payment methods for Egyptians
Due to the currency crisis, most credit cards now have limitations on USD payments. Additionally, EA ignores virtual credit cards if they don’t match the account’s region, making it even harder to make purchases. As a result, many of us have no choice but to buy games from other platforms or third-party sellers—who are often rare and charge higher prices.so I was wondering if anyone has found a workaround or alternative payment method? Or is there a chance EA could address this issue?17Views0likes0CommentsIssue with making purchases using the same card on multiple accounts
Same payment method on multiple Accounts | EA Forums - 7610431 EA_Barry As I mentioned before, it is permissible to use the same credit card on more than one account, and I did that, but despite that, my credit card was banned from your system. I spoke to support via chat and reviewed the following link, but it was not helpful for my problem. https://help.ea.com/in/help/account/troubleshooting-payment-issues/ I also checked the bank's application and there were no rejected transactions. I also spoke with the bank's customer service and there were no transactions that occurred on your part for the bank to reject or accept. I used my credit card on your website on more than one account and then it was blocked from payment and I asked my friend to use his credit card and he paid normally twice and then it was also blocked from your system. Please help me. Attached are photos of the problem when adding the card or trying to pay with it. Thanks82Views0likes2CommentsMy sims 4 DLC not in my library
Good evening I brought the sims 4 business & Hobbies on the 6 of march from instant gaming I looked in my game and it's not there . it doesn't show that I own the pack but when I Looked at my add on's it is there but there is no download button what can I do. can someone please help me I can't talk to anyone at EA26Views0likes1CommentUnable to redeem games with Vanilla Gift Card
The title says it all. I was given a vanilla gift card for Valentine's Day, to buy games. I figured I could use up the money on the card and split the payment with another card on file to purchase multiple games. Unfortunately, I am unable to link the card to my account, so I tried looking for an online EA gift card purchase screen so I can use the gift card to buy that, but again, no luck. Is this gift card essentially useless when it comes to EA?19Views0likes2CommentsCant purchase games on the EA app while having an active EA play subscription.
Hey I'm not able to purchase Battlefield 1 (BF1) on the EA app store, it doesn't give me the option to add to cart I think its because I have an EA play subscription active which came with a free xbox game pass month which came from getting discord nitro, I would like to purchase BF1 while it is on sale but I am un able to do so. I was able to buy the BF1 premium pass though so I'm not sure what's happening17Views0likes1CommentGame disappeared from library
Hello all, after not having played Star Wars Battlefront II for a while, I decided to get back into it. I launched the EA app, and clicked the game icon in my library to launch it. Upon this, the Epic Games app opened, but the game was not in my library there. Nothing else happened. I checked to see if my EA and Epic accounts were still linked, wich they were. I decided to uninstall both apps and reinstall them. To my surprise, the game was now also missing from my EA app. I went to the EA help website and did see the game still marked with a red 'my game' indicator on them main screen. I reached out to the EA helpdesk where I was repeatedly told the game was marked as an Epic game for them, and that I had to get help from Epic instead. When I contacted them however, they told me they have no record of me owing the game and ask for a receipt. Both email addresses I have do not contain any emails showing a receipt or anything like that. I also do not remember through which channel I bought the game as it was years ago... I tried to unlink the EA and Epic accounts, and thought maybe when linking them again perhaps the game would reappear somewhere. Unfortunately I cannot link the two accounts anymore, for the simple reason that the linking apparently happens when I would launch the game in the Epic app. But the whole issue was it is missing there. I contacted EA again, who suggested to post on the forum as they had nothing left to offer. As the forum was down for maintenance for a few days, I am finally here to post. Surprisingly though, the game is now no longer showing on the main screen of my EA help website. Luckily I took a screenshot last week when it was still there (see attachment). Does anyone know what could be going wrong here? I don't know what to do anymore. But I am kinda surprised how all traces of me having owned and played this game, including online, now suddenly seem missing everywhere. How is that possible???Solved74Views0likes1Comment