The Sims 4 - stuck on cancelling repair!
Hi! Since the latest March update, my game has been buggy (I have a lot of cc and mods). I needed to do a repair as it was failing to launch and getting stuck on the loading page - I think it may have to do with the XML Injector and career mods that I just added. So I went to repair the game, I then forgot that I had done that, and whilst it was running I removed the XML Injector and careers 😶 I then decided to cancel the repair and it's been stuck cancelling it for 2 hours 🙃 Does anyone have any bright ideas how to either stop the cancel or reboot the EA app? Anything apart from deleting the game and reinstalling 😅
EA App Showing INR Instead of PKR – Payment Failures in Pakistan
Hello everyone, I’m facing a persistent issue with the EA App in Pakistan. My account region is correctly set to Pakistan and recently verified, but the storefront still shows prices in INR instead of PKR. When I attempt purchases, my Visa card (confirmed by my bank to support INR transactions) gets charged international fees, but the payments are rejected by the merchant side. EA Support keeps referring me back to the bank, while the bank has confirmed multiple times that there are no restrictions on their side. This mismatch has already caused repeated failed purchases and unnecessary charges. I’ve also submitted documentation to my bank for further investigation, but the problem clearly seems to be coming from the EA App side. Has anyone else in Pakistan experienced the same INR vs PKR issue? It would be helpful if EA could escalate this to the billing/storefront team so we can purchase games legitimately without losing money to failed transactions. Thanks in advance for any insights or shared experiences.
EA App suddenly stopped opening on Windows 11
Hi everyone, About two days ago, the EA App suddenly stopped opening on my computer without any apparent reason. Until then, I was able to play my games normally, but now, when I try to launch the app, nothing happens — no error message, and the interface doesn’t show up. What I’ve tried so far: Ending all EA-related processes in Task Manager and trying again Adding an exception in the antivirus and even disabling it Running as administrator Changing compatibility settings Running EA App Recovery and EA App Update Submitting a report using EA Error Reporter (I have the ticket ID) Completely uninstalling and reinstalling the EA App Rolling back the latest Windows updates Still, the issue remains. Interestingly, the EA App appears as a running process in Task Manager, but the interface never loads. Even when trying to launch a game directly from its shortcut, neither the game nor the EA App starts. Additional info: Windows 11, version 24H2, build 26.100.3624 I work in IT and have technical knowledge, I’ve tried many solutions before reaching out here. No system changes or suspicious installations occurred between the time it was working and when it stopped. I honestly don’t know what else to do. If anyone has faced this issue or knows of a fix, I’d really appreciate your help!
Battlefront 2 shutting down from Origin Client being terminated - Error
I cant play any EA games because the client keeps shutting itself down. it only produces the error in the title when im in game. the game runs fine. the EA app just closes itself without errors if nothing is running. i don't have origin installed and there are no left over files to suggest its there. Ive tried. Uninstalling - reinstalling the game and app Downgrading my GPU drivers for my Nvidia GTX 1080 to an older one updating my PC. checking for viruses. closed all anti virus apps down Disabled in game overlays Checked event viewer. Checked DxDiag. no issues found there Killed my firewall. the only thing i can honestly say at this point is that the main game is installed on a different hard drive to where the client is. but the game is not whats causing the app to close. Nothing works EA's silly little AI chatbot is useless and they have ignored my tickets. i have uploaded the only report that may show something. there are no other recorded errors i can produceI can't install EA App
Three days ago, I tried to run the Sims 3 but EA app was giving an error, It said that it was downloading something but it suddenly disappeared. So I tried to reinstall the app but it didn't work. It gave me an error during the installation: My System is Windows 7. What can I do to solve this please? Thank you
EA app entitlements are wildly inconsistent (sometimes missing dozens of games)
My EA app library frequently is missing entitlements. In Example 1 from March 13 (Example 1 link), you can see that EA app detected 1 installed game (I have 4 installed), and only detected 11 additional games in my library. In Example 2 (Example 2 link), also from March 13 (immediately after restarting EA app after Example 1), you can see that EA app detected 4 installed games, and an additional 93 games in my library (this is closer to accurate, but I need go back through my years' worth of entitlements to figure out which, if any, games are missing at this point; I know some like Anthem and Knockout City have been removed from everyone's libraries since those have been taken offline, and I am not disputing the absence of those few multiplayer-only titles, as lamentable as their absence might be; the issue is that I am having a large number of single-player games not show up in my library at times). In Example 3 from March 16 (Example 3 link), EA app detects 4 installed games, and an additional 81 games in my library (when EA app has entitlement issues, it is usually closer to showing 80-ish of my 100-ish games, as opposed to only showing a dozen or so titles). These are all games for which I have purchased licenses (i.e., this is not from an EA Play subscription, although I have had one in the past). When these games are missing, they aren't grayed-out in my library, they are completely absent from my EA app library. Pressing Ctrl+F5 does not fix it. In my experience, giving EA app several minutes does not result in the missing titles loading in, only restarting EA app (temporarily) fixes it. Restarting EA app once usually fixes it (until it occurs again in a subsequent login session); sometimes it requires one or two additional restarts before displaying accurately. EA app is the only client with which I experience this. I would not say I am encountering this 50% of the time, but it is a frequent occurrence. Is this entitlements inconsistency between EA's servers? I have a dynamically-assigned IP address. I am currently using my ISP's DNS service, but I have used Google and Cloudflare in the past, and it had no bearing on this issue. I am not experiencing any network disruption (Ethernet), and I am using a legitimate installation of Windows 10 Pro 64-bit (with the latest Extended Security Updates installed), and I've encountered this issue well before Windows 10 was EOL. It has been happening randomly since the release of EA app. I have also had EA app (I would imagine server-side) clear out my wishlist. I do not have EA app set to open at startup (EA services do run though, e.g., EABackgroundService). Clearing EA app's cache does not prevent this issue. Running System File Checker does not fix this issue. I have already added antivirus and firewall exceptions for EA app [EADesktop.exe, EALauncher.exe, EALaunchHelper.exe, EABackgroundService.exe, EALocalHostSvc.exe, and EACefSubProcess.exe are the only EA app binaries I currently have exception rules for (no EA app binaries are blacklisted, but the aforementioned EXEs are the only ones for which I currently have whitelist rules), but I have previously created exceptions for all EXEs in %PROGRAMFILES%\Electronic Arts\EA Desktop, and it made no difference]. Turning off my antivirus suite altogether also does not alleviate this issue. All ports listed at https://web.archive.org/web/20140929090241/http://help.ea.com/en/article/connection-issues-with-origin/ have been configured for port forwarding with my router, and my router has its latest firmware installed. Clean booting my PC does not prevent this issue. No VPN or proxy server is being used, nor is the computer configured for one. I am not accessing EA app from different locales (i.e., traveling). No DNS filtering tools are being used.
Darkspore doesn't show up in my library
Hello, EA support was completely useless, giving me the same steps to follow over and over instead of really helping me so I'm asking here. Darkspore has been missing from my library since Origin became EA app. I know the game is delisted and you can't play it anymore but it was available to me in Origin so why is it not in the EA app anymore? I can't even check if it's hidden since there's no filter for hidden games in the library anymore (btw, Origin was better than EA and even then it was not great). Anybody have the same problem or have a solution ?
