Unable to log in (Google Play)
Unable to log in on Google Play. I receive a message stating "Connection Lost. Your session has expired. Either another device has logged into this account, or it has been over 24 hours since you last logged in." Unable to submit any tickets to request for a fix. Tutorial with guest log in + import account doesn't work either.Solved29KViews131likes1302CommentsWelcome to the STAR WARS™: Galaxy of Heroes Bug Report Board on EA Forums!
Hello Holotable Heroes! We now have a dedicated bug report section that can be found HERE. Please go there to submit any potential bug you may have encountered in our amazing game. For more details please read this post: Welcome to the STAR WARS™: Galaxy of Heroes Bug Report Board on EA Forums!7.6KViews8likes2CommentsLost Access to Main SWGOH Account – Game Launches New Account
I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Above 12 million Galactic Power - All Galactic Legends, each at Relic 7 or higher - Kyber 3 in Grand Arena Championships - Multiple fully relic’d squads and years of consistent progress Last successful login: Around 12:00 PM (EET / Eastern European Time), today Platform: Android Device model: Samsung GalaxyS20FE Linked account method: Google Play / Facebook What I’ve already tried: - Reinstalled the game - Cleared app cache and data Reached out to EA Help but haven’t received a response yet This account represents years of work and investment, and I would greatly appreciate help in recovering it as soon as possible. Thank you in advance for your time and support.Solved6.8KViews27likes387CommentsSWGOH crashes before loading screen
Game was ok this morning. At 14:00 GMT the app would crash before showing EA loading screen and the operating system tells me that the app has a bug and to wait for a fix to be deployed by developers. I have cleared cache and data and uninstalled/installed. Unsure whether Google Play automatically downloaded any update.Solved3.2KViews5likes96CommentsDR Aphra Tier 1
Firstly, I am very aware that this Tier is insanely reliant upon RNG and is ment to be difficult. But, I have been redoing this teir now for over an hour, I have not applied any debufs on any target, once. I've attached a short video showing this, this is the last 2 attempts before giving up and posting here. I've asked a guild mate to try this Tier and he applied the captive debuf from 'i don't want to kill you per se' ability, with his first attempt? Am I missing something or is this a bug?2.5KViews1like13CommentsWebstore Crystal Purchase Issue
Hello folks, Players reached out letting us know there was an issue with purchasing Crystals on the Webstore. We have identified that the TOP line crystals buttons are broken and will result in an error when trying to click through them. If you are looking to purchase Crystals, you can still scroll down on the webstore and purchase them. The team will fix the top line in a future update. Thank you for bringing this to our attention.2.4KViews0likes5Comments