Why lock my club?
Dear EA Support Team, I am writing to request your assistance regarding my EA Sports Game Club account, which has been locked and I am currently unable to access it. I believe this may have happened due to a security issue or an error. I would appreciate it if you could review my account and let me know the reason for the lock. I am the rightful owner of this account and I am willing to provide any information required to verify my identity and ownership. Please review my account and help me regain access as soon as possible. Thank you for your time and support. Best regards, Gamer
Unable to Add Phone Number to EA Account
Hi everyone, I'm currently having an issue with my EA Account when trying to add my phone number. Whenever I try to add my phone number to my account, I receive the following error message: "Something went wrong. Try again later." I've tried multiple times at different times, but the issue is still happening. I've also attached a screenshot of the error message below for reference. I already contacted EA Help, and after investigating the issue, the support agent informed me that they forwarded the issue to the relevant team for further review and investigation. They also mentioned that other players may be experiencing similar issues and suggested checking the EA Forums. So, I wanted to ask: Has anyone else experienced this issue when trying to add a phone number to their EA Account? If so, were you able to get it fixed? Is there any workaround or solution that worked for you? Any information or suggestions would be greatly appreciated. Thanks!
Please help connecting email
Hello, I posted this a couple of months ago with no solution to my problem, and I really need someone to genuinely help me at this point. I am having a particularly weird issue where anytime I am trying to do anything that requires a code being sent to my email I do not get anything in my inbox. for example, just trying to set up my phone number with my account, or trying to connect EA to my Steam. It says that it's going to send a code to my email for a verification code, yet nothing is being sent. I have checked every single one of my folders, including spam and promotions, and yet nothing pops up. I am still beyond confused on how to progress forward or play any games at all without being able to go past the issue with the verification. Even if I wanted to change the email, I still have to go through the verification process, yet nothing is being sent to my email. Please, I need help.I no longer have access to the account email
Because EA Help has been wonderful so far... I need some help that this company has FAILED to give me. When I made my account (decades ago) I used a Yahoo email address. I no longer have access to that email because it has been deleted and I have no way of recovering it. I have tried contacting EA Help via chat but that has failed every time. I have provided every billing address, credit card, and DLC I have purchased throughout the years and apparently there is no way to escalate this to someone outside of the useless EA Help chat. I have provided everything short of a proof of purchase email because they were sent to the email I no longer have access to. I have 28 various packs worth hundreds of dollars that I have purchased throughout the years and they are now stuck in that account and EA is refusing or is claiming they are unable to help. I just need a way to regain access by answering a security question or authenticating some other way. Has anyone else anywhere had a similar issue? I need some help, I don't want to lose all of my purchases.
