[PC] Mass Effect Unauthorized DLC Error
Commander, you've received a new message at your private terminal! Ready to jump back in the game and save the galaxy? Are you running into an error that matches the following: "Unable to authorize the listed DLC"? Below are the steps to help resolve this error when launching both Mass Effect 2 and Mass Effect 3. Checking your account First things first. Make sure you are logged into the correct account. With older titles, we may often end up with multiple EA accounts without realizing it. Use the following steps to verify you are in the correct account. Head on over to EA.com and log in with your EA credentials. Under the About Me section, make sure you see a Mass Effect ID. If you play on Epic/Steam/Switch, check the Connections tab at the bottom of the page to verify the accounts are linked. Click on Order History, change the drop-down to match All, and scroll through the content, as there should be logs here with each DLC name. Note: If the EA account previously had an EA Play subscription, once the subscription ends, you will lose access to any additional content the subscription provides. You can read more about what content is included in the Learn about EA Play article. Once you verify you are in the correct account, perform the following steps below as these should help reinstall the DLC content and resolve these errors. Troubleshooting Steps Locate the following folder on their PC Default Path: C:\Program Files\EA Games. This path may vary depending on where the player installs the game. C:\Program Files\EA Games\Mass Effect 2\BioGame C:\Program Files\EA Games\Mass Effect 3\BIOGame Delete ALL DLC content within the DLC folder Delete EA License Files Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER. Enable View Hidden Files and Folders Delete all files in the "License" folder. If the above steps do not resolve the issue, you will need to contact one of our advisors to review the account and the content currently linked to the account you log into the game with. Players can contact our live support team on our Help Site. To request a chat or open a case through email. Thanks!
Controller Not Working - Mass Effect Legendary Edition Steam
System: PC Windows 10 Purchased on Steam Latest EA App Version 13.482.0.5995 I recently reinstalled Legendary Edition to replay the trilogy and no matter what I try I cannot get my controller to connect (I have PS5 and a generic xbox controller). I remember playing with controller just fine back in 2021 and the best I can find online is that this seems to be an ongoing issue with the EA App itself. I bought the game on steam, I have adjusted every possible controller setting on there. I have tried adding EADesktop as a non-steam game, and that does show the controller in the Legendary menu, but once I boot up ME1 it no longer shows any controller options. If anyone has any other work arounds to try that would be great!ME:LE 3 won't launch
Hi! I've tried just about everything so as a last resort i'm gonna ask help from here. Two things of note: i'm playing on pc and my game is on an external hard drive. Been playing for a long time, and haven't had many issues before. About a week ago my ME:LE just deleted itself from Steam, saying it wasn't installed anymore. Installed it again and went to play as normal, but the game wouldn't launch. The launcher itself works fine, but when i try to load the last save, it lags and crashes at the loading screen, taking me back to the launcher. I'm currently playing ME3, and it seems like the problem is with that game specifically, because i tried starting new ME1 and 2 saves and there were no problems with either of them. What i have tried so far: deleted the game and installed it again (multiple times) updates my graphics cards moved it to my computers internal drive tried launching it straight from the .exe file verified the game files (multiple times) cleared EA app's cache Tried basically everything that came up when googling this problem. If there is anyone who could help with this i'd be very grateful.
Mass Effect 2 begins to launch but then just shuts down
Good evening, I have tried to open my ME2 but cannot get the game to continue. once i "press any key to continue" it just shuts done and gave me the following message in the EA App, "an error on our end caused the lauch to fail. try again a little later". i have clear cache, repaired, uninstalled and re installed, try to open it in steam. nothing works please advise.ME2 Legendary eddition all DLCs black screen after prologue
Hello everyone, I am getting a black screen right after the initial prologue where Normandy exploded, after that there is a logo of ME2 and immediatelly after that ME2 Genesis DLC launches and black screen happens. I can only see the Shepard: NON-TLK and afterwards the decission circle but nothing around it. I cannot press anything and I have to do a "hard" exit and shut down of the game. I have purchased this gave through Steam and installed it there as well with all DLCs. Do You know how to fix this? Many thanks for Your help!
[PC] - MELE 2 ACT 3 UNPLAYABLE!! Can't enter Omega-4 Relay!
Hello! I am a new Mass Effect player who is about to finish MELE 2 with an imported Custom Female Shepard (was modded with cosmetics and textures, but I had restored the game back to vanilla). I am playing the game on Steam. I had just finished all the assignments I could possibly find along with finishing all the missions, including the completion of installing the Reaper IFF. After the last cutscene of the Normandy Assault where we played as Joker, I realised that the interactable NPCs (Kelly, Doctor Chakwas, and Mess Sergeant Gardner) were still present in the Normandy despite the mission stating that ALL crew members were abducted by the Collectors. I already felt that there was a problem upcoming. As soon as I clicked on the Omega-4 Relay on the map, it had no option to land. My only option available was to press the back button, but the Journal stated that I need to enter the Omega-4 Relay for my next mission. Basically, the game became unplayable after the Reaper IFF installation. On another note, another small bug's been lingering in my game, and I wonder if it has contributed to the existence of the Omega-4 Relay bug. I have Dossier: The Assassin still marked incomplete in Journal, even though Thane has already been recruited and became loyal. It says I have to go to Dantius Bridge but it's practically impossible since I already completed the mission. I assumed it was because my game was modded, so here's a list of what I've tried to fix the game: Restored my ENTIRE MELE game to back to vanilla. Deleted game progress until I was back to the mission where I obtain the Reaper IFF and replayed from that point onwards in vanilla. Still same result. Replayed Thane's recruitment mission, but I still have his mission marked incomplete in Journal. Got Steam to verify file integrity but no corrupt files were found after I restored the game to vanilla. I will attach the related files here. Hopefully I can get my game fixed! I would like to get to this issue as soon as possible as I want to get my Shepard imported to MELE 3 and obtain the Long Service Medal achievement!! Thank you :]! *Note, I found a user on Reddit with my exact same issue (Dossier: The Assassin bug included). They stated that they are also playing MELE on Steam with no mods, so I assume mods may not be the issue for the bug?
