Request to Bring Back the Beloved Game “Village Life”
Dear EA Team, I hope this message finds you well. I’m writing as a long-time fan of Village Life, a game that touched the hearts of many players around the world. As you have acquired Playdemic, the original developer of the game, we believe you now hold the legacy of this beloved title. Like thousands of others, I have incredibly fond memories of building families, growing villages, and watching generations flourish. Village Life stood out with its emotional depth, peaceful gameplay, and unique generational system—something we haven’t quite found in other games since. Even years after its removal, the community remains active—sharing screenshots, nostalgic memories, and hoping for its return. There are countless social media groups and forum threads filled with people who would wholeheartedly support a remaster or revival of the game. We understand that re-releasing a retired title is a major decision. However, the demand is real and the love for this game has only grown stronger with time. Whether it's a refreshed mobile version, a limited-time release, or even a spiritual successor, we’d be thrilled to see Village Life live on in some form. Thank you for taking the time to read this message and for carrying the torch of a game that meant so much to so many of us—not just as a game, but as a cherished part of our lives. Warm regards, Iremnur A lifelong Village Life fan
Your accounts can’t be linked.
Hello, I have been in contact with EA support about my case, but suddenly the case is closed and I have got no feedback. My issue is that I had a XBOX Gamepass account with a email address that got hacked and stopped working as a login email to Gamepass. I changed the email and got a new gamepass login/user, but now I can´t connect my Xbox account to the EA Play app because it says that only one email ever can be connected to it. Is there anyone that can help me with this, it´s frustrating because there are so many EA games I want to play on Gamepass. "Your accounts can’t be linked because the EA Account for tu*****@outlook.com was previously linked to the Xbox account for Turbotraktor508. An EA Account can only be linked to one Xbox account in its lifetime."
EA, Stop Ignoring Us: Xbox and PSN Accounts Stuck on Unrecoverable EA Profiles
This is a collective appeal on behalf of the many users who have, over the years, experienced the same recurring issue – and still have no solution. The problem is simple but severe: Players lose access to their EA account, and as a result, they are unable to unlink it from their Xbox or PS profile. Without EA's help, they are permanently locked out of using EA services on Xbox/PS. And EA Support has failed to provide effective assistance. We are not talking about isolated incidents. This is a widespread and years-old problem, affecting hundreds (if not thousands) of players. It continues to appear regularly in EA Forums, Reddit, Microsoft and Playstation support threads, and gaming communities. It’s time to acknowledge that this is not a user mistake – this is a systemic failure in account management and support policy. The Problem Xbox and Playstation profiles often become automatically linked to old EA accounts – sometimes accounts that are no longer accessible, deleted, or tied to an email that no longer exists. Players cannot unlink the Xbox/PS profile from the EA account unless they verify the original EA account. If the user has no access to the email or recovery methods (due to age, lost credentials, or deactivated accounts), EA support refuses to help. Microsoft/Sony confirms they cannot unlink EA accounts on their end. EA's stance is rigid: “No verification, no unlinking.” Even if the account is clearly inactive or the user is verified through Xbox/PS->Origin credentials. Support tickets are often closed without action. Chats end with no resolution. Users are passed between departments, but nothing changes. Recent Example (May 2025) Just yesterday, I posted the following here on EA’s forums, and it summarizes the problem: “I can't unlink my Xbox account from an old EA account that I don't have access to anymore. EA Support told me there’s nothing they can do. I just want to play EA games again, but I’m locked out of all online services because my Xbox is linked to a ghost account.” Full Post Here This is not a one-off. It is one of many. What Players Are Asking For We are not asking for special treatment. We are asking for a realistic, user-focused solution to a well-known issue. Specifically: A process for unlinking Xbox or Playstation accounts when the original EA account cannot be recovered. This could involve verifying identity via Xbox Live/PSN data, Xbox/PS account ownership, or linking proof. Better support escalation paths. Not just canned responses and auto-closed tickets. Real human review for unresolved account access cases. Transparency on what can and cannot be done. Many users are told “there’s nothing we can do” – while others manage to get unlinking done after dozens of failed attempts. The policy is inconsistent. The Bigger Picture Many affected users have: Lost access to EA Play/Game Pass benefits despite paying for them. Abandoned EA games completely because the account issues make playing impossible. Created entirely new Xbox/PSN accounts, losing years of progress and