Controller ID clash when disconnecting
I am playing on PC. I have a controller that I connect to the PC. However, if I leave my games on pause to do something and the controller turns off, the game doesn't let me continue my games anymore because, when I reconnect the controller, it tells me that it's not the same that it started the game and I cannot play (e.g. in Ultimate Team). This is quite annoying because I need to restart the game, and it feels like a bug. Why would the game even care that it's the same controller connected? Even if there is a reason to care, please make sure that it recognizes when it's actually the same controller that just powered off.
Support Process Question: EA Help vs EA Forums
Dear EA Sports, I was advised by the EA Sports Support team (EA Help) to raise my concerns and issues with the game on the EA Forums, and I was assured that developers and relevant teams are active here. However, despite creating multiple posts outlining my concerns, none of them have been acknowledged by EA staff. I have worked in a corporate environment for over 25 years, and I must say that this level of communication falls well below the standard one would normally expect from a customer support structure. What I find particularly confusing is the process itself. EA Help, which is meant to support customers, redirects players to these forums to raise issues. Yet once customers follow that direction, it appears that no meaningful engagement takes place. From a customer perspective, this creates a situation where players are effectively moved from one support channel to another without their concerns actually being addressed. The only time I received a response was when a post included a three-letter word that apparently violated forum rules. That post received attention immediately, yet the actual concern raised in the post was not addressed in the response. This sends a rather unfortunate message that moderation is active, but meaningful engagement with the issues themselves is not. As a long-standing customer, this is disappointing. I have been playing EA football titles since the very first FIFA, well before the PlayStation era, and I have remained a loyal player for decades. Because of that, I find it difficult to understand why concerns raised by players here receive so little acknowledgement. I fully understand that companies must be careful when responding publicly. However, complete silence is also a response, and it is not a particularly reassuring one. If EA Help directs players to the forums, then the forums should function as a place where issues are at least acknowledged or discussed. Otherwise, the process risks appearing circular — players are redirected to the forums for help, but once they arrive, no help is provided. I would respectfully ask that this process be reconsidered, and that concerns raised here receive at least some level of acknowledgement from the relevant teams. I have earned badges and profile levels on this forum over time, but those are secondary. What matters far more is meaningful communication with the player community. Could EA staff please clarify whether posts raising gameplay concerns are reviewed and whether players can expect responses here? For clarity, could a member of the EA community team or moderation team please confirm whether gameplay concerns raised on this forum are reviewed by the development team, and whether players should realistically expect feedback or acknowledgement when such concerns are raised here? Understanding how this process works would be very helpful for players who have been directed here by EA Help. Thank you for your time and consideration.
FC 26 crashes on launch: EA Javelin 0xC0000005
I’m extremely frustrated with the current EA Javelin anti-cheat implementation. The game crashes with 0xC0000005, while every other application and game on my PC works normally. The issue appears to be related to the anti-cheat conflicting with legitimate software such as VPN/virtual network adapters, which I need for work. This is unacceptable from a user experience perspective. A paying customer should not have to troubleshoot Windows services, drivers, Secure Boot, VPN adapters, and event logs just to launch a football game. If the anti-cheat blocks or crashes the game, it should clearly explain which exact component is causing the issue instead of failing with vague errors like “Faulting module unavailable.” Please improve EA Javelin diagnostics and compatibility. Right now, the anti-cheat feels like the main problem, not the solution. Game: EA SPORTS FC 26 Platform: PC Launcher: EA App / Steam + EA App Error: fc26.exe exited unexpectedly Exit code: 0xC0000005 Exception code: 0xC0000005 Exception address: 0x603B1719 Provider: EA Javelin Anticheat VPN/adapter: WireSock Virtual AdapterFC 25 closes after 30-90 seconds - authenticated:false in logs - Steam PC
Game worked fine until May 9th 2026 night. Since then it launches, runs 30-90 seconds, then closes cleanly with exit code 0x00000000. EA App logs show "authenticated: false" on every single launch. All local fixes exhausted: clean reinstall, EAAntiCheat reinstalled, registry fixed, Windows permissions reset, GPU drivers updated. This is not a hardware or local software issue. EA ID: HunterVG8367, Steam: imvaibhavgandhi12. Need EA staff to check server-side authentication for my account.
FC26 - massive fps drop from 2nd half
I have just bought the game yesterday since i played fc24 and it was working perfectly fine. The first half had no issue whatsoever. But from second half onwards fps dropped massively like to 10-12 fps and i was playing the game like frame by frame. Tried to do all the fixes. But still no change.launching error
So, ive been playing fc26 offline for a while (my wifi is horrendous so basically no online), and i came back from a 3 day vacation, for eafc26 to make a memory dump, attachment is what i mean. Believe it could be because the installer doesnt place the .sys anticheat file in my drivers folder in system 32, but thats just what ai tells me.Game will not launch
Been trying to launch this game for nearly 24 hours now. Tried everything to get this game to start...NOTHING. Paid 90 euro for what? I load up the game, then it just loads up the splash screen. then shuts down and then we are back to square one. Please help. I just want to play a game I have payed for....