[CLOSED] BF6 - Purchase To Unlock/Not Installed Error & Compensation Update
UPDATE NOV. 21, 2025 Hi everyone, We wanted to stop by with a brief update regarding the EA app issue that’s been discussed in this thread. Any players who were unable to access any modes have already received the content as per the original post. We’ve now followed up by granting XP Tokens to players who were identified to be impacted in some modes. If you’re included, you’ll find an in-game message in your Battlefield 6 Inbox (accessible from the main menu) with the tokens available to claim. Thanks to everyone who stuck with us and offered thoughtful, constructive feedback throughout the process. We truly appreciate your patience and passion for Battlefield, and with that, we’ll consider this thread closed. UPDATE 4, Oct. 17 - EA app Outage In-game Rewards Update We're aware that some players impacted by the EA app outage during the Battlefield 6 launch did not initially receive their in-game rewards. This issue was caused by an error in the rollout process. We've completed a review of the timing and activity in this window and distributed items to players who were initially missed. No further action is needed to receive these rewards. We appreciate everyone's patience and understanding as we resolved this issue and thank you for playing Battlefield 6. UPDATE 3, Oct. 12 - EA app – Compensation Update Players impacted by yesterday’s EA app outage will now find their XP Boosters delivered to their in-game mailbox and XP Boost inventory. To see your XP Boost inventory, on the main menu, select "Training Grounds" and select "XP Boost" in the top-right menu. Thank you for your patience and understanding! https://x.com/BattlefieldComm/status/1977242087172268060 https://x.com/Battlefield/status/1976804746674815031 From the Battlefield X account: https://x.com/Battlefield/status/1976728927348703540 Update 2 The team is in the process of deploying a resolution for the issue that causes players on the EA App to be unable to start game modes due to missing DLC/content. Players will need to restart the game for this to take effect. We expect this to be completed within the next hour or so and will update when it's done. Installation of Content We're aware of an issue preventing players from accessing the game with some receiving an error stating they need to purchase DLC or similar. Stay tuned for further updates as the team investigates this issue. Thank you for your patience! Originally posted by Battlefield Comms on X. Update: Installation of Content We believe we have found a possible cause for this issue. We are in the process of validating a potential fix and will provide an update when we have it. Originally posted by Battlefield Comms on X
[READ FIRST] Compiled list of reported Issues
Information This is an index of common reported gameplay issues. The devs/QA are aware of the issues but it doesn't necessarily mean they are confirmed bugs or that issues that are no longer on this list aren't still on their plate. This list is completely independent on how QA works. It's an overview of current reported issues so the user can find them easily and add their voice to them. The tags correspond to the tagging system of this forum. An explanation can be found here: General Information About The Bug Reports Forum Please always read through the problems already reported. If you have the same issue as someone else, feel free to add your statement or use the Upvote button. If you don't have the time to read the WHOLE list (which I can understand), try searching the page. The issues are listed by section and with the Index below, you can navigate directly to them. Tech & More CAS, Gallery & More Buy/Build General Live Mode Base Game Game Packs Stuff Packs Get To Work Get Together City Living Cats & Dogs Seasons Get Famous Island Living Discover University Eco Lifestyle Snowy Escape Cottage Living High School Years Growing Together Horse Ranch For Rent Lovestruck Life & Death Business & Hobbies Enchanted by Nature Adventure Awaits Royalty & Legacy Severe lag after 1 hour of gameplay : requires restart Interactions Getting Stuck in Queue Sims keep stopping/cancelling out their actions to do other things Sims won’t clean up dishes and will only do one item if told to do so Gallery doesn't have results/Slow/No Connection Frozen game/menu after ad Sims constantly doing mischief Mixologist behind bar, but not tending it, unavailable for orders Newly Weds become unmarried after loading screen Partnered Sims turn into siblings Symptoms with multiple causes. Contains links to individual threads. 🗂️[INDEX] Sims invading Homes 📓[GUIDE] Endless Loading 🗂️[INDEX] Infant/Toddler/Child/Animals stretching 🗂️[INDEX] Constant fires 🗂️[INDEX] Plants reverting to Dirt Piles | EA Forums - 5037646 Credits to the some of the banners used in this thread go to PhantomLover1717 This list was last updated 2026/07/22
