Mass Effect: Andromeda Online Access Error
[EN]Hello/Good evening, I am unable to connect to the Mass Effect Andromeda online server, and this has been the case for several months. I have tried all the support solutions, but they didn't work. Please help me. [FR]Bonjour/Bonsoir je suis dans incapacité de me connecter au serveur en ligne mass effect andromeda et cela depuis plusieurs moi. J'ai essayé toute les solutions du support mais ça n'as pas fonctionner aidez moi ?187Views0likes10Comments[PC, Windows 10] - Mass Effect (2007) Freezes on main menu after reinstall
See title. I reinstalled Mass Effect after installing a couple of mods caused the game to fail to launch - immediately prior to installing the mods, the game launched and ran fine. Here are the two mods I tried - ME1 Recalibrated, MERLIN. I uninstalled using the EA app, deleted the "Mass Effect" folder in the 'This PC\Documents\BioWare' directory and then reinstalled via the EA app. I did not try to reinstall the mods; the freeze occurs with the vanilla install. The seems to freeze after a very consistent amount of time, less than 10s, after launching and requires the task manager to close. If I let the intro vidoes play, it freezes before "Demiurge Studios" appears and if I spam Esc, it freezes at the transition from the title screen to main menu. Things I've tired Running as admin + XP SP3 compatibility mode Not running as admin + XP SP3 compatibility mode, RUNASINVOKER via registry editor string Installing legacy PhysX system software https://www.nvidia.com/en-us/drivers/physx/physx-9-13-0604-legacy-driver/ Reparing installation via EA app Deleting 'Config' and 'Save' folders in 'This PC\Documents\BioWare\Mass Effect' before launching in offline mode Disabling EA app overlay Installing OpenAL Disabling mandatory ASLR in Windows Defender Running 'MassEffectConfig.exe' and trying various video and audio settings before launching Eg. Fullscreen vs windowed, vsync vs no vsync, hardware vs sofware audio Launching after clean booting Nothing I've tried seems to affect how the game freezes. I've attached my system's dxdiag info and the latest log file from the Mass Effect Documents folder. I'm at a loss for what to try next. Any and all help is very appreciated!Solved[PC] Mass Effect Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When downloading Mass Effect 3 or Mass Effect Andromeda, players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include but are not limited to the following: EA Play subscription expired Account Mergers A separate account downloaded the DLC If you encounter this error when launching the game, first try the following steps to see if this resolves the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Chose the following options Create a new case Mass Effect PC Manage my account Can’t log in In the Subject line Mass Effect Online Access Error Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the "Online Access." This is preventing me from connecting to multiplayer mode." At this point, you can send an email or scroll under Other Support Options and connect with a Chat Advisor. Thanks!4.9KViews8likes41CommentsMass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luck362Views0likes11CommentsMass Effect Andromeda: Missing Online Access
Hello, a couple days ago I reinstalling Mass Effect Andromeda on my steam account MisterDiego310, to play it again. Since then each time I try to get in the Online Features are disabled with the message: Missing Online Access. I can't Import or Export my character personalization nor can I access the Multiplayer side, and it is very frustrating because 2 years ago I bought and played the game normally, but now this issue is making me reconsider buying EA games if they are going to have this kind of online problems. I followed the troubleshooting guide on the EA Support page, but none of them have worked. I deleted and reinstalled the game, logged off and on and even uninstalled the EA App to check if those things could fix it up but nothing... I also reported and sent a Support description of my problem, I don't know if they attend those things, but I would like to know if there is something else I can do to.[PC] Mass Effect 1(LE) Maximum Careers reached message
When I open the game to start a new career, it tells me that the maximum number a careers has been reached, and that I need to delete some to make space for more, I did that, even went through and deleted the saves in the other games in case that helped, but even with no save files left and no load game option even available anymore I still get the same error message. I have tried uninstalling and reinstalling the game and restarting my computer so I don't know what else could be causing it other than something server sideSolvedMass Effect 2 import does not work again
Note: this is the original Mass Effect 2, not the Legendary Edition version. So I move the Char file, into all the possible places to ensure that the game can see it. Yet, every time I go into the game, it still says it cannot see it and therefore I cannot import it. Bioware really needs to have a simple description on how to do this manually, instead of having to jump through a ton of hoops just to import a save.ME3 MP
Who still plays? A couple of years ago I thought my days of killing Reapers and Cerberus were long behind me. But there is still a decent number of active players on PC. I got back into the game, and even began recording and uploading gameplay to YouTube. Below is a link to a playlist I began nearly two years ago. https://www.youtube.com/playlist?list=PLQ-EARRRuzOTdSqU4NQ7X5rqCNaQIUxZ8