How do I save my sims family to my gallery/library?
I have a sim family of 2 adults, 1 newborn, 2 kitties, and 2 kittens How do I save them as a whole family to my gallery / library so, I can place them in another game I'm playing. I want them all in the same world, in one game. I saved their house and lot, but I don't know how to save the whole family. There is an auto save of this family, but its only 2 adults and 2 kitties. The newborn and 2 kittens are not in that save. Thanks.Solved
[ARCHIVED] Gallery Connection Troubleshooting/ Status: Online
This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you can't solve your issue, you can use this thread to report problems. Please check the forum and twitter for any scheduled maintenance messages before posting. Index Current Status Where to check for Info on scheduled maintenance Troubleshooting Current Status The InGame Gallery is currently: ONLINE The Website Gallery is currently: ONLINE ↑ Where to Check for Info for scheduled Maintenance Scheduled Maintenance is usually announced on Twitter, in the official Sims Forum and on AHQ ↑ Troubleshooting If you have issues despite the gallery being online, please try the following steps before posting. If there's a current known issue, there's nothing you need to do unless someone requests information (Please see Current Status). No amount of troubleshooting will make the game go online cause it's an issue on EA's side. I don't have the gallery at all. All I see is the library There are two reasons why you don't have access to the Gallery at all (no icon for it). In both cases there's nothing you can do about it. The Gallery doesn't work with those two versions. You're using the Legacy Edition of the game You have a child account I can't connect to the Gallery There are several causes for this Firewall or Antivirus are blocking the connection. Make sure to allow access Origin/EA app and The Sims 4 through your security software (please consult the manual of your software on how to do that). There's an issue with your connection. If you can, try at a friends house or a public internet or through a phone hotspot if it also doesn't work through those (for troubleshooting) Try if it works with a mobile hotspot (for troubleshooting) There's a general issue with the gallery. Please see above for more info If you're running the game in any kind of compatibility mode, try removing that (for example Windows 8.1 when you have Windows 10) Delete your Sims Cache FIles Delete your Cache Files Try moving the Tray folder to the desktop. If you have a lot of items in there, it might cause issues. Try running CCleaner (please google for link, Windows only) Mac - Try the suggestions in the Origin/Mac connections issue post here Remove all your mods and test without Switch of VPN in your Antivirus Further Suggestions by SimQARobo If you have multiple network devices - LAN, wireless, Bluetooth, VPN, etc - try disabling them one-by-one to see if one of them is bad. The game could be attempting to choose a bad adapter that currently doesn’t have internet access. Try moving the \Documents\Electronic Arts\The Sims 4\ folder to your desktop temporarily, launching the game, and checking the Gallery. If it connects fine, that likely means there's something bad in \Documents\Electronic Arts\The Sims 4\ . If you are playing on a school or work network, perhaps that network is blocking connection. You should contact the network administrator of your work or school, or try switching to a different network outside of the work or school network. If 1, 2, or 3 above don't help, try pinging sims4cdn.ea.com . If the ping fails, it means your computer is not able to connect to Sims 4 CDN, and we can follow up with more steps. How to ping on Windows How to ping on Mac Attempt to load http://sims4cdn.ea.com/content.ts4/master/live/masterconfig.txt in a browser, If you see an error page or corrupted text, we can follow up with more steps. Attempt to load http://sims4cdn.ea.com/content.ts4/config/live/killswitch/killswitch_normal15.txt in a browser, If you see an error page or corrupted text, we can follow up with more steps. My Uploads aren't showing in the Gallery Sometimes it takes a moment for them to show up so please be patient. If you used Custom Content on your Sim/House, make sure to tick the include custom content on the left-hand side. All Gallery items show as Red X instead of a picture This issue is related to a Antivirus program blocking access to the user folder. Please use this thread if you need help on solving this: Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..) All failed I have no further suggestions at this point. Maybe contact support to see if they have other suggestions. When posting it's good to provide your Internet provider and country. Maybe there's a pattern ↑62KViews45likes731Comments
UNABLE TO GO ONLINE.
My gallery keeps saying "unable to go online" yet my origin and laptop are connected to the internet. Does anyone know how to fix it? I really need to get into my gallery and be able to download other simmers builds too. It says "UNABLE TO GO ONLINE. One or more of The Sims online services is currently Offline. Try again later." It has said this for a couple of weeks now.
Server Error uploading to gallery/library
This is the text in the error message: Server error. We could not process this gallery request. Please try again later. I tried uploading the image from my phone, but I can't get my laptop to do so. Anyone else having this problem, for me it started after the new burglar update. Edit By Crinrict: Adjusted Title39KViews809likes869Comments
How to change my sims 4 gallery picture?
