 [2022-07-23T18:04:27.437Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 72 [2022-07-23T18:04:27.437Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 73 [2022-07-23T18:04:45.774Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 74 [2022-07-23T18:04:45.774Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 75 [2022-07-23T18:05:38.737Z] PID: 15548 TID: 10548 ERROR (eax::apps::ConnectComponent::Impl::startBackgroundService::::operator ()) Lost connection to background service 76 [2022-07-23T18:05:55.789Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599556.611000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 77 [2022-07-23T18:05:57.823Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599558.645000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 78 [2022-07-23T18:05:57.825Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 79 [2022-07-23T18:05:57.825Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 80 [2022-07-23T18:05:59.882Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599560.704000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 81 [2022-07-23T18:05:59.882Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753AF80: Retry immediately 82 [2022-07-23T18:05:59.882Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 83 [2022-07-23T18:06:01.929Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599562.751000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 84 [2022-07-23T18:06:01.930Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 85 [2022-07-23T18:06:01.931Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 86 [2022-07-23T18:06:03.984Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599564.805000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 87 [2022-07-23T18:06:03.984Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753AF80: Retry immediately 88 [2022-07-23T18:06:03.984Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 89 [2022-07-23T18:06:06.032Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599566.854000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 90 [2022-07-23T18:06:06.033Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 91 [2022-07-23T18:06:06.033Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 92 [2022-07-23T18:06:08.092Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599568.913000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 93 [2022-07-23T18:06:08.092Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753AF80: Retry immediately 94 [2022-07-23T18:06:08.092Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 95 [2022-07-23T18:06:10.142Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599570.964000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 96 [2022-07-23T18:06:10.143Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 97 [2022-07-23T18:06:10.143Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 98 [2022-07-23T18:06:12.189Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599573.010000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 99 [2022-07-23T18:06:12.189Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753AF80: Retry immediately 100 [2022-07-23T18:06:12.189Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 101 [2022-07-23T18:06:14.236Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599575.057000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 102 [2022-07-23T18:06:14.237Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753CD30: Retry in 3218 milliseconds 103 [2022-07-23T18:06:17.462Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 104 [2022-07-23T18:06:19.524Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599580.346000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 105 [2022-07-23T18:06:19.524Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753AF80: Retry immediately 106 [2022-07-23T18:06:19.524Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 107 [2022-07-23T18:06:21.571Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599582.392000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 108 [2022-07-23T18:06:21.572Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753CD30: Retry in 6609 milliseconds 109 [2022-07-23T18:06:28.183Z] PID: 15548 TID: 16504 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 110 [2022-07-23T18:06:30.225Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599591.046000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 111 [2022-07-23T18:06:30.225Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 17 milliseconds 112 [2022-07-23T18:06:30.256Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 113 [2022-07-23T18:06:32.317Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599593.139000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 114 [2022-07-23T18:06:32.319Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753CD30: Retry in 9615 milliseconds 115 [2022-07-23T18:06:41.938Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 116 [2022-07-23T18:06:43.980Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599604.802000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 117 [2022-07-23T18:06:43.980Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 25 milliseconds 118 [2022-07-23T18:06:44.012Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 119 [2022-07-23T18:06:46.066Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599606.887000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 120 [2022-07-23T18:06:46.067Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753CD30: Retry in 18260 milliseconds 121 [2022-07-23T18:07:04.328Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 122 [2022-07-23T18:07:06.385Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599627.207000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 123 [2022-07-23T18:07:06.386Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 13 milliseconds 124 [2022-07-23T18:07:06.401Z] PID: 15548 TID: 16504 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 125 [2022-07-23T18:07:08.463Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658599629.285000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 126 [2022-07-23T18:07:08.464Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753CD30: Retry in 35672 milliseconds 127 [2022-07-23T18:07:44.141Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 128 [2022-07-23T18:07:44.189Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1082] New connected subchannel at 0000027CDBC5A640 for subchannel 0000027CD753CD30 129 [2022-07-23T18:07:44.298Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 130 [2022-07-23T18:07:44.298Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 131 [2022-07-23T18:07:48.527Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 132 [2022-07-23T18:07:48.527Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 133 [2022-07-23T18:07:48.588Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 134 [2022-07-23T18:07:48.588Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 135 [2022-07-23T18:08:49.204Z] PID: 15548 TID: 14208 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:08:48.817\"}"}] 136 [2022-07-23T18:09:18.308Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 137 [2022-07-23T18:09:18.308Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 138 [2022-07-23T18:14:26.030Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 139 [2022-07-23T18:14:26.030Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 140 [2022-07-23T18:14:26.062Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 141 [2022-07-23T18:14:26.062Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 142 [2022-07-23T18:14:45.591Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 143 [2022-07-23T18:14:45.591Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 144 [2022-07-23T18:18:18.878Z] PID: 15548 TID: 16512 INFO (?) [grpc] [chttp2_transport.cc:1170] ipv6:[::1]:4699: Got goaway [0] err={"created":"@1658600299.700000000","description":"GOAWAY received","file":"D:\p4\grpc\1.22.1\src\src\core\ext\transport\chttp2\transport\chttp2_transport.cc","file_line":1164,"grpc_status":14,"http2_error":0,"raw_bytes":"Server shutdown"} 145 [2022-07-23T18:18:18.970Z] PID: 15548 TID: 10548 ERROR (eax::apps::ConnectComponent::Impl::startBackgroundService::::operator ()) Lost connection to background service 146 [2022-07-23T18:18:36.061Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600316.883000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 147 [2022-07-23T18:18:36.061Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753AF80: Retry immediately 148 [2022-07-23T18:18:36.061Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 149 [2022-07-23T18:18:38.126Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600318.948000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 150 [2022-07-23T18:18:38.127Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 151 [2022-07-23T18:18:38.127Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 152 [2022-07-23T18:18:40.173Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600320.994000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 153 [2022-07-23T18:18:40.173Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 73515 milliseconds 154 [2022-07-23T18:19:53.690Z] PID: 15548 TID: 16504 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 155 [2022-07-23T18:19:55.734Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600396.555000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 156 [2022-07-23T18:19:55.735Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 157 [2022-07-23T18:19:55.735Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 158 [2022-07-23T18:19:57.771Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600398.592000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 159 [2022-07-23T18:19:57.771Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 85509 milliseconds 160 [2022-07-23T18:21:23.280Z] PID: 15548 TID: 16504 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 161 [2022-07-23T18:21:25.323Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600486.145000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 162 [2022-07-23T18:21:25.325Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 163 [2022-07-23T18:21:25.325Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 164 [2022-07-23T18:21:27.363Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600488.185000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 165 [2022-07-23T18:21:27.363Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 132398 milliseconds 166 [2022-07-23T18:23:39.770Z] PID: 15548 TID: 16504 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 167 [2022-07-23T18:23:41.820Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600622.642000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 168 [2022-07-23T18:23:41.821Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:968] Subchannel 0000027CD753CD30: Retry immediately 169 [2022-07-23T18:23:41.821Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 170 [2022-07-23T18:23:43.856Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1031] Connect failed: {"created":"@1658600624.678000000","description":"OS Error","file":"D:\p4\grpc\1.22.1\src\src\core\lib\iomgr\tcp_client_windows.cc","file_line":106,"os_error":"No connection could be made because the target machine actively refused it.