The GW2 App on Playstation 5 has twice lost the connection to the EA server
Last night (Central European time) in mid game the GW2 app broke off the connection to the US East Coast server and requested that I sent in the accompanying error code. This happened again just now while playing on the European server. As before, the App requested that I sent in the accompanying error code. Is it possible for someone to look into into? Would be much appreciated.
Missing Packs After Gem Purchase
Hello Support Team, I would like to report a bug affecting the in-game store. The store appears to be malfunctioning. As shown in the attached screenshot, several purchase options and prices are overlapping and displaying incorrectly, making the store interface look bugged and difficult to use. In addition to this visual issue, I purchased the Triassic Triumph bundle for 1,000 gems. The game deducted the 1,000 gems from my account, but I did not receive any of the packs that were supposed to come with the purchase. Issue details: Game: Plants vs. Zombies Heroes Store appears visually bugged (overlapping prices and UI elements) Purchase: Triassic Triumph Bundle Cost: 1,000 gems Result: 1,000 gems were removed from my account, but no packs were awarded Please investigate this issue and either provide the missing packs or refund the 1,000 gems that were deducted. I have attached a screenshot showing the bugged store interface. Thank you. Best regards,
