Missing EA Play Rewards (PC Version)
EA PLAY PRO MISSING MEMBERSHIP REWARDS FOR 3 MONTHS PC MEMBER PLEASE READ ------> I have been an active member of EA Play PRO for 3 months now... since 12/02/2024 to be exact I have picture proof if necessary... and I have been playing Madden 25 Ultimate team pretty much every day since then, actively. I have not received a single Madden 25 Monthly reward since playing this game, and actively paying for my membership. In fact I was unaware that I was even supposed to be receiving monthly rewards because I wasn't getting them! How sad is that.. anyway I have all the payment transactions and proof to back it up. I am missing December MUT monthly rewards, January MUT monthly rewards, and now February MUT Monthly rewards. I know I am not the only one with this issue. I spoke to a service agent for around 35+ minutes just to be told he can't do anything, and to make a forum post.. so here I am making this post... along what looks to be a few other people who have had the same issue sadly enough.. EA just can't seem to get the Monthly Rewards out properly to some people it seems. I hope it gets resolved and I get what I am owed, as I have been a active loyal member for over 3 months now as I said. It's a bit frustrating to find out I have been missing out on packs that I was supposed to be getting, would've and could still be very helpful lol. I changed my username yesterday or two days ago so maybe that impacts why I didn't get this months rewards? but then again that doesn't explain why I didn't get any of the other two monthly packs... wish ea could actually help instead of directing me to a simple forum post... like that will somehow give my monthly packs i missed lol.
EA Play Pro subscription payment not going through
I had an EA Play Pro membership (monthly subscription) for several months until January 2025 when my subscription was somehow cancelled bc EA wasn't able to charge my linked PayPal account. Since then I've been trying (without success) to re-subscribe to EA Play Pro using PayPal as a payment option but I keep getting "There is no funding source added to your PayPal account. Please add a card to continue." message in the checkout window. The thing is, there are several verified payment sources added to said PayPal account, PayPal support checked the account, it's in a good standing and has no blocks or limits, AND all other subscriptions continue to be charged just fine. I've tried different VISA and Mastercard cards issued by different banks, all of them somehow get rejected with the same error text that does not say much. I also went through the forums and read all the help documents there are on the website, but none of the suggested causes are applicable to my case. TL;DR: can't make any payments using PayPal but used to be able to do so without a problem until recently. What's changed and how to fix it? I just want to play my video games in peace. Thanks!
