Unable to download some games on linked Teen Play Pro account
Recently purchased a Play Pro subsciption for son so we could play together. He is unable to download/add to library some games with message "This game is unavailable - You're not eligible this play this game." Affected games - BF6, F1 25, Skate (which is free) Other games are downloading and playable without issue. FC 26 works fine. Other Battlefield, F1 and Star Wars titles work fine. So it's not some Australian age requirement setting (He's 17yrs old). His account is linked through Family Managment to my account. Even gave his account unlimited spend and he still can't download. It's not his PC because I can log into the EA App as myself and download the games without issue. He managed to get BF6 Redsec (F2P) working via his Epic account but can't access the full game or download on EA App even though he has a Play Pro account. Please assist (Was on online chat for an hour and they were as useful as a waterproof teabag...🙈🙉🙊)
EA Play Pro Subscription accepted debit cards, but not full game purchases.
Hello, I used my debit card to purchase the EA Play Pro Subscription, and it worked perfectly. However, when I tried to use the debit card to purchase the individual game, it declined. I'm perplexed as to how this could happen when the payment site is the same for purchasing the EA Play Pro Subscription and any individual game. I mean, if the card isn't eligible for the EA Play site, it shouldn't work on the EA Play Pro subscription either, but it did. Please assist me in resolving the issue as soon as possible, as I would like to purchase a game during the Black Friday sale. Thank you
Only had the membership for 10 minutes and canceled
I bought the EA Play Pro membership thinking I can get battlefield on PlayStation using the membership benefits but after buying it I did more looking into it and I get no benefits at all on PlayStation I don’t own a pc or any device to use these benefits and I know refunds aren’t accepted but I honestly didn’t know playstion wasnt able to use it
i want refund for EA Play Pro
Hello, I've been playing FC26 for months through my EA Play Pro membership. This month, I decided to purchase the game directly. My EA Play Pro membership automatically renewed without my knowledge. I also purchased FC26, but I want a refund for my EA Play Pro membership. I don't play the other games on it and have never installed them. I only play FC26, and I bought it anyway. So, my EA Play Pro membership is meaningless.
Cannot Cancel EA play membership
When I go to https://www.ea.com/manage-membership/cancel to cancel the membership, there is an error and the website redirects to the main page. I have not idea who to contact or how to do it to cancel the membership, but I already got billed an extra mouth that I did not want.Payment Options for EA Play Pro Membership
Subject: Feedback on Payment Options for EA Play Pro Membership Dear EA Support Team, I noticed that currently EA Play Pro membership can only be purchased using a credit card. Unfortunately, there are no options available for debit cards, UPI, or other popular payment methods. This limitation makes it difficult for many interested buyers to subscribe. In contrast, services like Xbox Game Pass provide a wide variety of payment options, making it more accessible to a larger audience. I kindly request that EA consider upgrading the payment system to include additional methods such as debit cards, UPI, and digital wallets. This would help ensure that EA does not lose potential subscribers who are eager to join but are restricted by payment barriers.
I paid but did not receive access
I just ordered an eplay pro subscription. During payment i authorized my bank appa to execute the payment, it did, but ea app sai that payment went through a problem. The result is that the money left my bank account, but i never received the eaplay pro access. What should i do now?