[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other fixes, but the error persists. This has never happened before, and it only affects the EA App—my Steam games run without issue. PLEASE FIX THIS PROBLEM ASAP!!6.4KViews20likes208CommentsEA app closes itself/crashes when trying to open
Hi, Things I have tried: Running as administrator Uninstalling the EA app Running the repair tool from the uninstaller Running the 'recovery' tool when it's working (it just stops working again when i try to open it a second time after running it). Description of problem: It takes around 20-50 tries to get the EA app not to crash when I try to open it so I can play Sims 4, or update games, etc. What happens is it starts to open, nothing loads, then it closes. Sometimes it's faster, sometimes it looks like it's working and then suddenly closes. I can't predict when it will decide to work or under what conditions because nothing is consistent, but it's really annoying. Please help. :( I've attached a screenshot of how it looks before it crashes because that's all I really have. Every now and then it will say it crashed and ask me to send a crash report but almost every time it just crashes with nothing else. It also crashes when it lets me get into it occasionally and I try to run Sims 4.Solved5.1KViews6likes32CommentsFriends List Connection
Hello, I have been trying for the past hour and half to play "A Way Out" with my friend. The EA launcher friends list is all gray and just wont load. When it does it says connection failed are the servers down right now or is it something with my computer?Solved2.6KViews14likes15Commentsinst-3-1920, can't install EA Ap
EA app won't install as of recently, gives error inst-3-1920 at the end of the installation. Tried the following: - Running installer as Admin - Removed files in %TEMP% - Updated DirectX and MS Visual C++ - Removed all old EA and Origin files in ProgramData, Program Files, and App Data. - Restarting PC after every steps above - Ran sfc - Check multiple videos and forums, no solution. Some claimed it was temp issue, but that was 2 YEARS AGO. Pls help.1.9KViews6likes45CommentsEA app closes/crashes after launch
When I launch the EA app on my Windows 11 desktop it opens and then typically only gets as far as a blank black page with the animated white loading circle in the middle (screenshot attached) before it closes after a few seconds. Sometimes it lasts for closer to 10-20 seconds and loads the home page and sometimes I can interact with it (go to library, etc.) for a bit before it closes. Sometimes after closing I get a popup saying the app crashed unexpectedly with a checkbox to send a crash report and options to restart app or exit. And rarely it will remain open and function as normal until I close the app or shut down my computer. This problem has been happening for at least a month. I have tried these troubleshooting steps multiple times over the past month: Uninstall and reinstall EA app Manually deleting Electronic Arts AppData folder Running CCleaner to remove EA app Running from a clean boot Added EADesktop.exe, EALauncher.exe, and EABackgroundService.exe to the Windows Virus scanner exclusion list and added them to the Firewall allow list1.4KViews1like4CommentsAll EA games crash on launch! Can't play any games.
Any game I launch on the EA app will not launch, either through the launcher or the .exe directly. This issue began when I replaced my computer's motherboard for a different model, last month. When launching most games, I immediately get a crash report, which says: Dumping started... Dumping finished. File: C:\ProgramData\eaanticheat\Crashdumps\PACKER_... .dmp Finished. Here is what I've tried so far to fix the problem: Troubleshooting steps for uninstalling/reinstalling/repairing/updating EA Javelin Anticheat outlined on https://help.ea.com/en/help/pc/ea-anticheat/ Disabled all non-Microsoft services in msconfig and all startup apps in Task Manager (had to keep EA Background Service enabled to use EA App) Cleared temp files from %Temp%, system scans using "sfc /scannow" and DISM Fully uninstalled the EA App and individual games using Revo Uninstaller (as was suggested by a support agent), restarted computer, and reinstalled the EA App and individual games Checked that my GPU drivers, chipset drivers, and BIOS are all up-to-date Here are my computer's specs: GPU: AMD Radeon RX 7900 XTX CPU: AMD Ryzen 9 9950X RAM: 64 GB DDR5 6600MHz I don't experience this problem with any of my other game launchers, and because of this I'm currently unable to play any of my purchased games belonging to the EA launcher. Have talked to support a few times now but unfortunately still no solution to this issue. Note: I've tried launching Need for Speed: Unbound, which I don't believe uses EA Anti-Cheat. I don't get a crash report when starting that game, but the game window never opens and the process immediately closes.Solved1.4KViews2likes9CommentsCurrently trying to repair my game - cannot repair due to Access Denied Error
This is the message that has popped up when trying to repair all of my packs. The part scribbled out it my full name - nothing major to helping me fix this. I do not have any anti-virus installed, or at least that I know of. I'm not very tech savvy so I could really do with some help on how I can fix this error. My game has kept crashing so I'm just resetting the game - removed mods/cache/etc. Any help will be greatly appreciated :)Solved1.4KViews1like5CommentsEA App crashing with no error or crash report
Was playing BF6 for quite a while today, no issues, tonight my friends came online and launched BF6 again to play with them, got one long match of conquest in with them without any issues, now the EA App just crashes about a minute or so after i join their squad, no error message, no crash report EA or otherwise, and when the EA App closes like that, it forces BF6 to also close, also without any error message or crash report. I dont even have a way to message support about it cause there is no option for "EA App is a POS and crashes for no goddamn reason" I have rebooted the app, restarted my PC, repaired the app, uninstalled and re installed the app, cleared all app data relating to EA, as well as doing the same thing in safemode with networking.... I just wanna play the game with my friends, really wishing i had have just bought BF6 on steam, nothing but issues with the EA App and BF6, first the launch day issues, now this.....1KViews6likes19Comments