EA Play Pro Rewards Not Syncing - Missing All Monthly Items Since August (PC)
Hello, I am writing because my EA Play Pro rewards for Madden NFL 26 on PC have not been delivered since August 2025. I have an active EA Play Pro subscription and have logged into Madden Ultimate Team (MUT) regularly, but my entitlements are not syncing. I have contacted EA Help twice and have been through two Studio escalations. My previous case was #242319128 (closed without fix), and my current case is #243024896. Missing Items: Monthly 500 Madden Points (August 2025 - Present) Monthly MUT Packs (August 2025 - Present) All EA Play Pro Edition Launch Items (Season 1 Elite, Cover Athlete, XP Boosts, etc.) Pre-order Madden Points I was told by support to post here so a Community Manager could investigate the account sync issue. Platform: PC (EA App) EA ID: [Viper93yt]74Views0likes3CommentsTeambuilder custom teams and player art
I built custom teams through the Teambuilder to use in my franchise. I noticed that the player portraits seem to be "off": specifically, if I'm looking at a player in the GM options or the depth chart list, his player face will be entirely different than when I actually go in and view or edit the player. If I go to the editor and choose the face I want for the player, then save it, it makes the picture consistent across the board.14Views0likes0Comments70+ OVR Player Store Offer Error
Yesterday and still today, I am receiving an error in MUT when I try to spend 1 UT Gold for the daily offer of a "70+ OVR Player" under the "Featured" section of the store. I attempted to contact Customer Service as the game suggested (I'll post the screenshot), but all they had me do was try 3 trouble shooting steps that did not solve the problem and requested that I post here.Solved79Views2likes3CommentsH2H
Okay so on April 30th at 6:22 pm I witnessed a hacker or something sketchy. I can't find the users name and where to find them. So the game that I was win was about to end in 4 seconds and I did a hail mary and won. Then I get this "opponent lost connection" okay game ended "game results" I received nothing and just wasted like 30 minutes with that scumbag. Someone help me get my win and rewards smh78Views1like1CommentNo Audio for Madden 26
I'm trying to play Madden 26 on my pc through Xbox game pass but when I try to play no audio comes out of my headphones. I feel like I've tried everything, and in my settings its connect to my headphones, and in the game all of the audio settings are at max. Madden is the only game/software on my pc that doesn't have audio output.I'm trying to play Madden 26 on my pc through Xbox game pass but when I try to play no audio comes out of my headphones. I feel like I've tried everything, and in my settings its connect to my headphones, and in the game all of the audio settings are at max. Madden is the only game/software on my pc that doesn't have audio output.200Views0likes2CommentsCan’t get into superstar mode error retrieving data.
As the title suggests I can’t get into superstar mode at all every single time says error retrieving data then I get a pop up up saying can’t connect to ea servers it signs me out I re sign in same **bleep** I’m currently on pc ea app never had this issue I don’t know why it’s doing this but it’s ridiculous that this game mode has so many problems.143Views1like2CommentsBugged trophies
Hi, I got a problem trying to achieve this trophy on my PS5: 'saw it coming' ( 'user uses a tendency counter on a play that results in a turnover’). I have achieved this multiple times on franchise (online and offline) mode, selecting a counter play suggested by the head coach and then intercepting or recovering a fumble and the trophy never pops. I got some video proof to show you. I have also found trouble with these two trophies: ’Rushing record breaker’ and ‘Passing record breaker’. I broke those records multiple times on superstar and franchise modes and still not popping. Please fix these bugs because a lot of people is struggling with these and can’t get the platinum trophy. Thank you!!80Views0likes0Comments