Dead Space 2 / You Don't Own This Game
I tried to submit a ticket but that's been deliberately made very difficult. The EA app does recognize that I have the relevant CD key activated for Dead Space 2, but in terms of downloading it and installing it it's just kicking out with 'we've canceled the download because you don't own this game'. Even though the library has it, the key is tied to it, etc. What's my next step?13Views0likes1CommentSimCity for MAC unavailable to download on EA app
Purchased the game from EA website as indicated to be only available via de EA app installed on MAC machine. When going to the library area to download the game, there is a statement on the bottom with the message "Available on Windows". Is that false advertising then? I can purchase the same game using the apple apps method but the price is 70% higher. What is the issue?Solved30Views0likes2CommentsEA App fails to play my Steam purchased games. All efforts have failed.
I'm getting so fed up with this BS with your app. I'm glad to see that the error message claim responsibility for what's happening, but fix the issue and get your sh*& together, EA. Jedi Survivor, Jedi Fallen Order, SW Battlefront 2, and NFS franchises. I've dumped a lot of money into your games over the past 3 decades, like many others. FIX YOUR SH*& and quick!!!Unable to launch game due to "not owning the game"
I've been working with the support to try and resolve this, but they directed me to the forums. I can't launch my Red Alert 3 from my library. I bought the game back when it came out on CD-Rom and added it on Origin as was required. After the update to the EA-app (and I think the launch of the C&C remastered collection). The game no longer is able to download as I get an error messages stating: Which is silly as I'm looking at the CD-Rom lying in front of me. The game doesn't have its own gamehub and the only option under the three dots is to download it, which gives this error. Having down the usual gamut of uninstalling, repairing, cache clearing, restarting etc. The service team couldn't help me further and directed me to post over here. Is there anyone who can help me out?467Views3likes13CommentsUnreasonable hashtags
I am receiving unreasonable amounts of hashtags during chats on the EA App. For example, telling my friend my dying Aunt wants me to come for Xmas is all hash tagged out. What part of that is dangerous, filthy, sex-oriented, drug-oriented, not age appropriate? I have also had strikes on asking what's for dinner? Please, get it together. If Xmas is sexual, look it up. It's a common abbreviation.EA Play subscription notification CONSTANTLY popping up.
I am at a complete loss as to what to do. Every single time I open the EA app I get a pop up that says my subscription to EA Play has expired and that I need to renew it. I only had EA Play for one month over 10 years ago! I've turned off all notifications within the app, turned off the in-game overlay, cleared the cache, uninstalled and reinstalled the app, cleared the cache again, and it STILL comes up every single f---- time I open the app and I am SICK of it. Every suggestion that comes up in google doesn't work.114Views0likes0Commentsxbox app ea extension error code:-2147221163
I am having trouble connectin xbox app to the ea extension it says were having trouble connecting to the ea app error code:-2147221163 to contact ea app support I have tired all of these- Restart and Update: Restart your PC. Make sure Windows is up to date with the latest updates installed. Check Internet and Security Software: Ensure your internet connection is stable. Temporarily disable any third-party antivirus or firewall to rule out interference. If this fixes it, add the EA app as an exception in your security software. Redownload and Reinstall EA App: Uninstall the EA app completely. Download the latest installer from the official EA website and reinstall it. Check Account Linking and Authentication: Visit the EA Account connection page: Log out from all EA-related sites, then back in using the 'Sign in with Xbox' option. If prompted, create or relink your EA ID. You may need to manually unlink and relink your Xbox and EA accounts by visiting the connections section in your EA account settings Clear DNS Cache: Open Command Prompt as Administrator and run: ipconfig /flushdns Check Xbox Services Are Running: Open Services app (Win+R, type services.msc). Find and make sure these are set to “Automatic” and running: Xbox Live Auth Manager Xbox Live Game Save Xbox Live Networking Service Gaming Services IP Helper still i can not figure it out and ea help 3 different people at ea support could not either ea really needs to look into this issue cause on ea forums there are alot of different post with alot of comments on each differnt post about this problem i mean ALOT of people have this issue if ea could look into and fix it I would be greatful or if anyone knows how to fix it I would greatly appreciate it so much Thanks!Exception Breakpoint
Hello, I'm currently encountering a mild issue: every time I shut down my PC after playing The Sims 4, a pop-up window appears telling me that an exception breakpoint has been reached. The title of the window indicates it is being prompted by EADesktop, which is found in the EA app files, not The Sims game files, so I am assuming it's a problem with that application. I'm not sure I can get a screenshot of the error message, since it's interrupting the shutdown process when it occurs, but I will attach a DxDiag.txt file below. The error code I'm getting is 0x80000003 (which seems to be the common code for this error) and it occurs at location 0x00007FFC0292D8E1 (or, at least, it did the time that I wrote down the details). I have since uninstalled and reinstalled both the EA app and The Sims 4 at least twice each, and I continue to encounter the issue, but I haven't checked if the error location is the same. It doesn't affect anything once the "OK" button or the "X" is pressed as far as I can tell, but it is an at first alarming and then annoying interruption to the normal shutdown process. In terms of troubleshooting, I've done the following: Repair files for EA application + The Sims 4 files, shutdown: issue persists; Disable run on startup for EA application, end EA tasks in Task Manager, use PC for light tasks (Firefox ~15 minutes) without using EA app or The Sims 4, shutdown: no issue encountered; Boot up PC, use for light gaming (Civ V for ~1 hour), shutdown: no issue encountered; Boot up PC, play The Sims 4 as normal, then shutdown: issue persists. Uninstall EA application + The Sims 4, check shutdown + restart quality without EA app installed: no issue encountered; Reinstall EA application + The Sims 4, shutdown + restart with EA app installed, without using EA app or The Sims 4: no issue encountered; Play as normal, then shutdown: issue persists; Boot up PC, check remaining storage and memory: looks okay to me, but I'm no expert. Refer to the attached DxDiag.txt file to make an independent judgement. Run mdsched + restart to check for memory leaks: no problems detected; Open the Sims 4, close the application, check Task Manager and end EA background processes, then shut down: no issue encountered. My current conclusion: Issue is related to the EA application and only the EA application, which is engaged on some level every time The Sims 4 runs. Because the EA application continues to run in the background/system tray even after closing the window, its background processes continue running until ended directly in Task Manager (which does not produce an error code) or indirectly by the shutdown process, which is where the pop-up occurs. Best guess: even the clean, new-in-box EA application background processes currently include a fragment of code with a debugging breakpoint that triggers when the program is "unexpectedly interrupted", producing a pop-up window which only allows the user to terminate the program, which, incidentally, is what the shutdown process is already doing, and what most users expect the "X" on the application window to have already done. Other, related advice I've seen but haven't tried: Run chkdsk as administrator to find and repair potential hard drive issues; Check for driver updates. Some kind of registry change to prevent EA from running in the background after being closed out? Though I have technically been able to locate the problem and a workaround, I would love to find a solution that doesn't require me to open Task Manager after every session of the Sims, so if you have any thoughts, please advise. This post has been written without the use of AI, and I would prefer not to be given answers produced by genAI. Thanks!Solved