Community ManagerThis is an absolute joke. Your anti-cheat banned a bunch of innocent accounts and your bot review ignored any attempts to prove innocence. You dont fool anyone with the "every review is manually conducted." Your crappy AI poops out a result and someone takes two seconds to look at it and approves it. I'll never play another EA game ever again. I reached the max appeals and can't appeal anymore. Honestly, at this point, I don't care. Even if I were to be unbanned I'm not wasting my time and energy on playing something that'll just arbitrarily be taken away because I play only bots and can play well against bots that stand still. As your post states, you didn't even catch the cheaters. Guess the number of banned accounts are getting you guys raises? Shameful and pathetic.
