Placing lots from the gallery freezes game/endless loading
Computer: PC, Windows 10 I am having issues with the game after the February 25th update where trying to use the gallery effectively doesn't work. I am connected to the internet and initially it'll work fine but when trying to use it repeatedly, such as trying out multiple uploaded lots, the gallery will become stuck on the loading screen and won't load anymore lots, and will tell me that it is having issues. I have tried updating my drivers, removing the tray file, removing all mods, and repairing the game but it still keeps happening. These attempts initially worked for a bit but eventually the gallery would freeze again. Any help would be appreciated. I also recently upgraded my computer so it is possible that it's related to that but as far as I can tell my GPU, CPU and ram is all working as intended. Again, I made sure drivers were updated as I heard that that could cause some issues. Edit By Crinrict: Adjusted Title Edit by crinrict Please see this for more info on Endless Loading: [PLEASE READ] Crashing and Endless Loading | EA Forums - 5037259 This thread is specifically for endless loading after placing multiple/random lots from the gallery. The same lots might work in a new save. If you have the issue for a specific lot in all saves/lots, please use this thread instead: Endless Loading/Crashing when trying to load a certain lot (broken object(s)) | EA Forums - 50372527.6KViews162likes83Comments[CL] Garage door/mural disappears when placed and breaks lots
I have noticed that, since the most recent patch update, a lot of my lots are broken. I have identified the core issue: the DIY Garage Mural from City Living is broken. If I try to place that item onto a Lot, it subtracts the funds + makes a sound of an item being placed, but nothing actually happens. Further, if I try to load a lot that already has this item, I will get an infinite loading screen. If I go to an empty lot then try to add a house or room from my gallery that has this item, I will then have an infinite save or loading screen, or lose ability to interact with the UI. If I load the game without City Living installed, all these lots are completely fine and playable. I saw that EA_Cade was asking for save files that have experienced this bug, but that post was 9 months ago and I have only experienced this issue since the latest patch. Edit By Crinrict: Adjusted Title fit migrated bug report: [ARCHIVED] [CL] Garage door/mural disappears when placed and breaks lots | EA Forums - 11697642 Archived thread had around 9 me toos862Views26likes11CommentsLoading Legacy Family Tree freezes game
"Incorrect connection occurs when there are 10 or more wives and 30 or more descendants. Tree Collapse occurs when there are 50 or more descendants." This issue occurred before the family tree update. The new family tree freezes (app unresponsive), possibly because it has more than 100 descendants. The family tree before the update displays without freezing (app unresponsive), but the tree collapses. Possible cause: The field displaying the family tree is not properly expanded. [CM edit - unsupported language] Edit By crinrict: Adjusted Title884Views12likes27CommentsLE: SingleSimResolver with unsupported participant/110:83165b0
I've received this error code 5x now. I first closed and tried to reload the game. I then exited the app and repaired the game and all the packs, etc. I tried to then open the game using the load game option instead of resume. Nothing is working. I don't have any mods. On a PC laptop. Picture of the error code attached. Edit By Crinrict: Adjusted Title to fit migrated bug report. Archived thread had around 15 me toos1.8KViews8likes39CommentsCorrupted House? Cannot load other lots or move households.
