Game removed from account
Hello all, Immortals of Avenum has been removed from my account, (Suspected fraudulent activity) I have followed the link in the explanation, but it still hasn't cleared it up (Clearing Cache). I have had the game for quite a while and don't have any more information to give. I have emailed the help address but nothing has come back, it has been since the first BF6 Beta, when I emailed EA 22/08/2025. I know this is an old game but it is annoying. Thank you in advance, G11Views0likes1CommentEA App refund
Hey everyone, i bought the sims medieval game for Mac (triple checked this) , but when i went to the EA App it says it only works on windows and doesn’t let me download it. I have a macbook air m2 so i thought it wouldn’t have any problem running. But apparently it doesn’t. The problem now is I went to the refund tool page because if the game is unplayable there is no reason for me to leave it as is— but when I reach the point of selecting the refund method it gets stuck and doesn’t go any further. I tried restarting my pc, sign out and in again, changing the reason for the refund but nothing works. Also i cannot reach ea through emails to request said refund so… what can I do? It’s my first time purchasing on EA App so I have no idea how it worksSolved79Views0likes6CommentsGreat games guarantee refund
Hello, I would please like a refund for The Sims 4 Love struck add-on. It's not been 24 hours and it doesn't seem to appear on my orders as refundable - but I just assumed it was part of the great games guarantee, I didn't realise some games are not ?? Does that mean you can't guarantee that all games are great?? Sounds dodgy... I also can't find a customer service chat button anywhere. I have just messaged on Instagram but I thought I would post this for documentation purposes - also if anyone knows how to get a refund pls help because I am broke xSolved25Views0likes2Commentschange the ping region and app currency
when i changed my false region to the right one m currency didn't change and i think my ping is related to my old region cause i have a friend has same connection as me and better ping than mine (it was on south africa and i changed it to algeria)65Views0likes2CommentsOrder processing take too long ,, payment already purchased
Hey guys , i've purchased FC26 3 days ago and as soon as i purchased , got Email about purchasing but the order is still processing in EA account management and game isn't arrived in my ea app library. is there anyone who know what to do becauce l contacted ea help but nothing or just have to wait 26 august or idk because last summer l preordered fc25 and it is was in my librarySolved98Views1like2Comments