Please change the rules regarding EA ID
You can use a hyphen and underscore in your EA ID, but these symbols are not counted as different unique characters (for example: If I create an EA ID " asd123 " and someone else wants that EA ID too, they won't be able to create different variations of that EA ID, for example " asd_123 " or " asd_123- ", or any other possible variations with those symbols, and I think it works the other way around too, if I create an EA ID " asd_123- ", another person won't be able to take just " asd123 "). I want to use a specific EA ID, but I can't... Please make a hyphen and an underscore count as completely different characters. In most other gaming platforms these symbols are counted as completely different characters. I chatted with a EA Help advisor about this and he said to submit my claim here in the forum.
Can't access FC 26 - Verification Codes
*snip* I have been trying to cantact a advisor for two days now beacause I can’t access ea fc 26 beacause they erlent sending me the veriifaction emails and now all my friends are playing and I can’t even open the game it’s absolutely **bleep** now help me (CM: Edited to remove portion per forum rules)EA TOS Not Following Their Own Customer User Agreement
Hello everyone. I have played battlefield since it first came out as 1942. My origin/ EA app dates back to 2010. On 11/02/2025 I was away with the family but somehow got banned for misconduct. Think it should not be to hard to rectify I went on their website and filled out he appeal. it took them a little over two days to get back to be with a denied. No reason why. I then again appealed it. within about 20 minutes they denied it again with out a reason. This went on for hours. I then decided to go the the online chat with their advisors. I have proof they are not human but indeed AI. Same goes for the TOS team. There seems to be no way to get in contact them other than email of a appeal. They have no supervisor or manager above them and nobody that works at EA seems to know their whereabouts. Per the EA Customer agreement we have the right to request a actual human to look over our account and make a judgment. It states it in chapter 15. It also states on the EA help website that their TOS department is actual humans and their advisors are actual humans. After calling them out on their chat with a fake advisor they then have somehow prevented me from accessing their advisor chat. I will be posting this proof of my findings on this website and every other social media website as well. The will be taken to arbitration since that is what we are allowed to do per the Customer agreement. But if the judge finds they misled and lied then their could possibly be criminal charges allowed against them and class action lawsuit can be filled.
EA Game Versions
If I have two versions of a game, one license on Steam and the other license from the EA app. Does it give me the ability to choose which platform to download and update the game? For example: I have Battlefield 2042 on Steam, but it does not give me the option to buy the EA Version or even download from the EA app stating that I should manage the game from Steam. So what happens if I redeem a EA app version of Battlefield 2042 alongside my Steam licensed version? Does it add a EA app version of the game, does it merge both licenses giving access to both platforms, or does it reject the license because I already have it on Steam? I tried this with Starwars Battlefront 2, I originally had a EA App version of it, and I also have a EPIC Games Store version. Upon installing the EPIC Games Store version, it changed my Battlefront 2's artwork cover adding the EPIC logo on top of it in my EA App library. It allows me to download either from the EPIC Games Store or the EA App, I did not even need EPIC Games Store installed because it recognises my EPIC version even without the EPIC Games Store being installed. Now from what I undestand Steam manages it's own installation and updates, where as EPIC required the EA App to cover the backend installation. If I did not own an EA version of Starwars Battlefront 2, then would that mean I would only beable to initialise the installation from the Epic Games Store and not the EA app exclusively. If you can not manage multiple platform versions, then this really should be looked at by either allowing the individual to select between EA App, Epic or Steam. Additionaly, I also want to point out that the inability to change the games artwork to remove the Steam or Epic logo is also rather annoying. EA App Artwork: No Logo identifying the EA app version. Steam and Epic Artwork with Logos identifying the version. But what if we own two versions of the same game on different platforms, what happens to the artwork in your library?EA NextStep, a step back
I am starting to think that they know what they are doing, seeing that the forum was the only resource that popped up when I was researching a problem I was pleasantly surprised to see a "contact us" button at the bottom of the support page. Now I was fully expecting an AI assistant, at least before speaking with support staff or having a ticket created, but what EA has created is well beyond any other assistant I have ever had the displeasure of navigating. Every single prompt from EA NextStep comes with little to no regard of the information you entered into the window previously. Beyond stating your name multiple times be prepared to state your problem, game, and system multiple times in repeat. And for those of you as gullible as me, hoping, praying to at least have an actual ticket created and maybe get a chance to have another person review your problem, let me save you the effort. At the end of each session with EA NextStep it will prompt you to the EA "Self Help" guide where the AI chose an article for you to read and hopefully fix the problem yourself, the only problem, it doesn't actually listen to your problem. I was trying to solve the random EA app failure on PC and beyond having to give it all of the important information multiple times, I was offered a generic "game help" article, a "login help" article, and a "connectivity troubleshooting" article, none of which actually addressed the problem or the fact that I had attempted many of the steps those articles were suggesting before trying to find more help. If anyone has a solution to the EA app bug, I would be very appreciative, but I will not hold my breath on EA finding the solution, as the multitude of threads on and off of this site complaining about the exact issue I was having, and the EA proposed solution, if all else fails, factory reset, and the EA app and EA games are just not worth that effort.
