Missing mods after game error
The Helpdesk is referring me to the forum to get help. After remodding my characters for the raid, I received an error message and noticed that two of my most important mods disappeared from my inventory. I did not sell or remove them—they vanished immediately after the error occurred. One was on my Omega (fugitive), a speed square and the other one was not equipped, but a soeed arrow with accuracy primary I’ve tried the following steps: – Logged in on multiple devices – Restarted the game – Synced my account with swgoh.gg – Checked my mod inventory thoroughly None of these resolved the issue. I use HotUtils to manage my mod loadouts, and it now shows that one mod is missing from a previously saved configuration. This confirms that the mod was present before the error and has since disappeared. Details: – Ally Code: 952-813-842 – Approximate time of incident: September 3rd 2025, between 10 pm and 11:15 pm – Device: iPhone (iOS 18.6.2) I would appreciate it if you could investigate this issue further and restore the missing mods if possible. I have read that they can be invisible. The Helpdesk doesn’t see anything in the log, what could explain the invisibility. Thank you for your support.Galaxy of Heroes Google Play connection
The last few days i havent been able to play the game. I had played during the day but that night when i tried to log in i recieved an error message. The mmessage said the connection was broken and that i had to log in. I tried that multiple times but got the same mesaage. I then started a new account and after the intro tried to load my old account through EA but recieved a error message with the erroe code 9.0. I tried reinstalling the app and google play. Logging in and out. Clearing the cache and restarting my phone. Has any encountered this problem before and knows what I can do so that I can play again? Sent a message through the game but said that i would recieve a message in game. Only if they send it to the account that i cant get into i wont be able to do anything with that information...
