Games Bought On Xbox App Not Showing Up On EA app
Hello, I recently purchased Dragon Age: Origins and Dragon Age II through the Xbox app. However, when I open the EA app and check my library, neither game appears. In the Xbox app, the only option shown is the Ultimate Edition for each game, but I am not able to download them. Instead, I’m prompted to either purchase the Ultimate Edition again or subscribe to EA Play/Ultimate Pass, despite already owning the base games. I have confirmed multiple times that my Xbox and EA accounts are correctly linked and that I am signed into the same account on both apps. At this point, I’m unsure how to access the games I already purchased. I would appreciate any assistance in resolving this issue. Thank you.
Region problem during payment
I'm trying to subscribe to the annual ea play pro plan so I proceed and put all the correct card info and that I don't want the card to be saved, I tried 3 cards The first card was a uae issued international Mastercard and I put the region as uae and it proceeded to pay then got hit with the "wrong region" message, I readded the same card but with the region set to Egypt as if it'll fix the issue and still nothing happened and the transaction is halted by the same error Then I tried paying with 2 Egyptian local visa cards and put all the correct info and region is set to Egypt so it's local and still the same message halts the transaction. I changed my account's region from uae bcs it was the country I set my account in to Egypt where I'm living rn and still also nothing changed when I tried all 3 cards, it's becoming frustrating tbh and I hope anyone from the ea support team gives me an actual guide on how to fix this Thanks in advancepayment methods for Egyptians
Due to the currency crisis, most credit cards now have limitations on USD payments. Additionally, EA ignores virtual credit cards if they don’t match the account’s region, making it even harder to make purchases. As a result, many of us have no choice but to buy games from other platforms or third-party sellers—who are often rare and charge higher prices.so I was wondering if anyone has found a workaround or alternative payment method? Or is there a chance EA could address this issue?
“New EA Update” -5 Stars
I’ve been a EA fan for years never had this issue but honestly if not fixed I will be leaving EA indefinitely. I’ve always logged in through my Xbox profile has never been any issues and today when I tried to play Madden and Battlefield it took me to the loading screen asking me to verify my email (MY EA) linked to my Xbox account or get 6 digit code from the number linked. I have had Xbox Live since 2004…..I do not remember the first email I ever linked to EA or cellphone number….bro I got $100s of dollars invested I literally bought Phantom Edition Battlefield have bought every store transaction. I have more than 1000$ invested into Madden 25 just alone….my buddy has went through the same thing and contacted EA support and provide information to show the account was his (ex. Provide the last credit cards used info etc) but I can’t even get to that part because it’s asking me to verify my EA. Please help? I literally had to login my PC EA just to make a forums post to get some type of help….im gonna call Microsoft in the morning but I think this is a EA related issue. Please help I can’t play any EA games until…. My email is ([edit: email address removed])
