Service Update - Merge Academy
Originally posted by Pogo_Sconnie on the Pogo forum on April 2nd, 2026 Hi everyone, We’re aware of an issue affecting some players in the Treasure Trove event where the Pottery Generator is missing. Our team is currently investigating the problem and working to resolve it as quickly as possible. We appreciate your patience and will share updates as soon as we have more information. Thanks for your understanding. sconnie✨ Club Pogo Rewards, Reimagined — Arriving 4/7
We’re excited to share an update to Club Pogo that makes your membership more rewarding, flexible, and fun every month. 🎁 What’s Changing? We’ve rebalanced how Club rewards work to give you more choice and better value over time. Choose Your Monthly Rewards Each month, Club members will now be able to pick from 3 reward bundles, including: 💎 Pogo Gems 🎮 A game-specific power-up or booster of your choice This means you can tailor your rewards to the games you love most. 📅 A Full Year of Rewards Your rewards are now organized across a 12-month calendar, ensuring: Consistent monthly benefits A clear view of what’s coming next Better long-term value for subscribers Miss a month? No problem. 🕒 Claim on Your Time We’ve added flexibility so you never feel like you’ve missed out: You can go back and claim rewards from previous months Rewards remain available for up to 12 months If unclaimed after that, you’ll still receive your gems automatically 🔔 Helpful Reminders To make sure you never forget: You’ll receive reminders when rewards are ready Notifications will appear across key areas like the homepage and your profile Prefer later? You can snooze reminders and come back anytime 🎯 Why We Made These Changes This update is all about giving you: More control over your rewards More flexibility in how and when you claim More value from your Club membership Get your gems sooner instead of waiting for your subscription to renew We’re excited for you to experience the new and improved Club Pogo rewards. The new Club Pogo rewards experience launches April 7
Service Update - Poker Town
Hey Pogoians! Please see below the latest service update from Pogo_Sconnie about a current issue affecting Poker Town. Originally posted on the Pogo Forums on 20th Mar 2026 We’re aware of an issue in Poker Town affecting Tournament Mode, where games may not start as expected. Our team is actively investigating and working to resolve it as quickly as possible. We appreciate your patience and will share updates as soon as we have more information. sconnieService Update - Poker Town
Originally posted by Pogo_Sconnie on the Pogo forum on March 24th, 2026 We’re aware of an issue where Season 1 of the Prize Track ended earlier than expected, despite prior communication that it would be extended. As a result, some players experienced a reset of their progress and were prompted to purchase the next Prize Track, leading to unintended purchases. This was not our intention, and we understand how frustrating this experience may be. Our team is currently investigating the issue and working on a resolution. We will be providing make-good compensation to affected players and will share more details as soon as they are finalized. Thank you for your patience while we work to make this right. sconnieService Update: Merge Academy Issues
We're pleased to inform you that all Merge Academy issues have been successfully resolved. We appreciate your patience and understanding during this time. As a token of our gratitude, we will be offering a goodwill gesture. Please stay tuned for more details. Thank you for your continued support! sconnieService Update - Matching Moments GOTM Challenge
Originally posted by Pogo_Sconnie on the Pogo forum December 3rd, 2025 Hey everyone - We’re aware that some players aren’t receiving credit toward the 700 Line Bomb Challenge for December’s Game of the Month, Matching Moments. The team is currently investigating the issue, and we’ll share an update as soon as more information is available. sconnieService Update - Dec Game of the Month
Originally posted by Pogo_Sconnie on the Pogo forum December 1st, 2025 Hey everyone We’re aware that Lucky Cat Bingo challenges are appearing in place of Matching Moments for December’s Game of the Month. Our team is currently investigating and working to resolve the issue. Thank you for your patience as we look into this matter. sconnieService Update - MnM Badge Albums
Originally posted by Pogo_Sconnie on the Pogo forum November 24th, 2025 We’re aware that some players are seeing missing or incomplete M&M Albums, including purchased albums. Our teams are actively investigating the issue and working to identify what’s causing the discrepancies. Your progress and purchased content are important to us. We’ll share updates as soon as we have more information. Thanks for your patience while we look into this. sconnieService Update - 11/19 Poppit Party Weekly Challenge
Originally posted by Pogo_Sconnie on the Pogo forum November 25th, 2025 We’re aware that some players were unable to complete the Poppit! Party Weekly Challenge from November 19. Our team is actively reviewing what happened and evaluating a potential make-good for anyone affected. We appreciate your understanding and will share an update as soon as we have more information.Update on Matching Moments Launch Badges
Originally posted by Pogo_Sconnie on the Pogo forum November 18th, 2025 Hey everyone - We wanted to give you a quick update on the Matching Moments launch badges scheduled for today. Theres been a slight adjustment to the cadence - this week's badges will now go out on Thursday instead of today. Additional, the final badge will be delivered next Thursday as well. Thank you for your patience.
