Wrongfully banned – TOS case stuck on “Waiting on Studio”
Hi, I urgently need help with my EA SPORTS FC 26 account. I have been banned from the Transfer Market for more than a week and completely banned from online access for several days. I strongly dispute both sanctions. I have never bought, sold or transferred Coins and I have never used cheats, bots, exploits or any other prohibited software. I already appealed through the official Penalty History. My main case #253375492 has now been showing “Waiting on Studio” for several days, without a final decision. The problem is that every time I contact EA Help and explicitly explain that my appeal is ALREADY with the TOS/Studio team, I receive essentially the same generic response telling me to contact TOS and submit an appeal through the Penalty History. I have already done exactly that. In my latest message I even explicitly wrote that EA Help should NOT send me back to the Penalty History and asked them to escalate my existing case #253375492 to the responsible TOS / EA SPORTS FC Studio team. I was still sent the same instructions again. I am therefore stuck in a loop: EA Help → “Contact TOS” → TOS case already Waiting on Studio → EA Help → “Contact TOS”. Meanwhile FC26 is approaching the end of its lifecycle. Every day matters because I am missing time-limited Ultimate Team content, and the account-wide restriction has already prevented me from taking advantage of a time-limited FC27 pre-order offer. I am not asking for instructions on how to appeal. The appeal already exists. Could an EA Community Manager please look into why case #253375492 has been stuck on “Waiting on Studio” and help get this existing case to the appropriate team? I can provide screenshots of the case status, previous appeal responses and the repeated EA Help replies if required. Thank you.FIFA Points von EA FC 26 auf FC 27 übertragen?
Hallo zusammen, weiß jemand, ob es dieses Jahr wieder möglich sein wird, FIFA Points von EA FC 26 auf EA FC 27 zu übertragen? Normalerweise war der Transfer zum neuen Teil ja möglich. Allerdings habe ich bisher noch keine offizielle Information von EA dazu gefunden, ob das auch von FC 26 auf FC 27 wieder der Fall sein wird. Hat EA dazu bereits etwas bestätigt oder gibt es vielleicht schon Hinweise, ob der Transfer dieses Jahr wieder möglich sein wird? Falls jemand dazu aktuelle Informationen hat, gerne hier teilen. 👍 Danke!