Missing almost all expansion packs
Hi everyone, I am a long time sims player and have always played on my computer at my parents' house. I recently moved out and now play on my laptop. The issue is that only 3 of my expansion packs (I own them all) have transfered on my EA account. I still have access to all of my DLC on the original computer. I have downloaded all my games using the physical disks and codes included. I would understand if none of the content had transferred, but I am able to play university, seasons and ambitions on my laptop. Is there a solution to this issue? I would really rather not purchase all the games again. Could this have something to do with the transfer from origin to EA?15Views0likes1CommentLots missing names and descriptions
Hello, my my lots from the exchange, do not have the same titles and descriptions as they did when I downloaded them. I recently made a new sims 3 folder, and deleted my cach using this method: https://forums.ea.com/discussions/the-sims-3-technical-issues-en/read-first-sims-3-store-guide/11157679/replies/11157681 This is how the lot shows up in the game: This is how the lot should appear (I literally made this myself and uplaoded it to the exchange) Is there any way to get the info back without re-downloading every lot?107Views0likes9CommentsPurchased Supernatural pack, not showing in ea app to download/install
I bought several packs via the ea app and all but supernatural were no problem to install. There is no button to download, install, nor play just the supernatural pack in the app. It says I own the pack but does not let me do anything with it and does not show up in the sims 3 launcher. I've restsarted the app and my pc, I've logged in and out. Any help would be appreciated!Solved51Views0likes2CommentsMissing Objects Warning after travelling from University
Hello! If anyone could help with this I'd be really appreciative! I recently got the University Life expansion. After my Sim had finished their semester they tried to return home and I was met with the Missing Objects Warning: Some objects could not be loaded and were replaced. The UI is completely blank, no sims, no money etc. The house my sim and her family were in is still there with the extension I built, however her family is not there or in the UI. I've also tried her dropping out of university instead of travelling home when the semester ends however the same thing happens. If I go to edit town and then back out of it, it takes me to the game setup page as if I have opened a new file to make a new save with new family etc. My family is in my library however how they started where the sim I had at university is a child I have tried the following steps found on another forum post: Empty out your sims' inventories as much as is reasonable. Having a few items is fine, but not much more. Save the game immediately before you want your sims to travel. Exit to the Main Menu and lower all the graphics settings to the minimum. Turn off the in-game shopping experience and the interactive loading screens as well, then quit to desktop. Delete the five cache files in your user folder (listed above) again. Take your computer completely offline. You can sign in and put Origin in offline mode before disconnecting your computer and launching the game. Disable the Origin in-game overlay as well. Load the game, and once the clock has run for a few sim-minutes, send your sims traveling right away. Once they arrive in their destination, use "save as" to rename the save, then quit. If you want, you can first exit to the Main Menu and raise the graphics settings again, but be sure to quit to desktop before reloading the save. However this has not worked, still getting the missing items warning. I have also tried creating a clean The Sims 3 folder in the Electronic Arts folder and copying my save into the new folder. Hasn't worked. Also tried resetSim * and resetSim mysimsname, hasn't worked. I have the following installed: Expansions: World Adventures Ambitions Late Night Generations Pets Seasons University Life Island Paradise Stuff Packs: High End Loft Town Life Outdoor Living Master Suite I did have the following NRaas Mods however have tried removing them after the first couple times of this bug. Even with mods removed it still happens: Story Progression & Story Progression Extra Woohooer More Toddler Interactions I have no custom content! Let me know if you need any other info about my game, thanks in advance :)39Views0likes1CommentMissing simpoints
Has anyone figured out how to get missing simpoints from buying gold bundle for a world? I've tried a lot of different things but so far nothing and support believes it may be a bug but I just wanted to know all my options rather than just hoping and waiting aroundSolved167Views0likes6CommentsSims 3 Late Night will not show up in lancher
Hi, I have recently installed the sims 3 including most of the expansions. When I open the launcher, every expansion but late night shows up. I have done every solution the internet has told me- repair games, uninstall and reinstall, clear cache, etc. but nothing has fixed this. Really upset because I downloaded this game to mostly play this pack. Does anyone know of a solution??????45Views0likes1CommentSims 3 purchase history missing!!!!
in 2015 I purchased and installed the sims 3 onto my old laptop. I have the disk, case, code and, receipt from purchase. I also have 5 expansion packs for the game. I would really love to play this version since I spent so much money on it otherwise it was a waste of money, I now have a Apple, but I still use the same email as when I registered every game and expansion pack, I have tried to find them but cannot!!! PLEASE HELP ME81Views0likes4CommentsMissing SimPoints from The Sims 3 Store
Hello everyone! I bought the Base Game through Steam, linked my Steam account with the EA App, and both show that my game is redeemed. However, when I paste the CD key on the Sims 3 Store to redeem my SimPoints, I get the following error: The serial code you entered is invalid. Please enter a valid serial code and re-submit. I have used only one email for my Steam, EA and The Sims 3 Store accounts. When I log into my account on the Sims launcher and in the game (I run it through Steam first), it still shows that I have 0 SimPoints. I've contacted EA and the respresentative could only report the bug to the developement team and suggest for me to search for answers here. Has anyone faced and overcome this problem? 1000 SimPoints are not too many, but I want to claim them. Thank you for your time!!34Views0likes1CommentCan't buy Dragon Valley
Hello! I bought Dragon Valley a year ago, then immediately requested a refund in order to buy the Gold Edition. I got a refund a bought the Gold Edition, but my code didn't work on The Sims 3 Store, so I asked for another refund and left it at that, a bit disappointed. Now, a year later, I'd like to get it, but my EA account says that I already have it, so it won't let me buy it again. When I buy it via Amazon, it doesn't work either, saying my code has already been used... I bought a used DVD and same, it won't work. Steam does not have the worlds either. It still shows up in https://store.thesims3.com/purchaseHistory.html but when I try to install it, it of course doesn't work. I've spent more than four infuriating hours with the EA support and they're telling me that they don't understand the problem and automatically end the conversation. I swear it's been insane how they all ignored what I was saying and closed the chat... I just want to update my account so that it shows that I do not own the DLC. Is there a fix or a workaround to just buy the Dragon Valley DLC at last? My experience with the EA Support has been disastrous (on that issue and others), so if the only solution is to go through them, I'll just give up, honestly. Thanks in advance for your help.195Views0likes6Comments