Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luck343Views0likes11CommentsMass Effect: Andromeda Online Access Error
[EN]Hello/Good evening, I am unable to connect to the Mass Effect Andromeda online server, and this has been the case for several months. I have tried all the support solutions, but they didn't work. Please help me. [FR]Bonjour/Bonsoir je suis dans incapacité de me connecter au serveur en ligne mass effect andromeda et cela depuis plusieurs moi. J'ai essayé toute les solutions du support mais ça n'as pas fonctionner aidez moi ?164Views0likes8CommentsMass Effect Andromeda: Missing Online Access
Hello, a couple days ago I reinstalling Mass Effect Andromeda on my steam account MisterDiego310, to play it again. Since then each time I try to get in the Online Features are disabled with the message: Missing Online Access. I can't Import or Export my character personalization nor can I access the Multiplayer side, and it is very frustrating because 2 years ago I bought and played the game normally, but now this issue is making me reconsider buying EA games if they are going to have this kind of online problems. I followed the troubleshooting guide on the EA Support page, but none of them have worked. I deleted and reinstalled the game, logged off and on and even uninstalled the EA App to check if those things could fix it up but nothing... I also reported and sent a Support description of my problem, I don't know if they attend those things, but I would like to know if there is something else I can do to.Mass Effect 1 2007 CD-Ver
Hello, I've been tinkering with an old Pentium 4 machine these last days and wanted to install my Mass Effect 1 CD-ver game on it (Running WinXP, 32-bit). The problem i'm having is when I try to launch the game, it gives an error message saying: "The game can not start. The game needs access to the internet in order to verify ownership of this game. Please ensure that your computer is online and try again" I know for a fact that it is connected to the internet and there is a stable connection, so my only conclusion is that the EA/ME servers for verification has been taken offline. Is there no way to get this game to work on an old XP 32-bit machine? As far as I know support for EA APP/Origin for 32-bit systems has ended, which also makes it impossible to buy through that storefront. Now I know I could just install a 64-bit system, but i'm trying to run it on legacy hardware. Any way to solve the connection/verify issue without having to upgrade to 64-bit?ME3 PC Needs "Online Pass"
Hi! I am having an issue with Mass Effect 3 (2012) on PC. It is giving me an error when I try to click on the "Multiplayer" button. The error tells me that I need an "Online Pass" to use multiplayer features, but a little research has told me that the PC version of the game never HAD an online pass; only the console versions of the game had it. I have previously been able to play the multiplayer without issue. According to another user on the forums (https://forums.ea.com/discussions/mass-effect-franchise-discussion-en/pc-mass-effect-3-now-requires-online-pass/9240092/replies/9240094), this is an account entitlement issue, and only a support representative can resolve it. I tried contacting support, but I was transferred to another representative and sat in a queue for over an hour while it only got longer (number kept going up, not down). People on Reddit have suggested directly messaging EA Help on X, but I have received no response there. Can someone here help me? Thanks.Solved146Views0likes4CommentsME 3 Multiplayer, cant play with my friends
So yesterday out of nostalgy i convinced my friend to buy a copy of Mass Effect 3. She activated it, downloadet it but EA app doesnt show her any add ons except Extended cut. It is a problem because when we try to play multiplayer together it shows we cant play together because I have multiplayer add ons (Reckoning, Earth...) that were free updates and she doesnt. Unfortunately i cant just simply deactivate them or something. Does anyone have an advice on what to do with it?Mass Effect 3 Online Pass Error
Hi I'm having issues with accessing multiplayer mode. I haven't had issues in the past. I've previously owned Gamepass/EA Play so suspect this has broken something at some point, as I no longer have access to multiplayer. I've tried deleting the licence file, and reinstalling, repairing but this hasn't worked. EA_Shepard hi as requested I've made a topic, thanks :)Solved118Views0likes3CommentsMass Effect 3 Could Not Activate
Hi, I was playing Mass Effect 3 single player and multiplayer without problems a few days ago and now it says "could not activate", I've tried many ways to solve it like deleting the License folder multiple times but the issue persists, can somebody help me with this? or should I just uninstall the game and forget it existed?136Views0likes8Comments