"missing online access"
I downloaded mass effect Andromeda yesterday through pc gamepass and when I launch it, it tells me "missing online access" looking through the forums it seems like everyone is having this problem. Please fix it for me! The ea support chatbot refuses to connect me to a real person or actually help me in anyway, it just keeps asking the same questions referring me to the same article that is no help. Ea I'd: Foshizy27 Xbox gamertag: Foshizy827
Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luck
ME3 Multiplayer progress lost/merged with secondary account?
Ok, so this is going to be a bit weird. I have two accounts, this one and a secondary one. I've used this account for a long time, playing a lot on both xbox 360 and on PC, unlocking everything on both. I have also renamed this account some time last year. I have a secondary account I made to play with a friend. It's name and email used is different from this one. I have been playing on that one. I recently logged out to switch over to this one to play with everything unlocked again. I log into N7 HQ with this account and I see all the progress and unlocks there. I log into the EA app with this account and I see all my games and the hours. I go log into ME3 multiplayer, and the progress matches what the second account has? The name in the lobby is correct, but all the unlocks is just what the second account has. I uninstalled and reinstalled, but that didn't change anything. It's just.... stuck matching the previous account?
I can't access ME:LE because my account that is connected to steam got hacked
Around 2 years ago I played and finished MELE. Last year I got hacked on pretty much every account on pretty much every site I had connected my gmail/yahoo/steam accounts. It was bad, but I fixed up as much as I could. NOW I want to play again and with mods, but I CAN'T because some bichass hacker with a hotmail account has replaced my MAIN LINKED steam account. I think it was from last year. I need help with this please
ME 1 Citadel travel - LE
when Playing ME1, when ever trying to travel Via foot or Transit system. I cannot travel to any Ward location or the Tower. The game either freezes up or Stuck in a constant loading screen. I can travel the Docking area, C-Sec academy and the Presidium without issues. my games runs normally 60ish FPS but when traveling to Wards or Tower my FPS tanks to 25FPS or less then I'm stuck. I'm not using Mods eithermass effect mission repetition
hello so i have this problem in mass effect 2 where i go to save the archangel and he gets shot by a plane. after defeating the plane the mission ends and the game just exits to its mass effect legendary edition again and again due to which im kinda stuck on this mission
[PC] Mass Effect Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When downloading Mass Effect 3 or Mass Effect Andromeda, players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include but are not limited to the following: EA Play subscription expired Account Mergers A separate account downloaded the DLC If you encounter this error when launching the game, first try the following steps to see if this resolves the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Chose the following options Create a new case Scroll down to "Help by game" Choose Mass Effect PC Manage my account Can’t log in In the Subject line Mass Effect 3 Online Access Error Mass Effect Andromeda Missing Online Access Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the "Online Access." This is preventing me from connecting to multiplayer mode." At this point, you can send an email or scroll under Other Support Options and connect with a Chat Advisor. Thanks!
