EA App Malfunctioning and Sims 4 Crashing
If I can even get my EA to launch without it telling me multiple times that it cannot connect to the servers, my Sims 4 game will last for less than five minutes before crashing. I do not have any mods nor CC, and I have cleared my cache. I have restarted my laptop twice now, and ran the App Recovery option on the EA app. I have no idea what is going on and I am unbelievably frustrated.
***POTENTIAL FIX FOR EA APP PREPARING TO LAUNCH***
I've just gotten off live support for the second time and the advisor has given me this recommendation, I can confirm that it has solved my issue and I am able to launch the game as normal. Solution below. For people using EA app try this - Create a new admin user for windows and launch EA app (your games and EA App should still be installed depending on which drive you installed them on) - your game should launch and play as normal. Once this is done you can go back to your main account and launch from there. It may ask you to choose a save point (Be it local or cloud save) I *don't* think it matters which BUT I did click local save because people are having issues with one drive. After this the game should launch fine. If it doesn't you may need to contact EA support.
I had it, then I didn't.
Alright, EA, we need to talk because my Sims 4 experience has been a rollercoaster—and not the fun kind. First, the game tells me I’m not the administrator… except I am. Fine, after some deep dives into the forums, I find a fix. Crisis averted! But then, the game decides to gaslight me, claiming I don’t own my mod packs—despite them being installed. Whatever, at least the content still shows up, so I move on. Then, I make the grave mistake of opening the gallery. The game retaliates by murdering my internet, crashing EA, taking Discord down with it, and nearly crashing itself. If I’m willing to wait five minutes per item, I can eventually see the gallery, but at that point, I could probably knit my Sim a sweater in real life. And now, today’s brand-new nightmare: EA has apparently decided I own nothing. No Sims 4. No add-ons. Nothing. Just a blank slate as if I’ve never spent a dime. Which is particularly insulting because I just bought the Ranch expansion last night. I am beyond frustrated. Someone—preferably an EA rep—please fix my game so I can actually play what I paid for and finally ride my digital horses.