In only one save file, I am encountering a strange problem. I am able to load my one played household in their home, but if I try to travel with them, or go to any other lots, the lots all over various worlds are empty. They appear correctly in the map screen, but when they load up there is nothing there. One lot in San Myshuno also seemed to have its height set strangely, so that there is a giant hole in the world where part of the lot should be. I am on generation 4 of a legacy, I really don't want to lose the family or their house. Being able to move out with my furniture would be an acceptable fallback, but that is giving an error also (see below) Other save files seem unaffected. I have tried: Removing all mods. Still happens. Repairing my game. Still happens. Recovering old versions of my saves using the in-game recovery and also using external backups. Still happens, going back several days. Resetting my game by renaming my "Sims 4" folder. Still happens Moving my sims out of their lot with their furniture: I get error 801, and after that point lots take infinitely long to attempt to load. Or sometimes crashes to desktop. Moving my sims to another save file using the library: The sims move over just fine, but when I try to place their lot from my library, it says "System Error" in red near the UI popover. It then gets stuck in an infinite loop of trying to place the house, and getting another system error. A copy of my save file is available here: https://drive.google.com/file/d/1R0KKlPs2Qxaw5MSihvhwmXtLHg88LA3k/view?usp=drive_link397Views6likes16CommentsError Code 132:<Various Numbers>/Corrupt Ladders
Note: English is not my native language. I analyzed my LastException files with an AI assistant, and it helped me compile the following bug report based on our findings. Product: The Sims 4 Platform: PC / Windows 11 Which language are you playing the game in? Traditional Chinese How often does the bug occur? 100% (Reproducible chain of events) Summary: Placing a ladder that overlaps with other objects using bb.moveobjects on creates a "Ghost Ladder" (item is auto-sold but remains visible). This triggers a RuntimeError: Unable to acquire ladder data, causing a dirty zone shutdown. Critically, this error causes severe save corruption across different worlds: 1. Identity Theft: Saving the game in Evergreen Harbor after this error caused the save file to be incorrectly named "Spencer-Kim-Lewis" (the default family of Cypress Terrace in Willow Creek), even though my active household was a custom Sim in Evergreen Harbor. 2. Zone ID Lock: The game gets stuck on a specific Zone ID from Willow Creek (613...144), causing infinite loading screens when traveling. 3. Visual Corruption: Lots in Willow Creek (specifically Cypress Terrace) fail to update their World Map visuals (LOD), reverting to older versions or disappearing entirely (Oakenstead becomes an empty field), proving the Zone Manager is desynchronized. Steps to Reproduce & The Chain of Events: 1. The Trigger (Evergreen Harbor): In Build Mode (Evergreen Harbor, Container Lot), use bb.moveobjects on. Place a ladder overlapping a bed or wall. Observation: The "sell" sound plays and funds are refunded (e.g., +§96), but the ladder visually remains on the lot. Technical Result: The ladder object is deleted from the server but remains on the client, causing RuntimeError: Unable to acquire ladder data upon exit. 2. The Corruption (Save File): Attempt to save the game after the ladder glitch occurs. Observation: The save file is named "Spencer-Kim-Lewis" (Willow Creek resident), despite playing a completely different household in Evergreen Harbor. Technical Result: The game failed to capture the current zone data and fell back to a stuck/cached Zone ID from Willow Creek. 3. The Aftermath (Willow Creek): Load the save or travel to Willow Creek. Observation 1: "Cypress Terrace" (the lot associated with the stuck ID) shows an incorrect/outdated LOD model on the map or from neighboring lots. Observation 2: Neighboring lots (e.g., Oakenstead) may fail to render, appearing as empty grass fields. Observation 3: Infinite loading screen when trying to enter these lots due to Zone ID Conflict. Evidence / LastException Logs: 1. The Root Cause (Ladder Error): File: build_ladders_mixin.py Error: RuntimeError: Unable to acquire ladder data for objID [Object ID]. Context: Occurs during buildbuy_session_end in Evergreen Harbor. 2. The Consequence (Zone ID Lock): File: zone_manager.py Error: RuntimeError: Attempting to set _zone_id to [Target Lot ID] when its already set [Stuck Willow Creek ID]. Context: Occurs when the game fails to switch focus from the "stuck" Willow Creek ID.723Views3likes18Comments[MWS] Option to plan wedding available with less §1000
With less than §1000, you can plan a wedding in the Phone menu by: selecting Phone > Social > Plan a Wedding Event selecting the required amount of guest selecting the location selecting "Done". Doing so will cause an infinite loading screen. Edit By crinrict: Added Tag to Title, Adjusted Title353Views3likes16Comments[GALLERY] 'Timed Out'/Server error when saving lots (After Patch 1.124.63)
What is happening: Following update 1.124.63.1020 that said this issue was fixed, I went through some of my lots to back them up to my library. I could upload about 50% of them. Some still give the "timed out" error. Edit By crinrict: Adjusted Title190Views2likes19Comments