EA PLAY ISSUES
Dear EA Support Team, I am writing to formally request a solution regarding a purchase block and systemic support failures during the recent bundle sale. Due to my active EA Play subscription, I was completely blocked from purchasing the "Get to Work" expansion pack. I was never informed upon subscribing to EA Play that it would restrict me from purchasing individual or bundled packs. If the system had functioned correctly, I could have purchased the "Get to Work" pack for 11,000 KRW (approx. $8-9 USD). This final price was calculated by combining the 75% bundle sale discount, the 10% EA Play subscriber discount, and an additional promotional code discount. To resolve this during the sale period, I repeatedly attempted to contact EA Support via email and Live Chat. However, all my contact history and case logs were continuously deleted and wiped from my account. I even reached out via the EA Answers HQ Forums, but received no resolution before the sale ended. Upon researching this issue, I discovered that I am far from alone; numerous other users are currently experiencing the exact same technical glitch where EA Support connections fail and case history disappears. This proves that the inability to receive timely support was entirely due to a critical error within EA’s own customer service platform. My purchase history clearly shows that I bought other items during the recent bundle sale with the 75% discount. Because EA's system block and support failures prevented me from completing my full purchase, I strongly request that you allow me to purchase the "Get to Work" pack now at that same promotional discount price. I look forward to your prompt response and a swift resolution to this matter.Solved27Views0likes2CommentsEA Play member - Not receiving CFB 27 Welcome or Ultimate Team Packs
I'm an EA Play member through XBOX Ultimate - I have not received my CFB 27 Welcome Pack or July Ultimate Team Pack. EA Sports College Football 27 Get ready for College Football 27 with an EA Play Welcome Pack starting July 2, and a College Football Ultimate Team Pack available until July 31. Is anyone else having this issue?66Views0likes2CommentsBring Medal of Honor: Airborne to EA Play and PS5
Bring Medal of Honor: Airborne to PS5 and EA Play EA, please consider bringing Medal of Honor: Airborne to PlayStation 5 and adding it to EA Play. Medal of Honor: Airborne remains one of the most unique and innovative first-person shooters EA has ever published. Unlike traditional WWII shooters, Airborne gave players the freedom to parachute into missions and choose their own landing zones, creating different approaches to every objective and making each playthrough feel unique. Even today, very few games offer the same level of freedom and replayability. For many fans, Airborne wasn’t just another Medal of Honor game—it was one of the franchise’s defining entries. Its atmosphere, soundtrack, weapon progression system, and memorable missions made it stand out from its competitors and helped cement the Medal of Honor series as one of gaming’s most respected military shooter franchises. Unfortunately, many players can no longer experience the game because it remains tied to older hardware. A whole generation of gamers has never had the opportunity to play this classic title, while longtime fans have no easy way to revisit it on modern consoles. Bringing Medal of Honor: Airborne to PS5 would preserve an important part of EA’s gaming history while introducing the game to a new audience. Whether through backward compatibility, a digital re-release, a remaster, or inclusion in EA Play, any effort to make Airborne accessible again would be greatly appreciated by the community. Adding the game to EA Play would also strengthen the service’s catalog of classic EA titles. The Medal of Honor franchise played a major role in shaping the military shooter genre, and Airborne deserves to be preserved alongside EA’s other iconic games. There is a passionate community of fans who still talk about Airborne nearly two decades after its release. The continued interest in classic shooters shows that there is a market for preserving and celebrating great games from previous generations. If you support bringing Medal of Honor: Airborne to PS5 and EA Play, please leave a comment, share your memories of the game, and vote in the poll below. The more support this discussion receives, the better chance EA will recognize the demand for bringing back this beloved classic. Thank you for considering this request. #BringBackMOHAirborne #MedalOfHonorAirborne #EAPlay #PS55 Would you like to see Medal of Honor: Airborne come to PS5 and EA Play? A) Yes, I’d play it on day one. B) Yes, especially if it’s included with EA Play. C) Yes, and I’d support a remaster. D) Maybe, depending on features and pricing. E) Vote by replying with A, B, C, D, or E and share your favorite memory from the game.191Views0likes3CommentsEA SPORTS NHL® 26 EA Play Supercharge Bundle NOT RECEIVED YET
I redeemed my EA SPORTS NHL® 26 EA Play Supercharge Bundle from the game benefits from EA Play / Xbox Game Pass. I have screenshots showing it was redeemed and as an add-on (add-on: doesn't need to be installed). I've rebooted, power cycled, etc... nothing has appeared in my HUT profile yet. It has been over a week since I've redeemed this benefit. Please help!!!!137Views0likes0CommentsThey refuse to give me a refund for Ea play
I bought EA play not knowing that I don't have access to all the games. So I installed EA fc 26 just to have it there. When the application finished installing, it automatically put me in the game. So I left the game to give a refund for Ea play. at the refund I spoke with a lady who told me that I had already entered the game and that she could not do anything. I tried explaining her that it put me in automaticlly and i could not do anything she did not believe me. When I said I was going to make a complaint, she closed the chat and didn't say anything to me.303Views1like1CommentEa Help Message: "This issue isn't supported by advisors"
Currently attempting to open a case using EA Help to verify my identity but keep getting this reloaded page stating: "This issue isn't supported by advisors." I had a previous case opened roughly 2 weeks ago that was unable to verify. Is this the reason that message keeps showing up? I want to try again due to unsatisfactory effort on behalf of support team member Alternatively, is there an EA support email address available to assist me in verifying account? Ultimately, I want to join EA Play Pro, currently Game Pass Ultimate with access to EA Play on EA app for PC. Unbeknownst to me at the time of joining Ultimate 1 month ago, these two accounts were linked YEARS ago and I no longer have access to the email address I used when creating my EA account. I don't want to lose the progress I've made in the EA games I've play thus far Any help would be appreciated210Views0likes0Comments