EA App not recognizing license for BF3
I have logged into the EA App and attempted to download BF3 which the app clearly states I own. I have owned the since 2011. The only language option is Russian. When I attempt to download the game, EA App displays a message stating the download has stopped as I don't own it. I suspect this was a migration issue from when they transferred my data from my Origins account to my EA App account as this is the only logical conclusion I can make. There is no other evidence to support who the App states I own the game yet I can't download it. EA Support, can you please look into my account and try to resolve this?
EA NextStep, a step back
I am starting to think that they know what they are doing, seeing that the forum was the only resource that popped up when I was researching a problem I was pleasantly surprised to see a "contact us" button at the bottom of the support page. Now I was fully expecting an AI assistant, at least before speaking with support staff or having a ticket created, but what EA has created is well beyond any other assistant I have ever had the displeasure of navigating. Every single prompt from EA NextStep comes with little to no regard of the information you entered into the window previously. Beyond stating your name multiple times be prepared to state your problem, game, and system multiple times in repeat. And for those of you as gullible as me, hoping, praying to at least have an actual ticket created and maybe get a chance to have another person review your problem, let me save you the effort. At the end of each session with EA NextStep it will prompt you to the EA "Self Help" guide where the AI chose an article for you to read and hopefully fix the problem yourself, the only problem, it doesn't actually listen to your problem. I was trying to solve the random EA app failure on PC and beyond having to give it all of the important information multiple times, I was offered a generic "game help" article, a "login help" article, and a "connectivity troubleshooting" article, none of which actually addressed the problem or the fact that I had attempted many of the steps those articles were suggesting before trying to find more help. If anyone has a solution to the EA app bug, I would be very appreciative, but I will not hold my breath on EA finding the solution, as the multitude of threads on and off of this site complaining about the exact issue I was having, and the EA proposed solution, if all else fails, factory reset, and the EA app and EA games are just not worth that effort.Account falsely banned. Live Chat is extremely rude.
Dear EA Team, I’ve been trying to look for help for the past 3 months now and still no luck. My Apex account has been Hijacked and got banned for Gameplay Enhancement which I was most definitely not using. 3 days ago, I got the message that My username has been changed. Turned off 2 step verification.Password changed. I managed to secure my account. So I tried to appeal for the Ban with 100% proof that I was hacked, I always get the same message that my appeal has been declined. I feel like not a real Human being is looking into my Situation. So I had to Chat with an Agent to help me out, because the Email Us option is missing. This was his response. See Attachments. Why am I being treated like this? I really didn’t deserve to be treated like this. I’ve spent over 3k hours playtime and $10k plus on Apex Legends and still get punished for supporting the game. The sad part about this entire Situation is that I mainly play on Console because I thought I wouldn’t run into Cheaters on Console. The real Cheaters on Console are still not banned. So I am asking kindly to look into my problem. Best Regards
Not able to get Live Support via EA-Help/Salesforce
Hello, I am trying to somehow get my account reset so that I can link my Twitch account since the years old twitch account got deleted and I got a new one for the Twitch drops. I really want to keep my EA Account that I have since 2008 and not use a new one just for Twitch drops, I think I have every battlefield that was not on DVD/CD on that account. I tried to contact EA Help, but sadly something must be wrong. The EA Advisor booted me out of the chat without help because "I contacted him from another account" which of course, I was not. I made a new account and it seems on the new account your CRM System is working correctly the E-Mail does not show up as "null" but of course this is another Account i just opened for testing my end. I tried everything from myside resetting browser, cookies, sign out, sing in, multiple times. Something seems to be wrong with my Account EA ID: AMREX I attached screenshots of Salesforce/Connect Flow How am I able to get help?Star Wars Battlefront 3 Where is it?
! EA ! And we All Want Battlefront 3 because Star Wars may seem like a joke to you guys now, but I’ll tell you this. Star Wars Fans Outnumber your large Battlefield player base by more than any of your projects. And look at this game, Star Wars galaxy of hero’s, and at how long this game has been active! And the Battlefront 2’s numbers and look at how it just keeps peaking and peaking even on May 4th! Listen I know what happened during those early years of Battlefront 2 and that was clearly your fault because of those Pay-To-Win games and I done the research, all of Battlefront’s games are the best video games ever made! These Star Wars games have lasted for ages and all it takes is the same amount of effort for your Battlefield games and then Ka-Boom money by the millions. A loyal player base, a large sum of money for you and Disney! What more do you need? Battlefront 2 has already organized a large massive scale 2026 community resurgence! This is so important to us as people that we all have finally set aside our differences in this wrecked world filled with evil, evil people, countries that hate us, leaders who are Dumps+Trucks+Stupid, and filled with so much war! So I ask you again with all those who are with me or as one person Will you please Create Battlefront 3? As you would do this your Battlefield series will grow, But Battlefront 2’s numbers will be promising! And research shows that the fans will spend money on something good and not some bad and terrible! Just don’t make it have problems like micro-transactions or other things… make it good and lovable, please. Then you will all be RICH! And one final message: For THOSE BATTLEFRONT 3 fans and Others: THERE WILL BE TIMES WHEN THE STRUGGLE SEEMS IMPOSSIBLE. I KNOW THIS ALREADY. ALONE, UNSURE, DWARFED BY THE SCALE OF THE ENEMY. REMEMBER THIS. THERE ARE WHOLE ARMIES, BATTALIONS THAT HAVE NO IDEA THAT THEY'VE ALREADY ENLISTED IN THE BATTLEFRONT 3 CAUSE! REMEMBER THAT THE FRONTIER OF THE REBELLION IS EVERYWHERE AND EVEN THE SMALLEST ACT OF INSURRECTION PUSHES OUR LINES FORWARD. Send this out all over to everything you can on the internet, socializing, family, friends, Social Media. REMEMBER THAT. AND KNOW THIS THE DAY WILL COME WHEN ALL THESE SKIRMISHES AND BATTLES, THESE MOMENTS OF DEFIANCE WILL HAVE FLOODED THE BANKS OF THE EMPIRES'S AUTHORITY AND THEN THERE WILL BE ONE TOO MANY ONE SINGLE THING WILL BREAK THE SIEGE, REMEMBER THIS, TRY!
