EA App crashes upon opening - 46-38F0
The app will crash after a few seconds of loading. I have tried running as admin, reinstalling, and using all the repair tool. My windows are drivers are both fully up to date. I cannot seem to find a way to open a support ticket on the ea help website. I get this error code in the logs: 46-38F016Views0likes0CommentsEA App Not Working! FREEZING! HELP!!
Well, I am soooooo frustrated!! EA App Not Working! FREEZING! HELP!! Not only was my game, with not even 5gigs of cc (because I'm testing), continuously kicking me out and/or freezing for the last few days, now, Today, the EA App is freezing and I can not even enter the game. I truly love this game and am truly at a loss. Hopefully there will be resolutions for us sooner than later.22Views0likes0CommentsCan't progress in game because of bug
I've tried to reset cache, which failed, so I uninstalled all add-ons and reinstalled them, cache still won't reset. I've restarted the EA app, restarted my Mac, tried to clear the cache again - still won't download, says there's an instillation error. I'm just trying to access the tower codes in journey to Batuu, I clicked 'retrieve the codes' and since then it's glitched and not let me progress, I've 'spliced' the panel 4 times hoping it'll let me progress but it isn't. I also clicked for technical support within the game but it leads to an internal error page. Been trying to rectify this for 2 and a half hours now, please help23Views0likes0CommentsEA App Inaccessible - NTDLL Issue
This Issue started about 3 Months Ago when my EA App logged itself out, restarted the app, which shows the app login screen for around 2 seconds, before crashing. I tried to run Repair on the app, didnt work. I ran app recovery (cleared cache) which allowed the login screen to work for a few more seconds, before crashing again. I did a fresh app install, still didnt fix it, and I cannot even provide an error number since the EA Error Reporter has the same Crash issue too. I used the event viewer to find that the app was experiencing an NTDLL.DLL error, which i researched fixes on how to resolve this issue, none of which were successful. This included running sfc /scannow in the CMD, which came out clean, but i still restarted my pc after this, and then ran DISM. i then restarted my pc again with no startup apps enabled and the app still crashed. As many fixes suggested, by far the best way to get around this is to use the EA app on a separate windows profile, which i have been doing, however this issue has been bugging me for far too long now and i am wandering if anybody else has had this issue or if it can be fixed in a future app update.Solved154Views0likes5Comments[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue. PLEASE FIX THIS PROBLEM ASAP!!Solved3.8KViews18likes166CommentsNo Manage Option
HI guys, I've been trying to repair my Sims 4 because I've been having some issues with it, but anytime I go to try and find the manage option, it's gone. I've completely closed and reopened the app, and the option is only there for a split second before it disappears, does anyone know how to fix this?EA app closes itself/crashes when trying to open
Hi, Things I have tried: Running as administrator Uninstalling the EA app Running the repair tool from the uninstaller Running the 'recovery' tool when it's working (it just stops working again when i try to open it a second time after running it). Description of problem: It takes around 20-50 tries to get the EA app not to crash when I try to open it so I can play Sims 4, or update games, etc. What happens is it starts to open, nothing loads, then it closes. Sometimes it's faster, sometimes it looks like it's working and then suddenly closes. I can't predict when it will decide to work or under what conditions because nothing is consistent, but it's really annoying. Please help. :( I've attached a screenshot of how it looks before it crashes because that's all I really have. Every now and then it will say it crashed and ask me to send a crash report but almost every time it just crashes with nothing else. It also crashes when it lets me get into it occasionally and I try to run Sims 4.2.6KViews2likes24CommentsEA app not loading
I’m attempting to launch my EA app but keep getting the error message “Background Services crashed” with options to run an update or quit. When i press run update it simply says the app is up to date then quickly exits the screen. I’ve repaired the app, uninstalled and reinstalled, I’ve restarted EA background services & set to automatic but nothing seems to be working.30Views0likes1CommentNew Tahoe Mac Update
Recently i updated my mac and i haven’t ran EA in months. So im on break from school and decided to open it to play. For some reason everytime i open/launch the EA app it tells me that there’s a “background service crashed” notification after minutes of the app trying to open. I asked chatgpt how to fix this issue and they gave me every way possible to fix it but no fix. So at the end when nothing worked chatgpt told me there was an issue with the new Mac update and the EA app. So i go around every platform to see if other users are having this issue and i can’t find anything from less than a year ago. I’m very frustrated and just wanted to play sims again but after hours of trying to fix it i can’t open the application AT ALL and now i need some help or at least i want to know im not the only one.28Views0likes0Comments