Hi!I really hope someone answers this but I build a retail store and when I uploaded it to the Gallery so I can share it with the community , the preview picture of it that would everyone would see was at a horrible angle! It shows the side of the building instead of the front, Im so annoyed I dont know what to do, I tried rotating it but it just made the preview pictures even worse! Is there anyway I can change them to what I want it to be? Like can I take screenshots and put those as the preview pictures? What do I do? Thank youSolved
[BY DESIGN] Filters for packs not working in the gallery
I know this sounds pretty pathetic but I only own the base game and Get to Work in TS4. When I go into the gallery I select only the packs I have in the Packs dropdown many on the left side of the screen. I search for items (usually lots) and it keeps showing me house lots that contain items from other packs with only a few that match my criteria. What can I do that I haven't already done that will make more compatible items show up in the gallery (in the community section? Thanks!Solved
Gallery showing no results
Starting yesterday the results Ive gotten looking for items on the gallery have been less than expected. Its only providing any options for the "newest" option. when clicking popular now or most popular there are no results. For example I am searching for a household that only has one sim in it that is a cat(this also is the same for dogs). What I expect are hundreds of results for any of the newest, popular now and most popular results. What I get instead are as follows: Newest: Most popular: Popular now: What's odd is if I search with the same filters and a hashtag or item name I then get MORE and the expected results instead of less which is confusing to me considering Ive only added delimiters here. Its also taking several minutes to load any option or selection I make, when I try to scroll down and any other thing that would need the gallery to connect to the database its data is in. This is causing me to think that there might be some kind of timeout or loading issue occurring with the cloud service that contains gallery data. I've never not gotten some kind of result for what I would consider a very generic search I have done many times before. Edit By Crinrict: Adjusted Title15KViews525likes202CommentsGallery Connection Troubleshooting/ Status: Online
This thread is to inform you of the current status of the gallery and also to give you some tips you can try if you can't access the gallery although it's supposed to be online. If you continue to have issues, please create a new thread. Index Current Status Where to check for Info on scheduled maintenance Troubleshooting Current Status The InGame Gallery is currently: Online The Website Gallery is currently: <unknown> ↑ Where to Check for Info for scheduled Maintenance With changes made, there are no more scheduled maintanances. ↑ Troubleshooting If you have issues despite the gallery being online, please try the following steps before posting. If there's a current known issue, there's nothing you need to do unless someone requests information (Please see Current Status). No amount of troubleshooting will make the game go online cause it's an issue on EA's side. I don't have the gallery at all. All I see is the library There are three reasons why you don't have access to the Gallery at all (no icon for it). In two cases there's nothing you can do about it. The Gallery doesn't work with those two versions. For the thread, check your options and adjust your settings. You're using the Legacy Edition of the game You have a child account You have online social features access disabled in your game options I can't connect to the Gallery There are several causes for this Firewall or Antivirus are blocking the connection. Make sure to allow access Origin/EA app and The Sims 4 through your security software (please consult the manual of your software on how to do that). There's an issue with your connection. If you can, try at a friends house or a public internet or through a phone hotspot if it also doesn't work through those (for troubleshooting) Try if it works with a mobile hotspot (for troubleshooting) There's a general issue with the gallery. Please see above for more info If you're running the game in any kind of compatibility mode, try removing that (for example Windows 8.1 when you have Windows 10) Delete your Sims Cache FIles Delete your Cache Files Try moving the Tray folder to the desktop. If you have a lot of items in there, it might cause issues. Try running CCleaner (please google for link, Windows only) Mac - Try the suggestions in the Origin/Mac connections issue post here Remove all your mods and test without Switch of VPN in your Antivirus Further Suggestions by SimQARobo See post below My Uploads aren't showing in the Gallery Sometimes it takes a moment for them to show up so please be patient. If you used Custom Content on your Sim/House, make sure to tick the include custom content on the left-hand side. All Gallery items show as Red X instead of a picture This issue is related to a Antivirus program blocking access to the user folder. Please use this thread if you need help on solving this: Anti-Virus blocking User Folder (Screenshots/Gallery/Mods..) All failed I have no further suggestions at this point. Maybe contact support to see if they have other suggestions. When posting it's good to provide your Internet provider and country. Maybe there's a pattern ↑
Can't add any pets from the gallery
I just purchased Pets last night for the sole purpose of being able to download all the amazing pets I see posted in the gallery. This morning I found that I can't add any pets from the gallery no matter what I do.The game allows me to add the pet to my family, but it never actually appears. The face icons of my person sims in the family become grey-ed out (in the bottom left corner in CAS) but the animal never loads in. I've tried using manage households to add the pet to an existing family, I've tried starting from the gallery and moving in with a family as the pet, I've tried removing all of my mods and clearing all my cache files before attempting. Nothing works. Plus, once I've tried merge the pet into my family, if I continue trying to mess around in CAS afterward, all of the game icons disappear from the screen and I become unable to click on anything at all and I have to use task manager to close the game and restart. I'm getting REALLY frustrated since I literally just spent $50 for one reason and now I can't do it. Can anyone help me with solving this issue? Sorry if this has been posted before. I looked around but I couldn't find the exact same issue anywhere.Solved
UNABLE TO GO ONLINE.
My gallery keeps saying "unable to go online" yet my origin and laptop are connected to the internet. Does anyone know how to fix it? I really need to get into my gallery and be able to download other simmers builds too. It says "UNABLE TO GO ONLINE. One or more of The Sims online services is currently Offline. Try again later." It has said this for a couple of weeks now.Gallery showing no results
Starting yesterday the results Ive gotten looking for items on the gallery have been less than expected. Its only providing any options for the "newest" option. when clicking popular now or most popular there are no results. For example I am searching for a household that only has one sim in it that is a cat(this also is the same for dogs). What I expect are hundreds of results for any of the newest, popular now and most popular results. What I get instead are as follows: Newest: Most popular: Popular now: What's odd is if I search with the same filters and a hashtag or item name I then get MORE and the expected results instead of less which is confusing to me considering Ive only added delimiters here. Its also taking several minutes to load any option or selection I make, when I try to scroll down and any other thing that would need the gallery to connect to the database its data is in. This is causing me to think that there might be some kind of timeout or loading issue occurring with the cloud service that contains gallery data. I've never not gotten some kind of result for what I would consider a very generic search I have done many times before. Edit By Crinrict: Adjusted Title
