FC 27 crashing/freezing mid-match on Xbox Series X/S — same issue as FC 26
Hi everyone, I’m experiencing the exact same crashing/freezing issue in FC 27 that I had throughout FC 26, and at this point it’s becoming extremely frustrating. I’m playing on an Xbox Series S. During a match, the game will suddenly freeze completely for around 3 seconds, then crash and quit straight back to the Xbox home screen. This usually happens around the second or third match, and when I restart the game, the match is counted as a loss because of the disconnection. What makes this even more frustrating is that I already reported this exact issue during FC 26. I contacted EA Support multiple times and went through the suggested troubleshooting, but the problem was never actually resolved. Now I’ve moved to FC 27 and the same problem is happening again. How is this still happening across two games? I’m not talking about an occasional crash — this has been a recurring issue that can completely ruin a match and give me a loss for something that is clearly caused by the game crashing. EA, I really need an actual explanation and solution this time. Please don’t just send the usual generic troubleshooting steps. I’ve already gone through those with support before. Is anyone else on Xbox Series S experiencing the same freezing → crash → Xbox home screen issue in FC 27? If EA staff are reading this, please acknowledge the issue and explain whether it is being investigated. I’d also appreciate any actual fix or workaround that has worked specifically for this problem. Thanks.Urgent Complaint Middle East Server Issues and High Ping in EA FC
Dear EA Sports Technical Support Team, We are writing to formally submit a complaint on behalf of a large community of players in the Middle East regarding persistent technical issues that are severely ruining the gaming experience we paid for. The core issue is that Middle East servers are frequently non-operational or bypassed, particularly in online team modes such as Pro Clubs and 11v11 Drop-ins, where we are repeatedly forced to play on distant servers outside our region. As a result, players suffer from drastically high ping that consistently exceeds 90 ms. This issue is not limited to Pro Clubs; it also heavily impacts "The Grounds" mode. In many instances, matches are routed outside the Middle East servers, causing the ping to spike above 90 ms, which makes competitive and smooth gameplay nearly impossible and extremely frustrating. We purchased this game expecting a stable, fair, and enjoyable experience—not to deal with constant high ping and technical hurdles that prevent us from playing properly. We urgently request your technical team to investigate and resolve this issue as soon as possible, and to ensure that Middle East servers operate reliably and consistently across all game modes, especially The Grounds and Clubs. Sincerely, EA FC Players in the Middle East.Romanian players, has your ping increased too?
Hello EA Support and community, I’m looking for help with a persistent latency issue in EA SPORTS FC 27. I’m located in Romania and use DIGI Fiber. Until recently, I consistently had around 24–28 ms in FC matches. Now I get around 48 ms almost constantly during matches, occasionally increasing to 50–60 ms. It practically never goes below 48 ms. My setup: PS5 Ethernet connection DIGI Fiber NAT Type 2 I have already tried several things to rule out a local network issue: Tested using Ethernet Confirmed NAT Type 2 Confirmed 0% packet loss General internet latency is around 27 ms to 1.1.1.1 Completely reset the router Restarted the connection and received a different public IP FC latency remained around 48 ms after the public IP changed There has been no improvement in FC latency. I would specifically like EA Support to investigate this. Could you please check whether there has been any change in the Game Data Center selection or network routing for players connecting from Romania / Eastern or Southeastern Europe? I previously had 24–28 ms on the same ISP, same console and same home network, so this is a significant and persistent change. I’m also interested in hearing from other players in Romania and nearby countries who may be experiencing the same issue. If you have recently gone from around 20–30 ms to 40–50+ ms, please let me know your country, ISP and previous/current latency. I have already seen other reports describing a similar latency/routing issue, so I would really appreciate it if EA could investigate whether there is a wider regional issue rather than treating this as an isolated connection problem.Can not connect to FC27 servers
Hi everyone hope you’re doing good. I can not connect to EA servers to play online im playing ULTIMATE TEAM FC27 the problem is that in my country there’s no dedicated EA FC27 servers so im getting connecting to Mail East servers during day time in local time there no that much problem Im able to connect but from 14:00 UTC time to 20:00 UTC time its impossible to get connected to EA servers because the servers are to busy and overload so EA will not let us to connect that’s not my problem my friends have same problem. Even other who live in Middle East countries like Iran and Afghanistan the also have same problem EA please fix your Middle East servers are make a new server near to our country like in Pakistan. Im playing RTG and have a YouTube channel where I upload content and thats my income but because of this problem im not able to make good FC27 content please for god’s sakes EA make your servers capacity high we paid a lot of many to play Online Ultimate team FC27 if it was offline game I would never pay that much money at allFC 27 Xbox – Extreme Ping Spikes to 1,473ms Causing Freezing
I’m having a serious connection issue on FC 27 Xbox Series S during Division Rivals. My ping normally starts around 10–30ms but suddenly spikes to 800–1,800ms. In my latest match, my ping started at 14ms and reached 1,473ms, with FC 27 showing UNSTABLE CONNECTION. The game freezes and then catches up. I have tested Sky WiFi, a Sky WiFi Pod and an iPhone hotspot and the issue still happens. My Xbox network test shows around 17–19ms latency and 0% packet loss. EA Connection Quality Report also shows poor matches, including an outlier with 44.7ms jitter and a 31/100 score. Please investigate whether this could be related to FC 27 servers, routing or the EA data centre connection.Stuttering
And no its not because of the setting nor the controller, ive tried wired, bluetooth and with wireless dongle, situation remains same. I have my graphics settings with mostly medium and low, strand hair off and advanced graphics off too, fps is not dropping even 1-2 frames, 30 ping stable too... also tried with changing nvidia low latency setting to off, on and ultra, but its not affecting anything in my case. Offline and with AI everything runs perfect and smooth, but online modes like rivals and stuff are runs like hell, cant even move my players or do anything without 2-3-4 second delay. Ive tested with local and online controller inputs showing on my screen during online gameplay, my Local inputs on controller registering fast and smooth and online registering stutters for like 2-3 seconds and then registering it... someone pls help... Cpu - Ryzen 7500F Gpu - Rtx 3070 Ram - 32gb ddr5 Im running on 1080p monitor, 144hz with fps locked (with rivatuner) on 140.
Help
I’m having a major issue with EA SPORTS FC 27 Ultimate Team on PS5. The game has been repeatedly freezing/crashing when trying to enter Ultimate Team and also while navigating menus. Majority of the time it freezes/crashes on the loading screen when entering Ultimate Team, and if I do get in, it freezes/crashes again at random times while do simple tasks such as navigating through the menus or looking at the transfer market. The only way I can resolve this is by completely closing down the game, only for it to happen again. I’ve also had a Transfer Market issue where I bid on a player, the auction ends and says my bid is the highest, but when I check Transfer Targets it says I lost the auction. Platform: PS5 Mode: Ultimate Team Troubleshooting already tried: Deleted local files from Customise > Profile > Delete Power cycled PS5 Reinstalled the game Checked restore licenses Confirmed my PlayStation account is linked to my EA Account Checked server status, which shows online Cleared cache through Safe Mode The issue is still happening. Is anyone else seeing this, and is there any other fix? The game is completely unplayable for me. This is not fair with the money spent. Thanks in advance.
