Games not launching
I have two EA games I purchased via Steam, been playing them nicely for months, than all of a sudden they started refusing to launch 3 weeks ago (which makes me suspect of an automatic update of the EA software having been pushed somewhere near middle to end of March?). Symptom: when I click "Play" on Steam app or EA app, it says it is launching it for a couple of seconds, and then I'm back to the "Play" button -- with no error message whatsoever. I'v been investigating and found out that my C:\ProgramData\Microsoft\Windows\WER\ReportArchive directory is filled with subdirectories named "AppCrash_Link2EA.exe_someRandomCode". WER stands for Windows Error Reporting I believe. Basically, there is one such directory for every time I've started to launch any of these two EA games. Log dumped in each folder does not seem super helpful to me, but some EA tech guy could have a look maybe? I'm attaching one of the logs as an example. Tried uninstall / reinstall EA Desktop uninstall / reinstall Steam clean EA Desktop cache clean Steam cache "clean boot" (no extra services, no start-up apps) in Windows run Link2EA.exe and EADesktop.exe as admin you name it Weird pattern worth being noted: if I uninstall EA Desktop and then try to launch the games from within Steam, Steam installs EA Desktop and in this scenario it is EADesktop.exe itself which is crashing (according to WER): indeed, the EA app won't launch if I try to start it manually. On the contrary, if I uninstall EA Desktop and reinstall it myself, at least I can launch EADesktop.exe (the EA app), and then it is Link2EA.exe which is crashing when I try to fire up games. Online support was... well, you know. It was like going to ER with a broken leg and being adviced to take blood tests to check what is the issue. It is a shame that I cannot use the products I have paid for due to what clearly is a bug in the software of the vendor. And it is a shame that we are left with posting on forums instead of receiving real support. Of course I will never buy again from EA if this issue is not fixed really soon.
Ea app will not open
I've been trying for days to fix the problem my ea app wouldn't open it said error code 10005 I uninstalled and re installed the app and it now says it has trouble connecting to update servers i've also removed all my mods and the game still wouldn't work I think it is a issue with the connection status as in the files it has a red cross next to it but i don’t know how to fix it
Download/repair stuck on 3%...
Updating I get stuck at 3%. I then tried repairing the game, and that is stuck on 51%. I've tried clearing the EA cache, deleting and re-downloading EA, and restarting my computer. Others are having the exact same problem and getting stuck on the same percentages. My game is installed on an external HD that is never removed from the computer and had no issues prior to requiring the update. What else can I do.
ea app causes system to freeze completely
i can say that i have reinstalled the system at least 20 times for 2-3 weeks and almost destroyed my 2 weeks old device by hand. finally i discovered the problem and it seems to be caused by the amd driver somehow crashing because of anticheat. what can i do about it? Problem: when I start a game in the app (battlefield series 1 and 5) or when shutting down the system after playing mostly high graphics games for a long time, the screen hangs at the last moment and the system hangs without reacting to anything (only after pressing the power key for 10 sec)
