EA App Crash when trying to make a purchase.
Unable to go to my cart and buy anything. App will crash, saying I'm offline, it will restart itself and bring me to the same page. Once I hit go to cart again to checkout, it repeats the same issue. I've tried adding different items to my cart, packs, kits, moola, and it bounces me for everything. Cart is unable to actually allow me to make a purchase.Ea App Keeps Crashing When Launched
I haven’t been able to open my ea app. Every time I launch it, it sends a pop up saying the app crashed unexpectedly. It gives me the option to restart the app or just exit. I have looked everywhere and tried everything I can think of. I have tried: •Running as Administrator •Unplugging anything connected to my laptop •Uninstalling my laptop •Launches the app with the two boxes saying Run as administrator and disable full screen optimization •Disconnecting from the internet and launching the app •I’ve tried clearing the cache, but when I go to where everyone says you find the cache folder they aren’t there •I also tried opening task manager as administrator and closing all things related to the ea app Anyone else having this problem and have you found a solution?513Views0likes7CommentsEA app crashing instantly after launched, cannot access or play any EA games!!!
This problem has been arround for far too long. I CAN`T ACCESS MY LIBRARY AND PLAY THE GAMES I BOUGHT!!!!!! Has started since the update that changed the orange icon to the blue icon. The app literally opens and closes immediately after. Doesn`t show any error code. Just this mess time after time trying to get to play the game i want. Tried uninstalling and reinstaling it. Tried cleaning the cache. Tried repairing the app with the built-in tool. Tried other solutions that other people suggested. Nothing worked. What`s up EA? Why havn`t you fixed this yet? As from what i saw around the internet, this is not just a problem with my PC! And worse... seems like ther is no irect way to communicate with no one inside EA to asl for direct help. Running on Windows 11 pro. What do you suggest?Solved120Views0likes8CommentsMy purchase has vanished and EA ignores me
I purchased The Sims 4 Get to Work at 25-09-2025 (the 25 of september 2025) for 9,99 because it was on sale. I purchased EA subscription at May 2026 so I could play The Sims 2. I paid 5,99 for 1 month. Today I wanted to play The Sims 4 but I got an error so I deinstalled and installed again and now my purchase is gone. There is no longer any record in my order history even though I made a purchase at the 25th of september 2025. I have proof of this purchase because I have a bankstatement of this transfer (see attachment). The people of EA do not want to help me. They say I need to contact my bank to ask them where the money went. But you can see the money is transferred to Electronic Arts.. the problem is not where did the money go as I have played the EP for atleast 6 months. The problem is the EP and purchase have been vanished from my account. I am currently being ignored by the helpdesk chat. [CM - Edited to remove account/purchase info]Solved43Views0likes2CommentsApp is faulty, unreliable & keeps players from launching games
I’m kicked out of the app every time time even though I always select to keep me logged in. Even with high speed Internet there’s constant issues connecting to the servers or updating in less than three hours. Half the time the app doesn’t even open correctly and I have to use the repair system which by all appearances just redownloads the app that’s already taking up way too much space for something that serves no purpose other than launching a pre purchased game. Not to mention ea forces you to use this extremely faulty app to open up any of those games even though they open them up independently when origin still existed. How has all this time past since they shut down origin and still no actual effort has been made to make the platform even the slightest bit reliable for people who never wanted to be your customers to begin with. If there was a way to disconnect the games that I purchased years ago from this terrible platform I wouldn’t a heartbeat.NFS Undercover crashing when launching save game
Im on Windows 11, whenever I try to launch NFS Undercover from the ea app it crashes when loading into the save game profile. Ive tried I think evreything I could do to fix the game. It still crashes at the same save game loading screen. Does anybody have a fix for this?