Unable to fully launch LE on PC
This just came up today. Every time I try to launch ME3 (which I'm currently on), it will briefly show the cover art like normal, then go to a zoomed in picture of the burned Earth loading screen. The ambient sound in the background will frequently stop and stutter. It will do this indefinitely. Attempting to click anything makes it stop responding, which then (eventually) kicks me back to the launcher after I force it to close. If I try to launch either of the first two games, same story, but different loading screen obviously. I have already tried: uninstalling and reinstalling the EA App, repairing the game, moving all my saved games out of the saves folder, forcing the EA App, Desktop, and Launcher to all run as administrator. Neither Start or Resume will allow me to continue. I was able to successfully run Dragon Age 2, just to compare. I do have mods, but I'm over 60 hours into a playthrough and this has never happened before. I've been at this for 6 hours now.ME1 Launch issues
The Mass Effect LE launcher works, but when launching ME1, you can hear the music and see the cursor, but there is no rendered window. The taskbar shows that the app is open, but the window has no contents and just shows the desktop. I tried validating game files, launching through EA and launching from .exe in the binaries\win64 folder.Mass Effect Andromeda repeatedly crashing due to 0xc0000005 error
I just reinstalled Andromeda following a Legendary Edition run, and cannot make it even INTO the Prologue; the game crashes, without fail, during the shuttle sequence from Ark Hyperion to Habitat 7. I disabled all mods, deleted the ModData folder, deleted settings and all saves from my Documents folder and reinstalled the game from scratch for a 100% clean build. Even completely vanilla, the game still crashes. I was able to play on launch and back in 2021 just fine. It cannot possibly be a hardware issue- my laptop exceeds the specs of what I had in both 2017 and 2021. It's not from mods, as stated. However, I cannot for the life of me figure out what it is. DxDiag attached. The latest crash log .dmp is: (Apologies for the long text, but I can't attach the .dmp file) ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Type Value: Execute Key : Analysis.CPU.mSec Value: 312 Key : Analysis.Elapsed.mSec Value: 876 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 23 Key : Analysis.Init.CPU.mSec Value: 578 Key : Analysis.Init.Elapsed.mSec Value: 16116 Key : Analysis.Memory.CommitPeak.Mb Value: 148 Key : Analysis.Version.DbgEng Value: 10.0.27871.1001 Key : Analysis.Version.Description Value: 10.2505.01.02 amd64fre Key : Analysis.Version.Ext Value: 1.2505.1.2 Key : Failure.Bucket Value: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_c0000005_MassEffectAndromeda.exe!Unknown Key : Failure.Exception.Code Value: 0xc0000005 Key : Failure.Exception.IP.Address Value: 0x1418a04c3 Key : Failure.Exception.IP.Module Value: MassEffectAndromeda Key : Failure.Exception.IP.Offset Value: 0x18a04c3 Key : Failure.Hash Value: {6c6255bc-d97d-5c28-9468-c31f00b4fa08} Key : Failure.ProblemClass.Primary Value: SOFTWARE_NX_FAULT Key : Timeline.OS.Boot.DeltaSec Value: 419931 Key : Timeline.Process.Start.DeltaSec Value: 92 Key : WER.OS.Branch Value: ge_release Key : WER.OS.Version Value: 10.0.26100.1 Key : WER.Process.Version Value: 1.0.0.0 FILE_IN_CAB: CrashDump_2025.07.20_01.10.12.171.dmp COMMENT: Frostbite MiniDump. Address: 00000001418A04C3 (In Windbg type: .ecxr) [EOF] NTGLOBALFLAG: 0 CONTEXT: (.ecxr) rax=00000000330ef118 rbx=00000001b38fd120 rcx=00000000000087a0 rdx=00000000330ef350 rsi=00000000330ef610 rdi=0000000000000002 rip=00000001418a04c3 rsp=00000000330eefb0 rbp=00000000330ef0b0 r8=00000000330ef6f0 r9=0000000009b472b0 r10=00000000330ef6f0 r11=00000000330ef660 r12=0000000009b472e0 r13=2aaaaaaaaaaaaaab r14=0000000140000000 r15=000000001f8b0090 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 MassEffectAndromeda!JointPosMotionDataDistance+0xaea4a3: 00000001`418a04c3 490309 add rcx,qword ptr [r9] ds:00000000`09b472b0=???????????????? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00000001418a04c3 (MassEffectAndromeda!JointPosMotionDataDistance+0x0000000000aea4a3) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000008 Parameter[1]: 00000001598a04c3 Attempt to execute non-executable address 00000001598a04c3 PROCESS_NAME: MassEffectAndromeda.exe EXECUTE_ADDRESS: 1598a04c3 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000008 EXCEPTION_PARAMETER2: 00000001598a04c3 STACK_TEXT: 00000000`330eefb0 00000001`418a0897 : 00000000`330ef660 00000001`b38fd120 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea4a3 00000000`330ef120 00000001`418a09ed : 00000000`330ef660 00000001`b38f9e40 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea877 00000000`330ef290 00000001`418a0897 : 00000000`330ef660 00000001`b38f97e0 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea9cd 00000000`330ef400 00000001`4189cc3b : 00000000`330ef660 00000000`1f8b0150 00000000`330ef6f0 00000000`09b472b0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaea877 00000000`330ef570 00000001`418953af : 00000000`00000000 00000000`00000000 00000001`1fad0000 00000000`00000000 : MassEffectAndromeda!JointPosMotionDataDistance+0xae6c1b 00000000`330ef7f0 00000001`41897015 : 65ccdc5a`3efe76c9 00000000`afee81e0 00000000`bc2f9680 00000000`00000002 : MassEffectAndromeda!JointPosMotionDataDistance+0xadf38f 00000000`330efa20 00000001`41880439 : 00000000`00000000 00000000`00001bd0 00000000`23bad480 00000000`be00feff : MassEffectAndromeda!JointPosMotionDataDistance+0xae0ff5 00000000`330efc80 00000001`418801a6 : 00000000`23bad480 00000000`00000000 00000000`000000ff 00000000`000000ff : MassEffectAndromeda!JointPosMotionDataDistance+0xaca419 00000000`330efcc0 00000001`4187ff18 : 00000000`22a51b00 00000000`23bad480 00000000`22a51dd0 00000000`22a589c0 : MassEffectAndromeda!JointPosMotionDataDistance+0xaca186 00000000`330efd10 00000001`41881946 : 000003d1`be5d98e7 00000000`22a58a60 00000000`00000000 000003d1`be5da0b8 : MassEffectAndromeda!JointPosMotionDataDistance+0xac9ef8 00000000`330efd90 00000001`4184e328 : 00007ff9`ff407f9a 00000000`00000003 00000000`00001000 00000001`443373d4 : MassEffectAndromeda!JointPosMotionDataDistance+0xacb926 00000000`330efdc0 00000001`4184cc70 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : MassEffectAndromeda!JointPosMotionDataDistance+0xa98308 00000000`330efdf0 00000001`4184e417 : 00000000`248c2800 00000000`248c27c0 00000000`00000000 00000000`22a58a60 : MassEffectAndromeda!JointPosMotionDataDistance+0xa96c50 00000000`330efe50 00000001`40e3169d : 00000001`44337300 00000000`00000000 00000000`00000000 00000001`44337388 : MassEffectAndromeda!JointPosMotionDataDistance+0xa983f7 00000000`330efe90 00007ff9`270a4f6b : 00000001`44337388 00000000`22a58a60 00000000`00000000 00000000`02e30470 : MassEffectAndromeda!JointPosMotionDataDistance+0x7b67d 00000000`330eff00 00007ff9`270a5098 : 00007ff9`2715cb80 00000000`02e30470 00000000`00000000 00000000`00000000 : msvcr120!_callthreadstartex+0x17 00000000`330eff30 00007ffa`005be8d7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : msvcr120!_threadstartex+0x88 00000000`330eff60 00007ffa`01e1c34c : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17 00000000`330eff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c SYMBOL_NAME: MassEffectAndromeda+aea4a3 MODULE_NAME: MassEffectAndromeda IMAGE_NAME: MassEffectAndromeda.exe STACK_COMMAND: ~13s; .ecxr ; kb FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_INVALID_POINTER_EXECUTE_c0000005_MassEffectAndromeda.exe!Unknown OS_VERSION: 10.0.26100.1 BUILDLAB_STR: ge_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.0.0.0 FAILURE_ID_HASH: {6c6255bc-d97d-5c28-9468-c31f00b4fa08} Followup: MachineOwner