Xbox FC26 Mass “Coin Distribution” Permanent Bans
@EAHelp @EA_CommunityTeam Details: • First email: “Terms Violation” • Appeal → second email: “Coin Distribution” • Case status: “Waiting on Studio” → “Declined” • Penalty History: empty after appeal Affected accounts (all same daily batch): 1. My main account(xbox ID: peterzhang80)– recent FC Points purchase, unused. 2. My RTG account(xbox ID: ty zhang8520) – started heavy play last week; zero trades. 3. Friends – normal SBCs, manual small buys only. Common points: • All Xbox. • All hit ~18:10 Beijing Time. • Zero coin farming, zero bots, zero transfers. Attachments: • 1st Red-mail( ban me have no reason) watch the mail's TIME • 2nd Red-mail ( I swear I didn't buy or sell any coins) • Case pages. ( after the 2nd mail, the status turns to decline) • Purchase receipts. (recharged the fc pionts, still leaving in my accounts) •My RTG account also got banned yesterday, I just use it one week( at the same time 18:14pm Beijing time) •My friends account(one of my friends, actually we have more than 10 members got banned in this week ) the funny things, He got the yellow ban after the red ban. THE 1ST MAIL ALSO IN THE SAME TIME. • Screenshots from Chinese FC26 Tieba – same daily bans reported.(almost same time daily) Request: Review batch. System error likely. Thank you. Also, multiple Xbox players in Chinese FC26 Tieba forums reporting identical bans at the same daily window—screenshots there too. Please check if this is a system glitch. Thanks for listening.LOST MY PLAYER
Yesterday I remove all evolution from my FUTTIES William Saliba to sell him and buy some packs but guess WHAT HE JUST DISSAPPARED FROM MY TEAM. I BOUGHT THAT SALIBA WITH MY OWN HARD EARN MONEY. GREAT COMPANY EA SPORT 👍 YOUR GAME STILL HAVE THAT KIND OF SILLY BUGS. I HAVE CONTACT EA LIVE AGENT, THEY ALL SAY THE SAME STUFF. IM NOT EVEN SUPRISED IF THOSE “AGENT” IS AI LMFAO. FANTASTIC 👍
FC 26 Live Events – Severe Lag, Stuttering & FPS Drops
I’m currently not experiencing any lag, input delay, FPS drops, or stuttering while playing Rivals or Champions. However, when I play Live Events, the experience is completely different. Live Events have frequent frame drops, sudden stutters, severe delay, and moments where the game almost freezes and then suddenly catches up. This makes the matches extremely difficult to play, especially because Live Events are currently required to earn certain rewards. I’ve already lost multiple games and wasted a significant amount of time because of these issues. What’s frustrating is that my system and connection clearly work fine in Rivals and Champions, which makes the problem seem specific to Live Events rather than my setup. Please investigate and fix the performance/network issues affecting Live Events. If Rivals and Champions can run smoothly, Live Events should be able to do the same. We want to enjoy the game and grind for our rewards without having matches decided by random stuttering and FPS drops. Please fix Live Events, EA. Thank you.Lost Squad & 120k Coins by Advisor Error - Cases #252859660 & #252876618
Hello EA Community Managers, I am writing to request an urgent escalation regarding an issue caused directly by an error made by a support advisor. Summary of the issue: During a live chat session (Case #252859660 & #252876618), I followed the exact troubleshooting steps provided by the advisor to fix a sync issue. Unfortunately, following those instructions resulted in a total sync conflict that completely wiped my Ultimate Team squad and 120,604 coins. Current status: Frontline live support advisors are refusing to escalate this case internally, stating they cannot take action, despite the loss being a direct result of advisor error. Request: Since all details and chat transcripts are documented under Cases #252859660 & #252876618, I kindly ask a Community Manager to review these case logs and escalate this matter directly to the Specialist Team / Terms of Service Team for investigation and restoration of my account items. Thank you for your time and assistance.Ultimate Team Champions server connection lost
I had my ultimate team champions matches disconnected twice in the last hour. Both the matches were in the first few minutes with 0-0 or equal goals. But somehow, it is showing I lost both the matches. Thereafter, I couldn't even connect to EA servers. The issue is only with EA. I tried playing other online games, downloading games etc. and everything else is working fine. I have a very good NBN connection with no downtime. Could you please investigate?