\r\n","syscall":"ConnectEx","wsa_error":10061} 171 [2022-07-23T18:23:43.856Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:970] Subchannel 0000027CD753AF80: Retry in 115637 milliseconds 172 [2022-07-23T18:25:39.496Z] PID: 15548 TID: 11900 INFO (?) [grpc] [subchannel.cc:995] Failed to connect to channel, retrying 173 [2022-07-23T18:25:39.527Z] PID: 15548 TID: 16512 INFO (?) [grpc] [subchannel.cc:1082] New connected subchannel at 0000027CDA458D70 for subchannel 0000027CD753AF80 174 [2022-07-23T18:25:39.669Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\AWayOut\] 175 [2022-07-23T18:25:39.669Z] PID: 15548 TID: 11424 ERROR (eax::domain::model::content::detectInstallOwner) Could not access game install directory [D:\EA Games\UnravelTwo\] 0 [2022-07-23T18:46:42.510Z] PID: 13504 TID: 12472 INFO (eax::apps::utils::logAppInfo) [STARTUP] app[EAConnect_microsoft], configurable[false], buildType[opt], processId[13504] 1 [2022-07-23T18:46:42.510Z] PID: 13504 TID: 12472 INFO (eax::apps::utils::logAppInfo) Version: 12.0.231-5217-9cf30c110 2 [2022-07-23T18:46:42.510Z] PID: 13504 TID: 12472 INFO (eax::apps::utils::logAppInfo) Command line: [C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAConnect_microsoft.exe eaconnect.microsoft://launch/?version=1.0&port=4700] 3 [2022-07-23T18:46:42.036Z] PID: 13504 TID: 12472 INFO (eax::apps::graphql::init) GraphQL env = url.production 4 [2022-07-23T18:46:42.036Z] PID: 13504 TID: 12472 INFO (eax::apps::graphql::init) GraphQL url = https://service-aggregation-layer.juno.ea.com/graphql 5 [2022-07-23T18:46:42.036Z] PID: 13504 TID: 12472 INFO (eax::apps::graphql::init) GraphQL service configured. 6 [2022-07-23T18:46:42.093Z] PID: 13504 TID: 12472 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry] 7 [2022-07-23T18:46:42.093Z] PID: 13504 TID: 12472 ERROR (eax::services::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry] 8 [2022-07-23T18:46:42.095Z] PID: 13504 TID: 12472 INFO (eax::apps::experimentation::ExperimentationSystem::ExperimentationSystem) No experiments, resource file not found 9 [2022-07-23T18:46:42.097Z] PID: 13504 TID: 12472 INFO (eax::apps::checkQtResourcesPath) Qt Resources Paths C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\resources, C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\, C:/Program Files/Electronic Arts/EA Desktop/EA Desktop 10 [2022-07-23T18:46:42.432Z] PID: 13504 TID: 12472 INFO (eax::services::ipc::GrpcServerBaseImpl::init) gRPC Server listening on localhost:4700 11 [2022-07-23T18:46:42.432Z] PID: 13504 TID: 12472 INFO (eax::apps::EAConnectServer::Impl::start) EAConnect Server started 12 [2022-07-23T18:46:42.557Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"boot.sess.strt","param":"{\"app\":\"EAConnect_microsoft\",\"client_user_type\":\"undetermined\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:46:42.095\"}"}] 13 [2022-07-23T18:46:42.935Z] PID: 13504 TID: 12472 INFO (`anonymous-namespace'::applyQtWebCacheWorkaround) Removed QtWebEngine's cache (C:/Users/User/AppData/Local/EAConnect_microsoft/QtWebEngine/Default) 14 [2022-07-23T18:46:43.242Z] PID: 13504 TID: 12472 INFO (eax::apps::ExternalIdMapper::handleResponse) Offer mapping info rest call completed successfully 15 [2022-07-23T18:46:43.244Z] PID: 13504 TID: 12472 INFO (eax::apps::ConnectComponent::Impl::startBackgroundService) [EAConnect] Starting background service 16 [2022-07-23T18:46:43.285Z] PID: 13504 TID: 15564 INFO (?) [grpc] [subchannel.cc:1082] New connected subchannel at 00000251913A2B60 for subchannel 00000251986531F0 17 [2022-07-23T18:46:43.285Z] PID: 13504 TID: 12472 INFO (eax::apps::ConnectComponent::Impl::startBackgroundService) [EAConnect] Connection to IPC background server established. 18 [2022-07-23T18:46:43.493Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getOfferMap.success","param":"{\"client_user_type\":\"undetermined\",\"mesg\":\"Offer mapping info rest call completed successfully\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:46:43.242\"}"}] 19 [2022-07-23T18:46:43.757Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"*all\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:46:43.322\"}"}] 20 [2022-07-23T18:46:55.067Z] PID: 13504 TID: 15616 WARN (eax::`anonymous-namespace'::extractIdTokenData) cid value was empty 21 [2022-07-23T18:46:55.396Z] PID: 13504 TID: 15616 INFO (eax::AccessTokenCoordinator::FsmHost::doStartTimer) Attempting token refresh in [14099s] 22 [2022-07-23T18:46:56.052Z] PID: 13504 TID: 15616 ERROR (eax::foundation::file::readFile) File doesn't exist fileName[C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry_5283181908705610507] 23 [2022-07-23T18:46:56.052Z] PID: 13504 TID: 15616 ERROR (eax::services::OfflineTelemetryManager::loadEventsFromFile) Unable to open offline telemetry file [C:\Users\User\AppData\Local\Electronic Arts\EA Desktop\OfflineCache\Telemetry\EAConnect_microsoft_Telemetry_5283181908705610507] 24 [2022-07-23T18:46:56.312Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.accountLink.success","param":"{\"client_user_type\":\"undetermined\",\"mesg\":\"account link established\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:46:56.053\"}"}] 25 [2022-07-23T18:47:24.649Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:47:24.405\"}"}] 26 [2022-07-23T18:47:27.687Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.install.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"offer_id\":\"Origin.OFR.50.0004030\",\"platform\":\"xboxApp\",\"slug\":\"need-for-speed-hot-pursuit-remastered\",\"ts_event\":\"2022-07-23T18:47:27.429\"}"}] 27 [2022-07-23T18:48:38.949Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:48:38.680\"}"}] 28 [2022-07-23T18:50:10.761Z] PID: 13504 TID: 2540 INFO (eax::services::sendLogTelemetryEvent) Telemetry Event: [{"event":"connect.getStatus.success","param":"{\"client_user_type\":\"undetermined\",\"ext_content_id\":\"9N4TT1T7H400\",\"mesg\":\"\",\"platform\":\"xboxApp\",\"ts_event\":\"2022-07-23T18:50:10.509\"}"}]