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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Restricted access mode?

Hi @L0LasaurusREKT. 

If you open up the settings in the Origin client and click on the Application tab there should be an Advanced section on that page. You may need to scroll down all the way to the bottom to see it, but there should be an option there to enable or disable Restricted Access mode. Are you not able to see it there at all? 

/Kent

6 Replies

  • alexeiee's avatar
    alexeiee
    6 years ago

    I turned restricted access off but Origin says I still have it on when I'm trying to not enable Origin in-game. Please help.. ☹️

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @BrnSknQT; @alexeiee

    Can you both try clearing out your Origin Cache to see if that helps at all? If there's something in the Origin data that's causing this message it may fix it. 

    For more info on how to clear out the Cache check out the EA Help website. Let me know how that goes when you can. 

    Thanks!

    /Kent

  • Stekpannan123's avatar
    Stekpannan123
    5 years ago
    @EA_Kent The problem is that the switch you flip is already showing me that restricted access mode is turned off and when I turn it on and check it says the same then when i disable, it says the same thing still.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @Stekpannan123, 

    Just to make sure, you've already tried clearing your Origin cache and it still won't leave restricted access mode? 

    /Kent

  • Koncore1's avatar
    Koncore1
    4 years ago

    Yeah that fixed it everyone stop being lazy and search up how to clear origin cache it only took me 2 minutes.

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