purchases. Spent hours or days dealing with EA support without a single result. We are asking EA to take responsibility and implement system-level fixes. This is a trust issue. Players who lose access to their EA account should not be cut off from Xbox/PS games they legally own or subscribe to. Supporting Evidence: Community Reports Date Source & Link Summary May 16, 2025 EA Forum User unable to unlink Xbox from old EA account; EA Support states "nothing we can do". April 2025 Microsoft Community Xbox Gamertag linked to an old/unknown EA account; EA will not unlink it, stating the account is deleted. April 2022 Microsoft Community EA refuses to unlink Xbox from deleted EA account; GDPR request ignored. February 2021 Reddit - r/Xbox EA demands code sent to inactive email; user locked out despite valid Xbox account. Early 2021 Microsoft Community User unable to unlink EA account; Microsoft confirms EA is sole authority. November 2018 Overclockers UK Forum Player locked to 10-year-old EA account; EA support unhelpful after multiple attempts. And many more... Final Call EA, this is a growing trust and accessibility issue. Gamers should not be permanently blocked from their Xbox/Playstation content because of a policy that assumes email access is forever. Technology evolves. People change accounts. But support systems must evolve with that. We urge you to: Recognize this as a longstanding issue. Commit to a workable solution for affected users. Respond to the community with clarity and action. This isn’t just about one player. This is about hundreds of us, waiting for a fair resolution. EA - in the name of all gamers - please fix this! Beruthien EA_AgentX EA_Bogdan Melcious EA_UltraSlide EA_Shrike EA_Cekiel EA_Chimere EA_Kat SimGuruPopcornSkate 4 Season 1 Update Survey Issue
I loaded up Skate today, & when I get to the start menu, I get a pop up asking to give feedback, via a survey, through a link they provided. I scan the link w my phonePage loaded incorrectly. When I reloaded it, the page said that I already submitted a survey entry. Super wack.. I’ve been wanting to give some feedback on Skate for some time. I’ve definitely been disappointed with S1 so far. Anyone else experience this issue?
Please change the rules regarding EA ID
You can use a hyphen and underscore in your EA ID, but these symbols are not counted as different unique characters (for example: If I create an EA ID " asd123 " and someone else wants that EA ID too, they won't be able to create different variations of that EA ID, for example " asd_123 " or " asd_123- ", or any other possible variations with those symbols, and I think it works the other way around too, if I create an EA ID " asd_123- ", another person won't be able to take just " asd123 "). I want to use a specific EA ID, but I can't... Please make a hyphen and an underscore count as completely different characters. In most other gaming platforms these symbols are counted as completely different characters. I chatted with a EA Help advisor about this and he said to submit my claim here in the forum.
False ban without reason..
Please read: I have to write this from a friends account because this is ridiculous. I have years of gaming experience and I have never seen anything like this. I have thoroughly read the User Agreement and Terms of Sale and I haven't broken any of the set rules. It's 29th of June, I go on your website to create an account, fill in the details, no problems. so far so good - Reason for creating an account was to link it with my Playstation account so I could play FC 25 online. 2nd of July out of nowhere I get a email saying: We wish to notify you that we have found your account to be in violation of our User Agreement or our Terms of Sale, and due to the nature of this violation we are left with no option other than to permanently close your account with immediate effect. I am shocked with a reaction of What, How and Why? and immediately go on your EA Help site to make a case. I write my case and send it in and this was the response: Hello, Thank you for contacting us regarding the action that was taken on your account due to a violation of our User Agreement or Terms of Sale. After thoroughly investigating your account and concern, we found that your account was actioned correctly, and the sanction will remain in place. We will also be unable to provide any details regarding our internal procedures. I have made several cases now and got the same response every time. I have tried calling your Phone support - Doesn't work. I have tried Live Chat - Not a fix, they told me to e-mail their ToS Team which i have done several times. This screams to me you have no idea of what you're doing and doesn't communicate between your "teams". Now im left with no help, no reasons why, but just to send in thousands of cases - ridiculous. Im not looking for a solution on this forum because I know you will refer me to EA Help site and contact the ToS Team. I want this to be a statement on how I am one of many customers that gets treated this way. Atleast tell us the exact reason or the "details" you say you have when you do such "thoroughly investigation". Because there is nothing to go on from. I am shocked by how poor the customer experience has been by a so called BIG company. Something needs to be done and not just a copy-paste answer to everything.