✅[Resolved] Error occurs when trying to redeem pack
I have pack name 'card.desc.FreeGoldPack' that I can't redeem because I keep getting this error in screenshot below. This error appears on PC WEB companion APP, Mobile FC25 companion APP and in-game on Playstation 5. Screenshots are taken on PC WEB companion APP. On PC and Mobile APP when i click 'Ok' on error prompt I get automatically logged out. In-game on PS5 I get same error message and pack gets removed from Store until I logout and login again. (CM: title edited for visibility purposes) UPDATE The issues redeeming Packs from the Unassigned Items screen should be resolved for players. Official Twitter/X post: https://x.com/EASFCDirect/status/189797040253982338932KViews1038likes1438CommentsCareer Mode Crashes When Advancing to Next Game
I decided to create a new Career Mode on EAFC 25. I was about 3–4 weeks into the season when, upon advancing to the next game, the game crashed. I received a “report problem” screen on my PS5 with error code CE-108255-1, and the option to report the incident. No matter what I try, I can’t get past that stage of the Career Mode—it just keeps crashing. So I started over with a brand-new Career Mode. This time, the crash happened again—around 4–6 weeks into the season... Troubleshooting steps I’ve tried: Created a new Career Mode – still crashes randomly after a few in-game weeks. Uninstalled and reinstalled the game – no change. PS5 firmware is fully updated Not sure if this helps - there’s nothing unusual or custom about my Career Mode setup. I know some people create custom faces for managers or players, but I just selected a well-known manager who currently manages a League Two club, and used all basic/default settings. Just to add: I had a previous Career Mode with a different team where which was created around 4–6 months ago and never ran into this issue. It seems to have started happening after a recent update. I’ve also noticed Career Mode feeling a bit buggy since then, so I’m wondering if the latest update may have introduced this problem. Can anyone confirm if this is a known issue? I’ve seen similar reports on forums, so I don’t believe I’m the only one experiencing this. Please see attached for more information: Thanks in advance.12KViews84likes132CommentsCant Access Store
I opened a Seasonal Supply Pack and when I went to redeem the Breakthrough TOTW Provisions Pack it said "There Was a Problem Connecting to the Football Ultimate Team servers. Please try again later." Now that just keeps appearing after I try to redeen the breakthrough TOTW Provisions pack. I CANT OPEN ANY PACKS!!!!!!!!!!!!!!465Views29likes15CommentsGame Crash Issue – EA SPORTS FC 25 (PS5)
Lately, the game unexpectedly crashes during matches, forcing me out without warning. As a result, I have lost more than five (5) matches, which has directly impacted my ability to progress to the next division. As dedicated players who invest both time and money in this game, we expect a stable experience and fair treatment. I have already submitted an in-game report with video evidence via PlayStation. Please review my case and provide an update on the resolution of this matter. Looking forward to your response.1KViews25likes24CommentsNVIDIA driver causes crashes on all RTX 50-Series cards
My RTX5090 graphics card was updated with the latest driver this afternoon and the version is 576.02. DR crashes frequently after the update. The game is playing online with an error in directx function。Please resolve this bug as soon as possible .6KViews15likes83CommentsKicking me out of ultimate team
Every time I play a match if I win or loose at the end of the game instead of giving me my coins or rewards it just says ea are processing your something then kicks me out of ultimate team then I load back on and it says I dnf (did not finish) basically saying I left the game when I played the whole game without any issue330Views13likes11CommentsFC 25 freeze / crash PC
Since yesterday when I start the game (EA FC25) after a few minutes game freezes/crashes my pc and I have to reset it manually by pressing a button on the pc case, this never happened before, I have played the game since the launch, other games that I have installed on my PC work just fine, the only problem I have is with EA FC 25, the game worked fine until yesterday, I have tried to repair the game, uninstalled, then installed it back again, I have updated my GPU drivers, looked at some workarounds on this and other forums but the game still doesn't work. Does anyone have this problem is there a fix or a workaround this problem?1.1KViews11likes42CommentsGame Crashing in Squad Battles – Unfair Losses and Point Deductions
Hello, Many times, and recently very often, the game suddenly shuts down in the middle of a match and throws me back to the desktop for no apparent reason. In 99% of cases, this happens when I play in Squad Battles mode, and only when I am winning. After restarting the game, I am given a technical loss, and my points are deducted because it says I "left the game during the last match." When will this be fixed, and who will compensate for the wasted time and lost points in Squad Battles?500Views11likes16CommentsSquad Battles crashing when scoring goals in second half.
Every second or third game in squad battles is crashing whenever a goal is scored in the 2nd half after the 60th minute or so. I am playing on a PS5. The game is the digital Ultimate Edition. This ends up being counted as a DNF and gives players 0 points toward the squad battles weekly reward.240Views10likes7Comments